IPhone 4S Problem - When I enter Camera Mode, feint purple lines begin converging into my photo and LED won't turn on, only during videos! Please Help?
Hello Guys,
I am in need of dire assistance! Bought a new iPhone 4S 64GB Black through my Carrier, Optus in Australia.
Everything seems to be working perfectly, besides my camera. When i enter it, a feint purple begins to appear with my photos, and the LED flashlight wont appear when i take photos with front camera, it will only turn on when i activate an LED flashlight app and when i turn on flash when i record videos!
Does anyone else have this issue? If so, can someone tell me if its a hardware issue and needs to be replaced, or it can be updated and fixed with a software update?
Thank You!
I believe your only option is making an appointment at an Apple store if there is one nearby where it can be determined if your iPhone can be restored with iTunes there.
If not, more than likely there is a hardware problem with no way to know what the problem is without being diagnostically tested.
Apple doesn't offer a menu of repair services for the iPhone except for replacing the battery for an iPhone that is no longer under warranty. Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange at a discounted price off the full retail sales price ($199 plus tax) which doesn't require signing a new two year contract with AT&T.
Similar Messages
-
I was using my iPad 3 awhile ago when it just blacked out and now it won't start. Can anyone please help me fix it?
Assuming that the battery isn't empty (and it can take up to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
-
I want to download free apps for iphone 4s but when downloading it is asking for payment info. the application are free but why it is asking for purchase details...please help me...
In iTunes, click "Store", sign in with your Apple I.D. After singing in, click "Store" again, select "View my Account", re-enter your password and your account info will be displayed.
Click "Edit" in front of "payment information" and select "None" -
I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?
Hello, Anita.
Thank you for visiting Apple Support Communities.
I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup. This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6. Try going through the steps in the article below.
iOS: Unable to restore from backup of a newer device
I would also check to see the backup dates in iTunes and if the backup is located on iCloud instead of iTunes.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
Cheers,
Jason H. -
my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?
my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?
-
On my iPhone 4, I cannot get the "not enough storage on iCloud" message to close. Therefore, I can't get past this box/screen AND I can't turn the device off. Please help.
Try resetting it by holding the power and home buttons at the same time until you see the Apple logo, then releasing. You won't lose any data by doing this.
-
I've added a pdf to itunes and i want to change it so its visible with an album (digital booklet). But for some reason, when i click get info, its all greyed out and the little box for read only is unticked. please help - urgent! thanks
Hi
My first thoughts are
• iMovie ill behaving - Trash the iMovie pref file - use to set things right
• in reg. to Photos - Did You change iPhoto Photo Library - Then iMovie get's lost as it peeks into iPhoto on start up to see where photos are stored. Set iPhoto back to first Photo Library (when iMovie is not running) then start iMovie.
Yours Bengt W -
I see others are having the same problems, I am not getting email on my iphone 4 or ipad2...stopped about 4 days ago. I have added the 8.8.8.8 and many of the other suggestions, nothing works. Please help me.
tried to reboot them?
http://ipod.about.com/od/iphonetroubleshooting/qt/reset_iphone.htm -
HELLO! I have an Ipod Touch thats 32 gb, and its the really old one without the camera. ( im sorry i dont know which generation it is, but i bought it in 2010. ) Anyways, I've had this Ipod for almost 3 years now, and it still works pretty good. The thing im really worried about is that recently, my Ipod has started to overheat, meaning when i touch it, its almost burning. This happens when I charge it, or when I play games on it while charging the Ipod. When i remove the charger, it stops burning/overheating and goes back to normal. Why does this keep happening? Also, what can I do to stop it? please help!!!
Thankyou!J.K. ROFLing is correct. It is normal for the iPod to get quire warm when charging and during heavy use.. If concerned make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Gently dropped iPhone 4 and now won't turn on only if plugged in to wall
I dropped my iPhone 4 and now it won't turn on. Only when plugged into electric socket does it actually try to come on. I get to the point of putting in pass code and then it goes to it telling mr to plug into iTunes but when I unplug phone it goes blank again. Any suggestions?
you broke your phone. Bring it to Apple for an out of warranty exchange ($149) or find a 3rd party repair shop near you.
-
I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?
-
My iphone started freezing 2 days ago while taking a picture and again while using an application and then restart but the battery was never low. today it froze,restarted then showed white static looking lines and won't turn on at all. Please Help
I can't restart the iphone to reset or restore. I held the homebutton down and the homebutton + sleepbutton down at the same time. The apple doesn't even appear.
I've also tried connecting it to the charger. It's not charging and dosn't recongize it.
I tried connecting the phone to itunes on the computer to see if it registered and charged it but that didn't work either. -
I have problems when using the camera on my iPhone 4S (the same for my daughter with a iPhone4)
A veil around the blurred photo, a development impossible and completely unable to read the bar code or QR code. What to do?Sounds kind of stupid, but check to make sure that your iphone case cover is not blocking the edge of the camera lens. I had a silicone case on my 3S and when it got older, it started tot slip and the edges of my pictures were blurred.
-
My ipod nano, when it enters standby mode, pause the reproduction of music, how do I solve this problem?
This is usually an indication that your headphones are not plugged ALL the way in. The white part of the headset should be flush with the body of the Nano and no silver from the headphone plug should still be seen.
B-rock -
I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Both iTunes and the phone say that 2.1 gigs are being used, even though the phone now has nothing on it. What is going on?
Yeah it works fine over wifi the problem is when I try to use it over my 3G. It's really stressing me out now.
Maybe you are looking for
-
i am trying to update the software on my ipad from 4.2 to 4.3.3 but i cannot get it to download. I get an error message that says the software was unable to download because the network timed out. I have tried to download it 7 or 8 different times a
-
Contacts & Calendars desappeared from iTunes Sync
Hi, Even though I have my calendars and my contacts nicely showing up in Address Book and iCal, I don't see them in iTunes so I can't sync them. Any idea how to solve the problem? It happened when my Macbook wasn't able to go into sleep mode due to F
-
Naming an ArrayList using value from a String variable
I am trying to name an ArrayList the value of a String variable in this code: public void addstudent(String name) ArrayList //i need a name here// = new ArrayList(); I want to use the String //name// that will be used when the method is called. What
-
HT1349 unable to install itunes on microsoft 7 computer cannot find pathway
Have itunes installed on my computer. tried to update. bubble says unable to find pathway
-
Can a new 11-inch Macbook Air Be Upgraded by Apple?
I have a new 11" macbook air. i5 1.6 Ghz 128GB I want to upgrade to: i7 1.8 Ghz 256GB Is this Possible from Apple? Thanks Ajay