Iphone 4s is frozen and won't turn off.  How do I turn it off if the button at the top doesn't work?

My iphone 4S is frozen and won't turn off.  Is there another way to reboot or turn off the phone besides the button at the top?

Try to Reset your device. 
Press and hold both the Sleep/Wake button (I know you think it's broken, but try) and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off that shows up first).

Similar Messages

  • HT201412 sleep button does not work and iphone 4 is frozen and won't turn on

    sleep button broke a while ago and now my iphone 4 is frozen and i can't get it to reset also it doesn't sink up with the computer
    please help i miss my phone

    There's no software fix for a hardware issue. Either replace your phone...Apple has an out of warranty replacement program, cost is US $149 for an iPhone 4...or go to a third-party repair shop & get your phone fixed.

  • My iphone 3Gs os frozen and won't connect to iTunes either! I tried shutting it off then turning it on but i still get a message saying that my phone was not able to connect properly. HELP!!! i can't use my phone at all!!

    Somebody help!
    I need my phone and its stuck in a black screen mode with only that circulating light thing in the middle
    SOMEBODY HELP!!!

    Try resetting it: hold on/off and home buttons simultaneously 10-15 seconds until you see the Apple logo, release and wait for it to restart.

  • Iphone 4 is frozen and will not restart, reboot, restore

    iphone 4 is frozen and won't shut off.  the sleep and/or home buttons don't work either.  Tried to restore from itunes, but because my phone has the "find iphone" function on, it won't let me (you have to turn that function off on the iphone - quite impossible when THE IPHONE IS FROZEN!  Then I tried to contact support, but because I don't have the serial number (which i can find on the iphone - IF THE IPHONE WASN'T FROZEN!!!! - I can't get support.  This is beyond ridiculous.  Its 10:48 at night and no Apple stores are open

    Not sure what you mean by the "sleep and home buttons don't work either". Have you tried holding them both down at the same time and continuing to hold them down until the Apple appears (up to 30 seconds)?
    Cheers,
    GB

  • My iPod Classic is Frozen and Won't Restart or do Anything!

    I have a 16GB iPod classic, it was working fine until today when I updated my iTunes player and then plugged up my ipod to my computer. Then I got a message box that said my iPod was corrupt, now it's frozen and I can't do anything! I have tried to restart it but that does work and I don't know how or why my iPod became corrupt. Since I only loaded songs that I already had or bought of iTunes I don't see what the problem is or could be, except that the new 10.something iTunes player update has glitches that corrupted my iPod.
    How do I get my iPod to unfreeze and respond?

    Never mind I finally got it to reset!! Now it works just like before! I'mm so syched!!!
    To do this, toggle the hold switch on and off(side to side), then press and hold the Select (Center) and Menu buttons together for a couple of seconds until the Apple logo appears. After the Apple logo appears let go of the buttons. If it doesn't work the first time, be sure to try a few more times.
    Stupid iTunes update! I think it screwed up my iPod

  • HT4623 my iphone has been erased and i do not know how to restore it?

    my iphone has been erased and i do not know how to restore it help please?

    Connect it to the computer that it normally syncs with and select restore in iTunes.
    This is also covered in the Users guide if you want/need specific details. Try reading the users guide before asking more basic functionality questions.

  • My iPhone 5 is froze and won't let me in it just can turn off and on

    hi im megan i have a problem with my iPhone 5c
    my iPhone 5 I think is frozen and won't let me go on it all it can do is turn off and on
    a need a answer quick thanks

    hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

  • My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?

    My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?

    Put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.

  • My iPhone 4 shut down and won't turn on again.What should i do?

    My iPhone 4 shut down and won't turn on again. I tried charging it and do it again...When i charge it , it opens the " Connect to iTunes" , when i switch to the computer to connect it , it doesn't work... It starts to the apple screen , and then just shuts down again. I tried holding the home and sleep/wake button at the same time..I tried everything. What should i do?

    Your iPhone is going back and forth between recovery mode and powering on which is really strange.
    Have you tried a hardware reset while its connected to your computer? This will force it back into recovery mode so that you can restore it. If restoring and setting up as new doesn't help, go ahead and take it to an Apple Store for a replacement

  • HT1349 My iPhone 4S is frozen and will not turn on or off. Help??

    My iPhone 4S is frozen and will not turn on or off. Help??

    Press and hold both the Home and Power buttons until it restarts.

  • My iphone 5 suddenly died and won't turn back on even after doing the recovery procedure. Even when I put it on charge the apple sign appears for 5-7 seconds and even after that it won't turn on. Help?!?!

    My iphone 5 suddenly died and won't turn back on even after doing the recovery procedure. Even when I put it on charge the apple sign appears for 5-7 seconds and even after that it won't turn on. Help?!?!

    DFU mode an try to restore to iOS6.1.4 it will wipe out the whole device if it works but than youll kno if its a software issue if it works or ahardware issue if it dont work

  • Touch screen on my iphone 4 is frozen and unresponsive can anyone help me. i`ve tried turning it off and on but no change at all

    touch screen on my iphone 4 is frozen and unresponsive can anyone help me. i`ve tried turning it off and on but no change at all

    Basics from the manual are restart, reset, restore.
    Try all of these.
    iPhone User Guide (For iOS 4.2 and 4.3 Software)

  • IPhone 4 is dead and won't turn on

    Can anyone help?  iPhone 4 is dead and won't turn on.  It was fully charged when it died.

    Hi
    I have pretty much the same problem. iphone 4, just over a year old ( so no longer under my service providers guarantee apparently !) Was using facebook with full battery and it just went black. I've tried hard-reseting holding the buttons for a full two minutes: nothing. Tried to connect to itunes: not recognised. It has crashed several times recently using facebook but always gone to homepages.
    Can anyone out there help us ?

  • Phone has frozen and won't allow reboot

    my daughter iPhone 4s has frozen and will not allow me to restart.
    I Have tried pressing the home and power key but nothing works  can anyone help?

    Try putting the device in recovery mode.  If you can't update or restore your iPhone, iPad, or iPod touch
    To put your device into recovery mode, follow these steps:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes.
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.

  • My iphone 5 will not let me control my volume at all. it is turned all the way up.  i try to use the buttons on the side of the phone and they dont work and when im on a call i cant change the volume.

    Im having trouble with my iphone 5.  For about 6 months now i cannot change my volume while on the phone or using the buttons on the side to turn the volume down. I took it to the sprint store so they could fix it and they said they have never had this problem before.  Ive owned every iphone from the very beginning and never had this problem before. please help.

    Have you tried going to Settings> then tapping on Sounds. and making sure that change with buttons is turned on?

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