Iphone 4S - photoshop elements 9.0 is not recognizing my iphone as a camera

iphone 4S - photoshop elements 9.0 is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone.
Anyone have any ideas? I've done everything according to the apple website, including uninstalling and reinstalling itunes. 
itunes works fine, but I still have this problem.  I have a windows vista 64bit PC.

Are they consistent (is it always the same files that work properly and the same ones that don't)?
Do analyze them with  GSpot and post the images here. That will also answer Bill's question about audio formats.
Cheers,
Neale
Insanity is hereditary, you get it from your children

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