Iphone (4s) only Charges Battery when it is off - No Itunes
My Iphone (4s) Only charges, when it´s off. That also means that i can´t connect to itunes anymore. When i start the Iphone while it´s charging it directly stops. Software or Hardware Problem? I cleaned the Port but it didn´t helped.I changed the charging cable often enought to say that this is not the cause.
Thank you for your Help
http://support.apple.com/kb/TS2802
Similar Messages
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MacBook 13" will only charge battery when on and open. why?
Hello,
My white 13" Macbook, model number A1181, will only charge the battery when the computer is on and open. If i close the screen down, the light on the AC adapter will go off about 2 seconds later, and will stop charging the battery or giving any power to the computer. When i try to start up the computer without the battery in, it will not start up.
When I attach the AC adapter to the computer and it is not open, or not on, there is just a faint green light on the AC adapters LED light. About 1/4 the normal brightness.
Also, a few days ago, the computer would randomly shut down when it was plugged into the AC adapter to charge my battery. I was surfing the web and it shut down three separate times. All while the AC adapter was in. After i took the AC adapter out, it stopped randomly shutting down.
I went to a friends house who has the same mac laptop, and have swapped out his battery and his AC adapter with mine in every combination and everything operates in the same way: not able to turn my computer on with his adapter plugged in and the battery out and a 1/4 as bright green light when the AC adapter is plugged in and the computer is off or the screen is shut. My AC adapter functions perfectly with his computer, as does my battery, perfectly normal.
I thought it might have been the DC in board, so i replaced that myself with a part i ordered online, and it was not the DC-in board, same problems persist.
It seems it must be something on the logic board that has shorted out or broken that routes the power when the computer is without battery, shut, or shut down. and there must be a separate line going to the battery charger, which is why that aspect of the computer is still able to function. this means however that my only option to keep using the computer is to keep the battery relatively full and NEVER let it drain anywhere near low, as i would not be able to boot it back up again if it fully drained.
Is this problem indicative that the whole system is on the way out? or might i get a few more months out of this thing by just charging the battery while it is open, and while im working? Any idea what this problem might be? It is past even the 3 year extended apple care plan we had, so that is not an option.
Saw someone post something similar to this in another thread where the power information was requested. Here is mine:
thanks for any help
Battery Information:
Model Information:
Serial Number: DP-ASMB016-371d-4927
Manufacturer: DP
Device name: ASMB016
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0500
Cell Revision: 0102
Charge Information:
Charge remaining (mAh): 4468
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 4771
Health Information:
Cycle count: 307
Condition: Good
Battery Installed: Yes
Amperage (mA): -737
Voltage (mV): 12333
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 25
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 15
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: Yes
--------------------------------------You seem to have narrowed it down to a logic board issue. You can try resetting the SMC:
http://support.apple.com/kb/HT3964?viewlocale=en_US
And the PRAM:
http://support.apple.com/kb/ht1379
But it sounds like either an expensive repair or a new Mac is in your future. Make sure you're keeping regular backups. -
I just got my battery and iphone 4 screen fixed and when it turned off because there weren't any battery left, I tried charging it. After charging it for like thirty minutes, I pressed the home & lock button and it turned on for a moment for me to see that it was only at 1%... So basically it wasn't charging for that entire half hour. Then, I tried connecting it to my computer and nothing is popping up... so it won't turn on or charge... what do i do?
Who repaired the phone? I suggest taking it back to this repair facility. Since Apple replaces phones instead of repair, the repair facility would be the one to take care of your problem.
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My Iphone 3gs wont charge, turn on, or restore itself in Itunes, but the apple logo still appears when I hold the sleep botton. How can I make my Iphone work???? I know it is not dead because I can see the apple logo on, and every time I connect it to a USB port to charge, or a wall charger, the battery appears with a bit of red. Still, it wont turn on. It's been like this for three days now and I haven't stopped charging it. IT just WONT charge? Any tips I can use to solve the issue?
-EstebanHello estebie67,
Thanks for the question, and welcome to Apple Support Communities.
It sounds like the iPhone is experiencing issues upon startup, and may not be loading the firmware or operating system correctly. If you have not already done so, try resetting the iPhone while connected to power:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above does not resolve your issue, it will be best to restore the iPhone in recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
my iphone 4 only turns on when its plugged into a wall and when it finally turns on it lasts for about a minute then it turns off and while its on the signal says searching, what should i do?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. You likely have a bad battery.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one with a new battery for $79. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace yur battery for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the battery yourself if you are up to it. A replacement costs about $10
iPod Touch Repair – iFixit -
Ugent: DM4-1160us laptop not charging battery when battery completely drained
Hi, all,
I bought it last year and, a month later, I found it does not charge battery when the
battery was completed drained. "completely drained" means when clicking on power on
button, the charging light does not even flash. In such as case, if I plug in the power cord
to charge the battery, the computer will stay in "charging, 0%) forever and the charging
light stays amber and sometimes turns into white later.
Computer can not power up without power cord plugged in. Battery dinostics said battery
is bad and gave an error long error code. HP suppport replaced it with a new battery. But,
I found later the same problem happened again.
Note: the problem only happens when battery is completed drained meaning
the charging light does not flash when trying to turn the computer on.
I suspect the computer itself is defective. Anyone has idea?
Thanks,
SZTHIS IS THE SOLUTION AND IT WILL TAKE 90 SECONDS TO FIX
Power management software in Windows Vista
Understanding battery charging issues
If the notebook battery is not charging or the notebook does not indicate that the battery is charging, the most likely scenario is that the battery itself is operating correctly, but its power management software may have become corrupt. In order to correct the problem, you will need to uninstall and reinstall the power management software by using the Device Manager. This document will explain how to uninstall and reinstall the ACPI Battery listings in Windows Vista, as well as how to obtain and install updated BIOS files, if needed to correct other battery issues.
Uninstalling and reinstalling power management software in Windows Vista
In order to correct problems with the battery's power management software, follow the steps below.
1. Click Start and type device in the search field, then select Device Manager .
2. Expand the Batteries category.
3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4. On the Device Manager taskbar, click Scan for hardware changes .
Alternately, select Action > Scan for hardware changes .
Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging. -
my iphone have problem. i was tried to update latest version to phone that time gets freezing. iphone shows only charge plugging can you resolve my problem?????
Hello rj_23_sv,
I would be be concerned too if I was not able to update my iPhone. If you have not resolved the issue, I recommend following article for an issue like this:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
As always, it is a good idea to create a backup before hand:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Iphone 5 only charges on a angle
my iphone 5 only charges on a angle (if the cord is held up right up towards the front camera) and i have used other charges and cables and still same scenario how do i fix this and how would i save my data to my computer if cant even connect the iphone to a usb
It's under warranty. Make an appointment at the genius bar and have it checked.
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My iphone 4 turned off yesterday very randomly. I had 88% battery when it turned off. I plugged it into the wall and it said i had no battery, then the apple came up as if it was turning on. It went black again and this keeps repeating over and over. Any help please ?
Battery could be at EOL. Try getting it replaced.
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My iPhone 5 only charges with my lightning port cable and only on one side. I've tried buying a new cable but that doesn't work.
Since there's no one side on a lightning cable, make an appointment with genius bar for an evaluation.
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When listening to songs on my itunes acct (without ipod attached), I can only play one song at a time. It doesn't automatically play next song on list. It happens with all playlists. It only started happening when I downloaded the latest itunes update.
Are all songs checked in your playlist?
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I have updated my iPhone 4s to iOS7 but when i connect it to itunes on my PC it give me a msg to restore your iPhone in summary tab, Please help m using win 7 and updated itunes.
What is showing on the screen of the iPhone?
Does iTunes say the iPhone is in recovery mode? -
My podcasts do not show the pictures only the sound when I import them to iTunes from Garage Band. How do I get the pictures to show up in iTunes?
Well, all I can tell you is that if your file is an m4a with chapter markers, those markers having suitably sized images attached, and you drag it into the Music area of iTunes (so that it appears as a song) in List view, when you play it and then command-click on the small image in the header (next to the progress bar) you should see your embedded images.
If this isn't happening the best place to ask would be in the GarageBand forum: my own experience of GB is rather out of date and in any case I've never used it for podcasting. -
hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success anyone got any idears?
Try here:
iOS: Not responding or does not turn on -
Hello: I have iphone 4 white color but when I connect it to iTunes it appears in black color?
Hello: I have iphone 4 white color but when I connect it to iTunes it appears in black color?
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