IPhone 4S' Mail's unread e-mail attachments, but where?

Hi!
I am helping a client with his old iPhone 4S' Mail that shows three/3 unread e-mail attachments. So far, he was unable to find them and even tried to delete some unwanted e-mails and read all his e-mail attachments, but Mail still showed 3/three. We tried upgrading iOS v7.1.2 to v8.1.2, but that didn't fix it. We also tried marking all (about ten/10) e-mails with attachments as unread (were already read) and then read, but that did not help.
What could be the problem? From a quick Google search, it seems like it could be a server problem? My client uses both POP3 and IMAP with two different e-mail addresses and providers (USC's Office 365 [IMAP] and EarthLink's e-mail service [POP3 and SMTP].
Thank you in advance.

ManSinha wrote:
If those emails are opened on a computer - are there any unread emails with attachments?
If not then is deleting the mailboxes one at a time and resetting them up an option?
Thanks
I'll have to ask the client about your questions. I know he has tons of e-mails. He uses both webmails and his iPhone 4S' mail app. :/

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