IPhone 4S running iOS 5.1.1 is not recognised by iTunes 10.6.3

Hi all,
When I plug my iPhone 4S into my Mac Book Pro running Mac OS X Lion  10.7.4, iTunes 10.6.3 does not recognise the device.  The iPhone is running iOS 5.1.1.
I have read the steps within http://support.apple.com/kb/TS1591 and http://support.apple.com/kb/ht1747 (for Mac OS X 10.6.8 or Earlier) and unfortunately they do not help.
Does anyone have any ideas?
Thank you
Adrian

Restore the phone as New, and do not reload your backup. If you still have a problem with it you have a hardware problem.

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