Iphone 4s, keypad sound not working, volume buttom doesnt show up or down

Hello,
I have bought my iphone 4s, 32gb 2 days back and i found out that the keypad sound does not work. i have gone to the setting, sound and turned on the sound of lock and keypad. However, its not working. also, the colume buttom when i click it up or down it doesnt show the bar, actually its doesnt work it shows only the symbol of sound.
i tried to reset, restore... no results
anyone can help me with that??
Thanks

I spoke with Apple and they suggested doing a restore. I did this and the sound was restored. I started installing my tweaks and programs, each time testing the sound. When I installed "Hands-Free Control" the sound issue came back. This is a tweak to allow you to control Siri without having to hold the home button. When you activate the listening option, the sound on the phone stopped working. When you turn it off, it started working again. I dont know if the rest of you are have this Cydia tweak, but that was the culprit for me.

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