IPhone 4s no longer able to sync with iTunes

My iPhone 4s seems to be going through the motions of synchronising and I haven't had any synch issues prior to now but I can no longer transfer files to the phone.  iTunes is showing my phone and contents in the sidebar but every time I try to synch a digital movie download (from Paramount and specifically downloaded for iTunes to and to play on all Apple devices) and a music track ripped from one of my cd's I receive a notification with either 'iPhone locked' or 'not recognised.' I have tried sending the files both via iTunes and My Document files and also synchronising from the phone itself. I have also un-authorised and re-authorised my laptop but am now at a loss as what else to try I have tried searching the communities but have been unsuccessful so any advice would be greatly appreciated.
Many thanks.

I also had this issue since updating to iTunes 12.  My phone was not showing up in "devices" at all, yet it was syncing to iPhoto just fine.  What ended up fixing the issue for me was turning both my phone and computer off and back on again, and unplugging any other USB devices so that only my phone was the one connected.  It then synced just fine.
FYI, I am running iOS 7.1.2 on an iPhone 5

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