IPhone 4S loses contact details upon sync w/ Outlook 2010

I have a user running Outlook 2010 on Win7x64. They tried syncing their contacts with Outlook via iTunes, and chose to merge contacts between the two devices. Both PC and phone have the same list of contacts, but the contact details (phone numbers, e-mail addresses, etc) have been stripped - just the names remain. Any ideas?

Wish someone would solve this delima. I have over 1000 contacts in phone and the phone numbers will not sync into Outlook2010, Window7 Premier, but I get multiple names with each attempt to sync. Very frustrating.

Similar Messages

  • Contact added in iPhone 4 (not S) does not sync to Outlook 2010

    I have confirmed in iTunes that the Outlook address book is coreectly checked to sync (and confirmed it is the only one on the phone).  I have also checked the box (in iTunes) to "Add contacts created outside of groups on this iPhone to:" and chosen the same Outlook group.  Anyone else know why the new contact on the iPhone is not syncing to Outlook?
    Pretty frustating, since I've had the phone so long now and just realized this issue!  Don't know how many contacts I'm missing in Outlook.

    Hi,
    You are trying to sync iPhone and Outlook 2010 with iTunes for Windows via USB, right?
    Seems you've tried the most common solutions (reset Sync history and replace information on iPhone) for this kind of issue, but to no avail. To continue to troubleshoot the issue, I would suggest we first try following steps:
    Disable third-party Outlook add-ins. Outlook third-party add-ins sometimes might interfere with the communication between iTunes and Outlook. Go to
    File>Options>Add-Ins>click
    COM Add-ins in the Manage list>Click
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    Try to sync with a new Windows user. A corrupted Windows user profile sometimes will cause this issue.
    Please note that Outlook synchronization support for iPhone, iPod touch, and iTunes is provided by Apple support. If issue persists, I would suggest you to contact Apple support for further assistance.
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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  • Contacts won't sync in outlook 2010

    I am trying to sync an iphone4 with outlook 2010 through itunes.
    Sync is enabled for contacts, calendars and notes, through outlook.
    I have selected merge for content when I first clicked apply and I have selected none of the replace options, as all the contacts currently reside on the iphone and not on outlook and I would like them to be first transfered from the phone.
    I have also made sure that the itunes add-in is enabled in outlook, and that no other add-ins are enabled.
    When I click on Sync, I do not get any errors however no contacts/calendars are being transfered over
    It doesn't really seem to be trying to sync them as normally first sync of contacts takes a long while (I have A LOT of contacts).
    Notes on the other hand seem to have synced fine.
    I've tried almost everything I could find on this forum/around the web to get this working so I would really appreciate any further help or suggestions, it is driving me completely insane

    Try checking to see if you are inadvertently syncing elsewhere -- this just got me recently.  Many mail services (Yahoo in my case) now offer contacts, calendar, and notes in addition to email.  If you opted for all those services when you connected your iPhone to your mail provider you could be syncing to that contacts list, while syncing your calendar to your Outlook.  Best place to look would be in settings to see if you selected the address book.  Also you canh try this test:  Create a bogus contact on your iPhone and then go into webmail on your computer and see if it's landing in that address book.  I had tyhis kind of situation for a while and it was driving me absolutely crazy until I figured out why the sync seemed to be partial.  Good Luck!

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    You need to restore the backup of your old hard drive to the new one. The iPhone is not a backup device, and syncing iTunes content is one way, from computer to iPhone. If you don't have a backup there is an alternative process that can get most of the data off of your iPhone, but it is complicated and cumbersome. See: Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • IPhone 4 (iOS5) not syncing with outlook 2010 calendar

    Hi Guys,
    My iPhone 4 has been working great for the last few months up until recently.  I have been able to sync with outlook 2010 for both my contacts and calendar using iTunes sync in the past with no problems..  I went to conference last week and got back in the office sync’d yesterday.  Things are not right. My contacts sync, but calendar does not sync either way (phone to PC - PC to phone).  I upgraded to iOS5 and reloaded iTunes and I'm having the same problem.  I also noticed that my sync is taking much, much longer (like there is a conflict somewhere.)   The contacts still sync, but no new/changed calendar entries.  Anyone have this problem and have any ideas how do I can fix it?  Is it a simple setting switch on the iPhone or iTunes?  It's getting very frustrating!!  One of my office mates has been taunting me with his android phone and I’m starting to feel like I might have to do something drastic to get my calendar back on my phone…
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    iPhone version is 5.0 (9A334)
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    Hey, man. Sorry I have no solution, but it may not hurt to know you are not the only one.
    I uprgraded a 3GS to iOS 5, set it up to sync with iCloud initially, and then switched back to sync with PC as before. It seems that my calendar was syncing at first, but within a few days it just stopped.
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    Notes and contacts sync just fine with Outlook 2003 under Windows Vista for me, but calendar will not sync at all any more, either direction.
    I have tried most of the suggestions, including restoring iPhone and creating a whole new user account in Windows and tried syncing iPhone and Outlook via iTunes that way (and both USB and wifi). I did not seem to have any better success.
    This is a disaster. So far I have just been using Notes to MANUALLY sync calendar info between devices.
    I have never given nearly as much thought to Android as I have lately.
    It may be time to call Apple Support, but my previous experiences with them (and the "Geniuses" at the store) were underwhelming.

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    Hello,
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    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

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