IPhone 4S order status
I ordered a white 16G AT&T phone on 19th. It moved to "preparing for shipment" on 26th. Nothing is happenning after then. How long does it take to ship from this point? I tried looking at Fedex and UPS site using my phone number as reference, but no luck.
Thanks...
Usually a day or two. You will receive an email after the package ships with a shipping tracking number.
Similar Messages
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for any verizon reps/employees. I have been following these forums since preorder night. the only thing I have learned is that there doesn't seem to be any order/method to our orders. A little background to my experience: I was one of the individuals that didn't have a problem submitting my preorder, couldn't have been any later than 1215am pst. Upgrading 3 gold iPhone 6+ 64 gb. I got the confirmation email one hour later with a shipping/deliver date of 10/07. A few days ago the date changed to 10/03 while the status continues to process. Credit card has yet to be charged. Anyways ive noticed that there are several people with similiar orders who apparently submitted their orders at a later time than mine, others who received their confirmation email at a later time than I did, who not received their phones on 9/19. ive also recently learned that a handful of individuals who are in the same boat as me are starting to get updates where their credit cards are charged and shipment date confirmed (9/24 if I'm not mistaken). I've been patient and will continue to be but I would still like to get a better idea of when my order will be processed or at least how it is decided which orders will be processed before others. and just to be clear I have been to and continue to check the websites listed in responses from Verizon reps with no further clarification than order still processing. If anyone has any idea how verizon dentermines which order the preorders are processed I would greatly appreciate it. Thanks ahead of time.
This is primarily a customer-to-customer forum. Responses by Verizon reps aren't guaranteed and when they do respond, it can be several days after a post is left. If you want a quicker response regarding your order status, you may want to call Customer Service.
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I pre-ordered my iPhone 5 on 9/15 at 4am EST. It said shipping in 2 weeks with an delivery date of 10/5... yadda yadda yadda. This morning my order status showed as 'processing'. This afternoon it changed to 'preparing for delivery'. Is there a chance I will now receive before 10/5? Trying to plan accordingly. Thanks in advance for any info you can give.
I was in the same boat. I ordered @ 5:09AM EST on 9/14 and had the 10/5 delivery date. My status changed from processing to preparing to ship yesterday 9/21. I got an e-mail from Apple @ 4:22AM this morning 9/22 that it has shipped (along with the precious tracking #)! I would expect it would arrive by this Friday 9/28 at the latest.
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Ordered my phone on the 20th of Sept. via apple store. The annoying "Processing Items" status hasn't changed till now. Is anyone else experiencing the same situation? should I call Apple and ask them for an answer? Or should I just wait. Oct.22-26 is my estimated time of delivery. HELP!!!
I had mine ordered since 26th September and status is still in "Processing", I was hoping Apple is in the process of strengthening the Aluminum cover that easy scratches hence the delay but doesn't look like.
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How to check iPhone 6 order status
Just pre-ordered and got an order number. But connection dropped before completed carrier selection. Impossible to get back to the order! Help!
You chose an awesome phone may.springs. Why do you want to cancel? You can contact our customer service team at 1-800-922-0204.
KinquanaH_VZW
Follow us on Twitter @Vzwsupport -
Why wont it show me my order status on the iPhone 6, 16GB, Gold?
Why wont it show me my order status on the iPhone 6, 16GB, Gold?
I ordered it on 9/27/14, and I got the email that said to check the order status, but when I go to the page it said nothing.I was in a similar situation. The phone I ordered was in stock, with supposedly no shipping delay. I ordered on 9/27, but it actually took four extra business days for Verizon to ship my order.
I called twice and both times the reps couldn't help be determine the status.
My assumption is Verizon fulfillment is swamped with orders. They SHOULD have a way of determining real status but they don't.
I would suggest waiting a few more days, then call the Internet Order group at 800-922-0204 and start complaining. -
IPhone Order Status page down for almost 24 hours?
I last checked the status of my iPhone order last night online at around 7:00 pm and it listed the status as "shipped" but no tracking number. The status page has been down ever since. Customer Service at Verizon also said the phones have shipped but can't provide more details.
Is anyone else having trouble getting tracking information?There is a trick for getting a FedEx reference number you can try. It is detailed in the boards, but here is the gist.
Type your location code (without any dashes).
Then type an _.
Then add your order number, but make sure it is 9 digits long by adding zeros to the front.
So, for example if your location code was "08620-01" and your order number was "87456", your FedEx reference number would be 0862001_000087456.
You can go to the FedEx website, select track by reference number, fill in the number you figured out above, put in your country and zip code, and see if they find your order. Obviously this won't work if you are being shipped via UPS.
It worked for me though. I wasn't able to find my order status or anything, but I popped those numbers into FedEx's website and my shipping information popped right up. -
Hello , I ordered the iPhone 6plus 128gb a few minutes before 3am est on Friday morning. I received my conformation email at 530am . As of then every time I try to check order status I receive the following message . We are experiencing system issues, please try again later. Is anyone else receiving this message when checking order status?
Are you seen that message when trying to view your orders from your Verizon account? I have the same issue but if you search your preorder confirmation number and enter you last name here Order Status | Verizon Wireless then it will at least give the vague details like, "your order has been received and is been processed" It will also show the expected delivery date.
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Would someone please inform me why even though I ordered my iPhone 5 on the 14th of September, where the confirmation told me that I would receive it on the 28th of September, my "Order Status" now informs me that it will not ship until October 19th?
Hello Leisabee!
I am so excited for you to get your iPhone 5. I know how eager we all are to have this phone! I know you mentioned you ordered on 9/14, did you receive a confirmation letter by chance?
You can also check your order status here: http://bit.ly/rqEisu
That is really just right around the corner and time will fly by! I promise. If you have any other questions, just let us know!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport -
If i just preordered my IPhone 5 today (9/17), is there any chance i can recieve it before Oct 10th-Oct 15th, like it says on my order status?. I am really hoping that somehow, i will get my iphone earlier than the email suggested.
Ah dangit, well i guess its 3 weeks of trying to distract myself then
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Can't get order status on iPhone 6, pre-purchased in-store (showed stock for my particular model)
I pre-purchased my iPhone 6, 64GB silver, in-store on 9/13. I got an e-mail confirmation as well which says deliver by 9/16 (and when I bought it, there was stock left of that model). When I check my order status at one spot, I get technical difficulties, and when I check it at another, it just gives me the ACE # and location #, which I already had, and it has a blank for expected ship date.
Thank you very much for the help! I did reach out to the store, and they had no additional info. other than the preorder number, order number, and location number I had already been e-mailed by Verizon.
However, I just got a shipping update with tracking numbers! If you made this happen, thank you very much! So far the tracking numbers do not give me any information except that the label was created 9/18 (this is tomorrow, oddly), so I assume it must have already shipped out or will ship tomorrow. I hope this means my phone will arrive Friday, 9/19! Hopefully tomorrow I'll be able to confirm this via the UPS tracking numbers. (It looks like it is shipping UPS, not FedEx.)
Thanks again! Fingers crossed, and if you guys can provide me any additional info. or advice, I would appreciate it. I appreciate all you've done already, too. Thank you!! -
I know its only been a couple of days since I ordered it and I shouldn't be concerned that the order hasn't processed yet, but I would like to know when it will be processed. I have an iPhone 4 and its in terrible shape, I'm anxious for the arrival of my iPhone 6.
Thanks for clarifying mattminsch. Other users may have placed the order before you and shipping depends on many factors, down to the time the pre-order was placed. There is no way to forecast if your pre-order will ship sooner than estimated, but if it does you will be able to tract it using the order status page you've been using.
AdaS_VZW
Follow us on Twitter at @VZWSupport -
I pre ordered my iPhone 6+ on the 12th at 2:01 central time..I received a pre order confirmation email saying it would be delivered by 9/19...yet when i look up my order status with my pre order confirmation number shipment date is unavailable? I called multiple times yesterday and recieved multiple answers...the status still says its processing...no charges have been put on my card either..is my order okay or did i just waste my time staying up till 2 in the morning for them to postpone my order even longer then the expected delivery date....annoyed.@
I feel like we're continuing to run in circles. I would like an answer to my question. I didn't ask for a link to a dead end with no current information. I am asking a very simple question. When is my phone actually shipping to me? My confirmation e-mail had one date. The link you sent me said no information available at this time. Now it's coming up with an entirely different shipping date than what I was originally sent. I was sent a confirmation email stating the date i would receive my phone by. Now the website is updated and saying it is shipping on that date as opposed to being delivered. Will i be getting a refund of any sort or discount to be compensated. I ordered within minutes of the pre order being available and am now being told something different.
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Iphone 6 plus order status HELP
So -- I ordered my iphone 6 plus at 3:05 EST, but didn't received my confirmation email until 8:30am. Does this mean I'm not getting my phone until October? When I submitted my order is stated 9/19, but my confirmation email says 10/14, and now my Pre-Order Status says delivery date not acceptable. HELP!
WWondering the same!
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When i called *611 to check my order statud for my 6+ it said 'revieved and activated'
Can anyone tell me what that means?Hello ElAnBr10! So sorry for any confusion over your order status. I would take that comment ("received and activated") to mean exactly as it sounds: The device was shipped, received and activated. In order to confirm that, I propose we take a detailed review. I've sent you a direct message as a follow up to your post. Please reply there!
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport
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