IPHONE 4S incoming calls go directly to voice mail. This is a brand new replacement phone. Prior phone didn't have this problem

Slide up from the bottom of your display to access the control panel.
Look for the button (should be at the top) that shows a crescent moon.
Tap that button. It should say "Do not Disturb: Off".
Then try it out and let us know if it worked.

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Why does my phone call go directly to voice mail when I call my daughter? No others do this.

Why does my phone call go directly to voice mail when I call my daughter. I can call anyone else and talk to the person I call.
I am using the IPhone 4
Your response is that she has it forwarded to voicemail. It is a Samsung -so she wants to know how she un forwards it,. Or is my phone directly to her voicemail. The 'Finger Tips" says to send a call directly to voicemail push On/Off twice. I did not knowingly do that
Message was edited by: EVELYN ESKRIDGE

cowboy
Clarifications... when you say "... only some calls..." and "... someone says they called..." - are these all from from one caller?
After following all these fine suggestions and eliminating them systematically, consider that this kind of stuff is as old as the cellphone system. A few possibilities that occur to me just regarding the network system:
you are in a habitually dead spot area. I have one in my own house!
you travel through many of these dead zones (traditionally called 'low-coverage' areas) - remember how big a deal the coverage maps were to us?
there is an issue with your network service provider's back-end system (my first thought - above)
keep plugging away amigo! I'll bet you get this solved.
CCC

Incoming Calls Sent Straight to Voice Mail

This problem seems to be linked to screen blanking. If I allow the screen to go dark by itself (after the preset number of seconds--30, in my case), all incoming phone calls will be sent direct to voice mail without ringing. I get a notice, then, if they leave a voice mail...but of course they have already hung up and I can't answer the call. People who don't leave a voice mail, I never know that they have called.
If I shut down the screen manually, phone calls ring as usual and I can anwer them. I have been to two different Verizon stores to have this checked out. They have removed the battery and reinstalled it, and also have reprogrammed a couple of times. They've also checked bunches of settings to be sure I haven't accidentally pressed a wrong button somewhere. Still, this happens. If I do not manually shut down the screen, I lose my incoming calls.
Any ideas? I love my phone and would hate to return it, but that may be my only option. I shouldn't have to manually shut off my screen after every operation in order to receive calls.

slolife wrote:
This problem seems to be linked to screen blanking. If I allow the screen to go dark by itself (after the preset number of seconds--30, in my case), all incoming phone calls will be sent direct to voice mail without ringing. I get a notice, then, if they leave a voice mail...but of course they have already hung up and I can't answer the call. People who don't leave a voice mail, I never know that they have called.
If I shut down the screen manually, phone calls ring as usual and I can anwer them. I have been to two different Verizon stores to have this checked out. They have removed the battery and reinstalled it, and also have reprogrammed a couple of times. They've also checked bunches of settings to be sure I haven't accidentally pressed a wrong button somewhere. Still, this happens. If I do not manually shut down the screen, I lose my incoming calls.
Any ideas? I love my phone and would hate to return it, but that may be my only option. I shouldn't have to manually shut off my screen after every operation in order to receive calls.
If you have been to two different Verizon Wireless stores and your phone's concerns have not been resolved after our representatives did some troubleshooting steps, you may need to consider a phone replacement. Keep in mind that your phone includes a manufacturer’s warranty that will provide a Certified Like New Replacement phone identical to your current device. For more details please visit the link below:
Certified Like-New Replacement Program

Calls going directly to voice mail

Since this morning I am not receiving calls - in testing the call rings once then goes to voice mail. I called Apple Support and was told to do a Reset, which took care of the problem for about an hour and now it is back.
Is anyone else experiencing this? I use my iPhone for business and this is very disruptive.
I upgraded to 1.1.3 last week - everything has been fine until today!!

People in the past had posted issues with call forward. After they had deactived this feature the calls were still being sent to the forwarding number. Have you used this feature? If so then you need to call AT&T to have it deactivated. If you have not used this feature I would still call AT&T since this appears like an issue one their end. Best of luck.

Treo 800W: Missing Calls, Going Directly to Voice Mail

I am at wit's end. My Treo 800W will roll directly to voicemail for no reason. I've gone through my settings to ensure the box that blocks interuptions during data sessions is unchecked. I've made my active sync a manual operation. Yet I still miss 5 or 6 calls a day!
Any ideas?
And I'm not alone. There are others all over the Treo forums experiencing the same problem. Check here: http://discussion.treocentral.com/showthread.php?t=168727
Post relates to: Treo 800w (Sprint)

I have sprint as well and have that issue. I always though it was because of the service provider. Please let me know what feed back you get with regards to this.
Post relates to: None

Do not disturb does not block any incoming calls. Has anyone else had this problem how do you fix it

I Would really like to use this feature. But everytime I activate do not disturb I still receive calls and I am still disturbed.
Any help would be appreciated, thank you.

If you update to iOS 7.0, DND works both while your phone is locked, & when not locked. On iOS 6.0, only works when your phone is locked.
You have to go into settings and choose which you want. Always or only when locked. If you choose only when locked if you ar using your phone for anything, even it if is just sitting on a home page with the screen unlocked DND won't stop a call from coming through.

There was some dirt on the inner screen and I got my iphone replaced.now the new replaced phone also has the same problem

There was some dirt on the inner screen and I got my iphone replaced.now the same problem exists in the replaced iphone

Why would Apple do anything for a damaged iphone?
You would have to pay for a replacement

Receiving Calls Problem - going directly to voice mail

My iPhone is set to check for email every 15 minutes. If someone calls at the time iPhone is automatically checking for email, the call goes directly to voice mail.
Worse it doesnt even show up as a missed call.
I understand that Edge is turned off when making a call.
But this happens automatically so I have no control over this feature. I tried calling myself from a landline at the time iPhone was checking for emails and verified this issue.
Does anyone else have the same problem - what is the solution?
Thanks

"That's the way that GSM/EDGE works. The radio can only do one thing at a time. If it's doing data, then the voice call goes right to VM and you don't get notified until the VM gets in."
That is not entirely correct. That is not how GSM/EDGE works. This is how iPhone is designed to work. I have a Nokia N73 and when i am browsing the Web using EDGE (T-Mobile's network), if i get a call, i will be prompted to accept the call. The way that iPhone is designed, it seems to be that Apple values data connectivity more than voice calls. In my opinion, this is probably the wrong way to do it.

I am having multiple problems with my iphone 4s, people can't hear me when I call, text messages don't always send, calls go straight to voice mail. I have all bars, have hard rest 3 times. I have called apple 4 times and gone to a store. No help.

I have had the 3g, 3gs, 4 and little if any problems. I made a major mistake buying the 4s. What a horrible phone. I must say, apple service is at best, BAD. Here are the basics. I am on the same network, I call the same people, I use the same text messages as I did with the 4. With the 4s, I will call someone and they will not be able to hear me. I have to hang up and recall. Or the phone just does nothing when I press call. Text messages acts like they send but when I go back the have been sent. Sometimes the calls go direct to voice mail.
Here's what I have done. Reset, did not help. Called apple, advisor said she would call me back in 5 minutes, after waiting for 5 days for the call, I recalled, they walked me through the same things I had already done, then said to take it to a store. So they set up an appointment for the only day I could get to it, 1 1/2 hours away, on my grand son's birthday. That was okay if they fixed it. So they hard reset it, we had to setup 4 email accounts, they would not allow me to restore because they said it was a software problem. So I had to download all the apps, lost a lot of data. No fun. But if it worked! So Monday back at work, guess what, same thing. When home and did another hard reset. Still no lick. Called apple again. They said they would replace my phone, all they needed was to put a hold on a credit card for $899 or drive a 1 1/2 hours to a store.
So anyone know a good andriod phone.
PS I got a email asking about the service each time and each time I told them what a horrible phone it was and how bad service was. I have yet to hear back. I guess they do not read them!

You're not speaking to Apple on in this forum, nor will someone from Apple see this post. We are just users like you and I.
Have you tried to restore or reset your phone?
Or contact your carrier in re: to your sim card

Direct to voice mail

a number of calls to me are going direct to voice mail. I am not on the phone at the time. what can I do to get these calls rather than have them go to voice mail

VZW Support, I have a Android Merge by HTC. I have the same problem that Tiger73 described. Beginning two days ago I ceased receiving phone calls and while exploring the cause I saw that my phone was set on "Silent" mode. I thought this had just "happened" inadvertently. I changed it to Normal mode but it kept reverting to Silent. After many attempts, and after removing the battery and reattaching the battery, it is now set to "Normal". I have all volume settings turned all the way up high. When I change the call/ring sound the phone sounds audibly. When I get a gmail msg, the phone makes an audible tone. However, calls made to my phone go immediately to voicemail! PLEASE suggest something else to try. I did the *73 thing already but that has no effect. I have NEVER used call forwarding on this phone. Normally I just turn the sound all the way down if I don't want to hear it ring. Thanks for any help!
Linda H.

My phone is dropping calls, doesn't ring all the time-goes directly to voice mail, do no recieve alert on when a text is recieved

1-My phone does not ring all the time upon recieving an incoming call, it goes directly to voice mail.
2- Not recieving alert tone upon recieving a text message.
3- Dropping calls also

We have the same problem widespread in our company with iPhone 4's and 5's:
- Fails to establish the call, dials but nothing happens
- Drops the call for no reason even though signal strength is good
- Recevie text alerts to notify of voicemail when the handset has not rung nor does it show missed calls
We migrated someone to a Samsung Galaxy S4 for a month and all these issues went away. Nothing to do with alert tones turned down or faulty silent switches.

IPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset. What am I missing?

iPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset. What am I missing?

Call your phone carrier - that's a problem for them to resolve.

IPhone 5s, Outgoing calls makes connection, no voice

iPhone 5s - Outgoing calls makes connection, no voice.

Just spent the morning trying to resolve this problem. If you want good support, Apple support is not the place to go: See the following. My phone is working now, but the support received from Apple was of no help.
There
are limited places to post the following comment so here it is: Contacted apple
support today for Iphone 5c issue (phone would not make outgoing calls,
intermittent and when there was a connection, receiving party could not hear me
unless I was on
speaker. After contacting my service provider, resetting my phone and checking
problems with service, they connected me to Apple support. Apple called me and
gathered my information, cell number I was calling from (not my cell with
problem). We worked through some possible issues and then she said she was
going to call my cell to check connectivity. She proceeds to hang up on the
call we were on and attempts to call my cell. My cell was not working properly,
hence my call was made from a different phone. Support person can not reach me
through my celll ( because it was not working properly) instead of contacting
me back on the number I gave her in case we were disconnected, she leaves a
message for me to call Apple support back to resolve the problem and she was
going to add to the ticket that we were disconnected. Oh and she neglected to
leave me a call back number so that didn't help much. Didn't give me a ticket
number. I use to love apple. I guess you either love them or hate them. I now
hate them and will tell everyone that they have the worst support I have ever
encountered. I have seen many issues with Apple phones whenever someone updates
their IOS as recommended. If you want anything more than sub par support I
would suggest you go anywhere except Apple. Posting on as many social media
sites as I can, since this is the only source I have to complain. Not that
these complaints will be taken seriously.

Iphone 5c incoming calls on bluetooth car speakers not by default

OK i have a vw jetta 2012, used to have incoming calls answered on bluetooth by default.
Nowdays, since I have iPhone 5c, incoming calls, sound on speakers, but as soon as I answered, sound goes back to phone, then I need to change to vw phone by hand to hear conversation on the car speakers. Well tha's not safe, neither hands free calls, need help

We had the problem with our new iPhone 5 using i.o.s.6.0.1. So we updated to 6.0.2 and the problem continues. Sure worked great with the iPhone 4s though.
Makes me think we shouldn't have moved to the iPhone 5.

Calls not going to Voice Mail

Hi,
We've had skype for ages. We use it for our business and have skype numbers and multiple skype users.
For some reason, the past three days, any incoming calls on our user sales.munz1 is not going to voice mail. It just rings, and rings and rings.
Since the other users don't use voice mail, this is the only user with the issue.
What's up Skype? We haven't changed anything.
At this moment, we've unticked go to Voice Mail, otherwise we can not hear the phone ring and ring and ring and pick up customer calls.
Any solutions?

It really can only be on the carrier side as it is their servers that have number of rings etc set before dumping to voice mail. Voice mail again is on their servers, your phone doesn't record voice mail, they do. Their servers then tell your phone you have voice mail and send a *copy* to visual voice mail.
I would call them again. If never dumps to voice mail, it is their servers not stopping the call and dumping it to voice mail.

IPHONE 4S incoming calls go directly to voice mail. This is a brand new replacement phone. Prior phone didn't have this problem

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