Iphone 4s says "connect to iTunes" then goes through the whole restore process before telling me it can't be restored.
First of all I am using a MAC and do not have any third party security programs. So when the iphone fails to restore because of an error (1611 or 1603 or 1609) and I read through it all and it keeps coming back to a third party security program interferring, it get very frustrating. So I talk to the Rogers tech guy and after he walks me through the restore process that I have already mastered several times and he winds up telling me it's a software issue and that my phone thinks someone has tried to unlock it or jailbreak it. Well as I wouldn't have a clue as to where to start jailbreaking and the phone was working fine this morning...... Needless to say I am extremely frustrated and have been fiddling with this stupid thing for 4 hours now. So somebody please help. I'd rather not be out a $600 phone.
You need to restore the iPhone via recovery mode. To do this follow the link below to guide you:
http://support.apple.com/kb/HT1808
Because you need to restore to factory settings all data on the iPhone will be erased. Because the iPhone was never backed up most of the data you won't be able to get back.
Similar Messages
-
My iphone 5c says connect to itunes. It won't update/restore; error message (27) comes up. I also haven't backed the phone up since last year. HELP.
Hi there owain11,
It looks like that particular error may be realted to a hardware issue. Take a look at the article below for more information.
Resolve iOS update and restore errors
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
-Griff W. -
I tried to install yosemite yesterday and my computer goes through the whole installation process and then to a blank white screen. I've rebooted, I've reinstalled several times and get the same result. Two days wasted and I can't use my computer!!
I don't know if you've already resolved your problem, but I had the same thing, it took me 6 hours to fix it. I had the exact same as you, installed the update and then it went to a white screen. After trying start up holding down cmmd r or holding down the alt key to try to install it again, nothing worked, same result every time. Then an angel came to me here somewhere but I can't find it now to thank him. Start in safe mode, press shift once you hear the start up chime and hold it down until you hear it again. Installation completion box came up and it was working. turn off computer and start up again normally and all is well. Except my final cut pro x doesn't work with it, have to update that now too. same as when I updated to mavericks.
Hope this helps. -
is my phone damaged and i should just buy anyother one?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
My brother gave me his old iphone when the touch screen went out on mine. It's in great shape but when I received it, it says that it needs to be connected to itunes to be restored. I have done this and it goes through the whole process then says iphone "iphone" could not be restored. unknown error code (-1). There is not a -1 code on the list and I have tried most of the suggestions.
Does my sim card need to be in when I am doing this? And any other suggestions?I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.
-
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s...
plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
the laptop doe read my phone.....
no ding.....
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going onmariidb wrote:
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s... {snip}
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on
That's the problem. That's what the **** is going on. -
My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
& it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!! -
hello there im having trouble with my iphone it says connect to itunes but it wont show up on devices this is after i dun an update because upto then my phone was fine cud u help ?
Hello aucksy,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario -
my iphone 4 has lost its software. itunes keeps saying it wont detect my iphone 4 and the iphone keeps saying connect to itunes. how do i fix this?
Place the device in DFU mode and restore.
-
After trying to update to iOS 7, my iPhone 4 says connect to iTunes, which I've done 4 times. It keeps saying restore and upgrade but won't do it. Help!,,,,
Hi there,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
im trying to install itunes on windows vista sony vaio. It goes through the whole process then says administrator has settings to prevent this installation. Any help would be great
Try the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems -
hi everybody.. i have a problem nad i need help a.s.a.p ... i forgut my ipad passcode and tryed to remember it tell it locked and i cant get open .. it says connect to itunes .. i did that and its still not opening? what can i do? thanks
http://support.apple.com/kb/HT1808
Regards. -
My home wireless is no longer recognized, even going through the set-up process. It does not connect to the car through Bluetooth seamlessly--I have to add my phone as a new device each time I get in the car. In attempting to solve these problems I have gone to settings-phone-upgrade and it states that the upgrade is available-select to continue-(which I do)- it checks -please wait and it then states that update not available - try later.
Maybe not too late to help you.
For specifically fixing the Bluetooth, un-pair your phone with the car, and go through the process of repairing the two.
In general, the KK update requires many of us (different phones) to perform a Factory Data Reset after we back up our personal content (pictures, music, movies, or other downloaded files) to a PC or MAC. This will result in you having to do a bit of work to setup icons for the programs you use, and maybe putting in the specifics again for email accounts and other specialized apps. So if you are going to do this sort of thing... copy important information/settings down on paper.
HTH. -
I would like to duplicate the folders and apps that I have set up on my iPhone to my iPad. Is there a quick way of doing this without going through the whole process again manually?
You can restore your iPad with your iPhone backup but items that are iPhone only will not transfer. It should recreate all your folders. It can't hurt anything to try.
-
Hi, My friend has just updated there 3GS to IOS6 and once it's done, 2 screens appear. first one says, Update complete, there are just a few more steps to take. Press continue and another screen comes up with the itunes symbol and the cable and says connect to itunes. Once plugged in, on itunes it reconises the phone and has the loading symbol up, but it doesn't loads anything and can't press anything. Anyone know why and how to resolve this?
The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck.
Maybe you are looking for
-
How can I set connection to external XML file with Dreamweaver to buiild AIR app?
Hello, I try to do simple AIR app in dreamweaver. It's not problem to use static data. But I'd like to use dynamic data from external XML file. I try to use Spry and evrything works fine in web browser but i have problem with loading external XML dat
-
Display waveform or sound levels
I have audio that I am going to put into a movie. I need software that will make the sound levels into a quicktime movie so I display something visually as the audio is playing. Any ideas will be appreciated. Can Motion 2 do this?
-
Convert PDF into a High Res Graphic for Printing
Hi there, I have to convert a pdf into a high resolution graphic meant to be printed on a bulletin board about 300dpi. What is the best way to do this? Here is the link to the pdf to what i am referring to, just in case you want to get an idea of wha
-
Hi gurus, I have a scenario .My client is working on IS_RETAIL.They had an error as " 0rmp_c06 does not exist".Can anyone suggest me how to rectify it..As I am very new to BI. Thanking You, Venkatesh
-
Hi All, I have a requirement where in, i need to add new entries to table V_T543A (i.e., related to IT33) and these should be appeared globally. But this table entries are specific to countries. Now, how can i make the new entries to appear globally?