IPhone 4s scan lines and other issues?

So I recently bought an iphone off of craigslist in June (Biggest mistake I've ever made). I met up with the person and the iphone looked pretty fine to me, who's never had an iphone btw, but as soon as I got home I noticed slight lines going across the screen. They were red and blue. They bothered me, but not too much. It effected the back camera more than the front but I said hey I can live with it considering I got the phone really cheap. Well now it's been 3 months since and it's gotten much worse. The scan lines are worse, the screen freezes, then fades to black. Also when I try to use the camera everything goes green and distorted then turna inverted. And when I try to look at pictures they have vertical lines thru them so I cant even make out what it is. If I really want to see a picture I have to screen shot it to get a quick glimpse. Also I noticed the screen freaks out more when there is color. So say I'm on my screen lock and my screen lock is just white, then the horizontal lines arent too bad. But if I go to my home page were all the apps have color, it freaks out. Or when I go on instagram, it completely wigs out and the screen freezes and fades out. I haven't dropped it accept once off the table and cracked the back, but I had this problem before so I know that's not why. I don't know if it has any water damage from the previous owner. The only thing she mentioned was that the screen was cracked. Please if you know what's wrong or have any advice please let me know. Thank you.

The screen needs to be replaced.
You can see if the phone have been in contact with water by looking at the indicators. You'll find dem here: http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT3302/HT3302-iphone _4-activated-001-mul.png
If they turn out to be read that indicates that the phone is water damaged.
You should talk to folks at apple to here what they can do to help you out.
Good lock!

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My Ipad did work on my wireless at home and works on other wireless but no longer at home. My IPhone works at home and others can use the wireless Confused that it did work and now does not?

My Ipad did work on my wireless at home and works on other wireless but no longer at home. My IPhone works at home and others can use the wireless> Confused that it did work and now does not?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
 Cheers, Tom

By which application, iphone translate menu's and other languages, as its shown in adds

by which application, iphone translate menu's and other languages, as its shown in adds

Settings -> General -> International -> Language

Elite Pro, CMSS-3D not working and other issues after driver update

DElite Pro, CMSS-3D not working and other issues after driver update <font face="arial,helvetica,sans-serif" size="4">Elite Pro CMSS-3D control (on I/O console)no longer controls CMSS-3D.
The only time it works is if the original drivers are installed from the installation CD.
ANY other drivers stop the control on the Elite Pro I/O console from having any effect on CMSS-3D.
Also at one time when I cotrolled volume, CMSS-3D(original drivers), EAX and Crystalizer from the Elite Pro I/O controls then I had on screen display of said control that was being moved(on I/O console).
Now regardless of what drivers are installed, there?are no longer any on screen indicators.
The indicators looked like the ones that show when using the remote controller.
Anyone have any ideas?

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Failed Hardware Scan and other issues E440

Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description                                           Symptom
IMAGE                                                             Replaced due to engineering change
System board                                                 Network card error
Hard disk drive                                                Network card error
ECA-WIRELESS                                            <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

Scan app not opening and other issues

Hi,
Let me start by saying thank you for your assistance. I have a regular-old 5514 photosmart airprint printer, and it is going crazy. It is just about to be two years old. My computer is a MacBook Pro on 10.9.1 (also two years old). The printer and computer are connected by my Comcast blast wifi. All of my paper and ink are HP. So here's the problem, first it won't print my pictures, not on glossy or regular-it just makes the noise like it is printing but the pages are blank (this never used to be a issue); second, the scan app won't even open on my computer, it just gives me a long page of coded errors or just automatically closes; finally, it often is printing streaky if it does print. There are no updates that I can find on for the app on my computer, and I have zone 2 ink, (I will buy more if this thing starts working), and I have run all the tests and they are completely fine as if nothing is wrong. Please help! If you need additional details I can provide that info.
Thanks,
amycdero

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

Intel iMac freezes, reboots and other issues

Intel iMac 17" 1.83 Ghz model (Had for a while now)
1 GB of 667 MHz DDR2 SDRAM installed (Mac detects this fine)
Mac OS X 10.4.8
Beginning yesterday, the Mac froze when shutting World of Warcraft (which had been installed and working for at least two months). Computer completely hung. Restarted machine.
A few minutes later, the machine just switched itself off (or appeared to) - screen goes black. I held in power button for five seconds until I heard a click in the machine. This has happened repeatedly.
One time, the machine froze and the monitor refreshed at a visible rate (I could see the scan line) - each time the screen got darker.
Often, it will turn on, but the OS won't load unless I hold Alt down, or if I use OptionAlt+PR.
Ran disk utility from the install disk, only minor issues, all fixed. The problem of turning off still occurred.
Nothing in the kernel panic log. Diagnostics in System Profiler is saying it passes on the power on self test.
The confusing thing is, that after last night, I pulled the plug out, went to bed, praying to the computer fairy to fix it. This morning, it ran fine continuously for about 8 hours, running WoW, IRC app, iTunes etc. all fine.
Could it be a power supply issue? Is the thing overheating (the Mac is up to date with EFI Firmware update and SFC Firmware update).
I'm utterly stumped as to what's causing it. I don't want to send the thing off as then I'm without a computer.
Any ideas or advice?

Has it done it since?

Random call to 911 and other issues

(Yes, mods I did search the boards for this issue and I didn't see it. Most people want to know how to call 911. I want to know how to stop my phone from doing it by itself!)
Hello, I'm a brand new Verizon customer and was so excited to switch carriers and pick up a new smart phone!
Now I'm not so excited to be a verizon customer with a new smart phone.
Last night I went to use my Samsung charge and of course, it was locked up (again). All the icons were inoperable and the screen was frozen. So, for at least the 5th time of the day, I had to remove and replace the battery and wait for the phone to reboot.
Within a few minutes, I received a call from a number I didn't recognize and the man on the other end identified himself as a county sheriff. He said they received a 911 hang up and it came from my number! I was so confused because I'd done no such thing. He said it was the departments policy to followup and make sure I was okay. I tried to assure him that I was okay, that my phone had been sitting on the table and I had NOT called 911. He then insisted that I give him my address so he could come over to make sure I was okay. Then I got scared....Really really scared since my husband was not home and I was alone and the call seemed so bizarre. I refused to give him any more information, told him I didn't believe him and hung up. I checked my call log and it didn't show any call to 911.
I was freaked out, so I called my city's non emergency police line and and city officer called me back. I told him what happened and he decided to call the number and call me back. A few minutes later he did.
It turns out that it really WAS a county sheriff and apparently my phone had made a random call to 911 and pinged a tower on the other end of the valley!
I've learned to live with pulling and replacing the battery multiple times per day. I've learned to live with the lack of battery life. I've learned to live with not having workable bluetooth.
After owning this phone for about 4 months, I already hated it for all the glitches and issues it has but now I am very very very alarmed that my phone makes random calls to 911 and hangs up !! You can be issued a citation and fined ! This I will not live with!!
Verizon, is this the phone causing this? Is it something in your network? How do I stop this from happening again?? This was extremely stressful for me and I can't have it continue to happen!

Hi GoDaisy,
I can definitely understand your frustration regarding the scenario with the sheriff's office contacting you about a 911 call! I have completed some troubleshooting with the Charge, as I use this device myself. With this phone, if you create an additional lock with either a passcode or a pattern that has to be entered, there is a button on the bottom of the phone that says "Emergency Call." If this button is pressed, a 911 call, or any number that has been entered as the emergency number, is able to be dialed.
I see that you mentioned that you were in the middle of resetting the device because the screen was frozen. Do you recall if the screen was frozen on the lock screen when this happened? If so, you may have inadvertently pressed the button for the emergency call.
If you do not have a lock pattern or a pin code set up for the device, the standard lock (where you connect the puzzle piece) is the default. This screen does not have an option for an emergency call. If you have the additional lock screen set up on the device, you could remove it and set up a different number for the emergency call.
You also have the option of downloading a free application from the Android Market called "ICE," or "In Case of Emergency." You can set up this application with your own personal preferences. Press the Market icon and use ICE as a keyword search.
Below I have provided the steps on how to remove the lock code/pattern for you, if needed.
Removing the lock code/pattern:
Press "Applications" icon from main screen
Press "Settings"
Press "Location & Security"
Press "Change Screen Lock"
Confirm your current unlock code or pattern by entering it
Press "None"
To set up an emergency call, you can simply program the number as a contact, and then save the number as a speed dial.
Assigning Speed Dials
1. From the Home screen, touch Contacts.
2. Press the Menu Key, then touch More-> Speed dial.
3. A list of speed dials displays.Touch a speed dial, then touch a contact to assign the contact to the speed dial.
Please let us know if you are still having issues with your phone locking up and having to re-boot it by removing the battery. Do you notice any pattern about when this happens? Are you performing any specific function when the screen freezes?
Additionally, I want to clarify that any calls to 911 are not listed in your call records online or on your bill due to the fact that these calls are free. Your statement only shows billable calls, so this is the reason you do not see the call in the call log.
I hope this information is helpful for you. Please post back with any findings or results.
Thanks very much,

Twist charm swipes not working and other issues

Hi all,
I just got a new Twist a few days ago and am having some issues with it. I got it on line from Staples who have a very limited return policy so I need to get these problems resolved quickly or will have to return it in a few days. I really like it a lot and would hate to return it and deal with the replacement, double charge on my CC until they get the defective Twist and refund the bucks, not to mention the shipping hassles.
I've installed all updates including the Lenovo updates, updated the Bios, did a factory refresh and went through the update process all over again and also calibrated the screen.
So the problems I'm seeing are the swipes from top to close an app, left to view open apps, and right for the charms will intermittently stop working but you can still tap on apps to open them and slide the app screen left \ right.
The other issue is that occasionally the app screen will shrink and expand or open an app without being touched, I would have it on a stand in tablet mode and watch it expand \ contract, and suddenly bring up an app like Remote Desktop. I contacted Lenovo support they said it was a hardware issue and recommended returning it but I'm reluctant to do this and hope there's a solution for it.
I did notice was that moving to portrait mode would usually work to bring back the swipe functionality. Digging into it a bit more, I think I found the root cause, when it is in tablet mode with the keyboard folded back, the keyboard isn’t getting fully disabled, watching it closely I noticed that a cursor would sometimes appear \ disappear momentarily.
Any thoughts or advice would be GREATLY appreciated!!

Chris Ibsen wrote:
I still have access to the folder, as I still have the external drive.
okay, let's make really sure it is the entire iTunes folder. a typical one looks like this on the inside
the red arrow points to the heart of your iTunes library - the iTunes library file, the iTunes database. you will want to treat this file as the apple of your eye !
anyhoo, if indeed the entire iTunes folder is on the external, simply drag it from there to <MacintoshHD>/users/<yourname>/music on the new Mac.
since a folder by the same name is already in that location, the finder will tell you so and ask you if you want to "replace it with the one you're moving". confirm that you want that.
when the copying has finished, fire up iTunes and you should be taken to the exact same library you were used to from your old Mac.
finally, go iTunes > preferences > advanced and check that +iTunes media folder location+ is set correctly - it should point to the iTunes folder on your new Mac's startup disk. if it doesn't, change it accordingly.
please post back with results !
JGG

HP Spectre x360 13-4002dx active pen and other issues

Hi, I'm havng issues with my active pen, but wasn't sure if it's an issue with my laptop or stylus (or if it's a software/driver issue). Is there an easy way to tell?Also, I've been using my laptop for a month now, and recently have had other issues, listed below. I wrote them down below in case that could provide some information, and/or if those issues are something I should be concerned about and should try to fix. To begin with, after doing some research, I bought a Synaptic active stylus (the Dell one), which worked very well for the first two weeks until last week. All of a sudden, it started to respond very awkward and randomly, sometimes it's too sensitive and draw lines even when the pen was off the screen, and sometimes it didn't draw anything at all even though I see the small circle following my pen tip. I initially thought it was due to low battery, but it's the same issue after I replaced the battery. Right now, the laptop doesn't respond to pen touching the screen (no clicks, no writings), although the pointer follows the pen. Any ideas on how to resolve this issue? How do I know if it's the pen that is faulty or if it's the laptop? Other issues I had or am having:1. Today, I had a BAD_POOL_HEADER error and blue screen of death. After reboot, everything seems to still work, but the login is now much slower. It's very fast to reach to the login screen, but it takes 2-3 minutes to bring up the desktop and other startup applications after I enter my password (I think it used to take less than 10 seconds). I tried rebooting 2-3 times, and it was always the same. 2. The laptop seems to gain heat very easily. With moderate workload (example, some websites with flash advertisements or videos), it can easily go above 70 degrees Celsius on either core (according to CPUID HWMonitor). One time, the system actually failed and forced hibernated due to overheating. (To me, the screen went blank all of a sudden. I turn the laptop back on, and the screen printed a message for a while saying it forced shutdown due to overheating. I realized it was hibernation after I logged in since I see all my windows) 3. On the second day of use of this laptop, the laptop just shutdown for no good reason, and then couldn't boot, saying it cannot find boot image or something like that. I looked up the web and found that it could be a BIOS issue. It said to try reseting the BIOS setting, and then it worked. I also upgraded the BIOS image to the latest after this incident. 4. This is probably more a router issue, but I initially had problems connecting wireless to my router. It was solved after changing my router. For those who are interested, the details is as the following: my old router supported up to 802.11n , but not 802.11ac, That shouldn't matter, but all wireless connections get disconnected once in every several hours if my HP Spectre x360 is trying to use the wireless. However the wired connections stayed ok when this happens, so the router is only "partially" killed. The fact that all wireless connections are getting killed seemed to me that the router didn't like something from my HP laptop. To be fair, I didn't try not using my HP laptop to see if the issue goes away, so it could be a coincidence that the router started to go faulty at the same time I bought and used my HP laptop. Anyways, it seemed it's a router issue, so after replacing the router. the issue went away. Thanks.

Will investigate and let you know what I can find out.
Although I am an HP employee, I am speaking for myself and not for HP.
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C309g (CD055A) no black and other issues..

Hey all.. Not sure which thing to post about first, so in random order, here goes....
I bought a used printer listed above in the subject.. It needed a new power supply, and ink, but seemed to be great. I purchased the regular size cartridges except the black which they had in XL size. I printed a total of 3 test pages (set up on three computers), I printed one 8x11 photo via bluetooth from my phone, and my wife printed 2 8x11 photo's from her PC. All 3 8x11's were on regular paper. Oh, and we printed one of the dots built-in pages.. So if you're counting (and I KNOW I am), that is a total of 7 pages. Additionally there may have been one demo page (possibly a total of 8 pages, then!), can't remember if I did that demo page on the previous owners ink or if I did one on the new ink I bought (previous ink was old/empty). Oh, and technically there was an alignment page, so final total 9 pages. After those nine pages, my magenta and yellow ink were both down to around 65-75 percent. It sat a week without use (literally, 7 days). Today I went to print some regular text (black only) and it shot out at me blank pages. I tried a few more times, and nothing but blank pages. Tired of running back and forth, I printed a built-in "school paper" page or wide ruled paper (heh, how cool in a pinch is THAT feature!). It printed perfectly - Course it's blue and magenta, no black..
So it's been awhile since I used inkjet, but I quickly rememberd the handy utility to clear/clean printheads. Ran that. It failed, assumedly for missing black (it had the gray'ish photo black, but not 'black' anywhere on the sheet. After the cleaning failed, I removed the black, and all the colors. Seems to be black in there (as should be!) I dabbed the bottom with a paper towel gently, it turned black... So I put it in, and it whirred away doing it's thing to re-align, and then it told me the shocking news that my printer was low on ink, and showed all levels to be well, I suppose about 10-15 percent remaining (think SMALL skinny lines). Now I know this is an estimate, but I'm concerned from the get-go that after only 9 pages it was down to 65%!!
Before I found the forums, I found a site that recommended removing the ink cartridges, and removing the print head itself and soaking the bottom portion (up to the wire meshes, slightly covering them, but not the entire thing) for awhile in IPA (isopropal alcohol) and then dipping them in fresh a fresh batch to 'rinse' then gently hitting them with compressed air via air compressor (or canned air, I suppose, have an air compressor) to remove any debris and get the remaining alcohol off/out. I then let it sit several hours to 'dry', which - it was probably ready immediately given the properties of IPA, but didn't want to chance it.. Re-inserted it and the ink, and..... SAME THING.
All the ink is official HP ink (since I'm sure that q is coming), was purchased from a big box retailer who ya all know and love or hate (no need to name drop).. I'm wondering if...
1. My ink, though coming out onto the paper towels could be bad/defective. Given the really fast drop in the levels of ink, and the issue with black not seeming to print, seems possible?
2. Should I try the boiling the print head - err not boiling it, but sticking it in recentyl boiled water, and give that a try? The guide that was posted here somewhere showed doing that, with IPA added to the water as an option. Is it possible the IPA didn't break up whatever gunk might be blocking the black, that boiled water might break up? Does that make sense, or would the IPA have broken it down?
How do these print heads work exactly, or is that the big company secret? I mean, is there a tube that goes for the inlet of black to the gold area underneath, cuz it's not directly under the gold like old fashioned cartridges used to be.. Is there any way to open up or access that area like, under the metal screens to get in there with a pipecleaner or something maybe, or something?
And, for bonus points (lol) Why does HP assign two names to their printers?? IE C309g (CD055A), If my printer is the C309g, why is it ALSO the CD055A?? SO confusing and un-necessary..
Thanks for your time and patience

I've had a similar problem with black not printing, though my printer is a B8550. I bought new and have used it fairly lightly I'd say, but after only a couple of years it suddenly stopped printing the photo black (it has separate cartridges for black for photos and black for text, etc.).
It prints on regular printer paper just fine using the other black--but not a drop prints of the Photo Black (yes, it's full). Since I've cleaned the print head, and even bought a new one, and a diagnostic print shows absolutely no trace of the photo black, I'm fairly sure the printer itself is at fault. It's sold as a 'Photosmart' printer, meaning it's intended to use to print photos--large format too--so without photo black it is a huge brick as far as I'm concerned.
I've begun to notice from these forum posts that there is an issue with HP and black ink, or at least whatever controls black for photo papers in their inkjet printers. If I'm not mistaken both yours and mine use the 564 cartridges, so maybe that suggests a common factor in such printers that is the culprit. I suspect HP knows there is a problem, either with the hardware or firmware, and I wish they would do right by us.

High pitch whine noise from speakers and other issues

I just got a 2010 Mac Mini and transferred all of my data and apps and accessories from my old Mac Mini which was running 10.6.4 (2007 I think). One of the accessories is a Griffin Firewave. I had to get a new firewire cable to attach the Firewave since the new Mac Mini has a firewire 800 port. On the old Mac it worked great, I was able to run 5.1 speakers with no problem. With the new Mac things aren't so nice. I get a high pitch whine through the speakers. The whine will go up and down in volume with the volume control on my sound system (Klipsch Promedia 5.1 Ultra) as well as with the Mac volume control. I can increase the gain in the Firewave app which will increase the volume of what I want to hear without increasing the volume of the whine, however it will cause the audio I want to hear to distort. The other issue I have is that when I put the Mac to sleep it seems to cut all power to the firewire port, causing the Firewave to turn off and lose its settings. I believe this to be a bad design on the Firewave's part but the old Mac did not shut off the power to the firewire port when going to sleep so this was not an issue. So my questions are, does anyone else have problems with external sound cards having a high pitch whine noise and is there a way to prevent the firewire port from turning off when the Mac sleeps?
BTW, I have tried reinstalling the Firewave driver (several times) and I've unplugged and re-plugged the firewire cable at both ends. I have both the Mac and the sound system plugged into a line conditioner so I doubt it's dirty power. I do realize that the Firewave only claims support up to 10.5 but it was working without issue on the old Mac Mini on 10.6

I have the same problem. I have an early 2009 Mac mini and get the whiny noise from my powered speakers. The volume of the whine noise tends to change smoothly up or down, and often does a stuttering effect along with it. It stays there for up to a minute or so and then eventually goes away. It always seems to happen at random times.
I've heard this same sound effect coming from a podcast that I was listening to on my iPod Touch. It seems that the interviewer was recording from a Mac mini as well, though not sure. The sound in the recording was exactly like what I hear coming from my Mac mini. I often thought that this was a problem with my speaker system, but was surprised to find that others are experiencing the same kind of issues.

CS6 Pathfinder and other issues

So I recently started using CS6 for work and I have to say, I'm getting extremely annoyed with it. I looked a bit online and can't seem to find people having similar issues, so I thought I'd try here.
First of all, the pathfinder has gone completely bonkers. Whenever I do anything with it (especially divide), it completely distorts the shapes that I was working with. Here is an example:
Before:
http://farm8.staticflickr.com/7213/7160583829_8d7b2c1b88_o.png
After:
http://farm8.staticflickr.com/7230/7160583865_d3ab1c667f_o.png
You can clearly see that the smooth lines have now been distorted, some are cut totally unevenly, and is in general, making the pathfinder worthless for me.
Here's another example, which was simply a square with 4 lines intersecting it (like "X" and "+"), all centered, I coloured it so that you could see.
http://farm9.staticflickr.com/8023/7160583785_ba487256b0_o.png
The other issue I have is that even with every snapping option I could possibly find disabled, Illustrator seems to still be snapping my shapes arbitrarily to various points and places, or not letting me move the shape at all, if where i need to drag it is too close to where it incorrectly snapped to...
I want to love CS6, but right now, it's bascially unusable in my experience.

Today is "Align to pixel grid" day:
http://www.vektorgarten.de/problems-align-to-pixel-grid.html

All of a sudden TWO choices for Restart and Shutdown and other issues...

I noticed today that there are now TWO choices in the menu for Restarting and Shutting down for my iMac.
"Restart...
Restart
Shutdown...
Shutdown"
Nothing new has been installed.
Also, now there is a black rectangular outline around anthything that is "selected" on the desktop or in a menu.
My mac mini has also started to act weird all of a sudden. Watching Netflix today, the entire display get s horizontal colored lines and the computer freezes. I have to hold the power switch to turn it off. When trying again, it does the same thing after a few minutes.
Any ideas?
Any help would be appreciated.
Message was edited by: ihans

The imac problems have been solved.
The Voice Over Function in the preferences was turned on somehow. This caused the duplicate restart and shutdown issue, and the black box around highlighted items.
Now If I can figure out the Mac Mini issue. I hope it's not dying on me...
Message was edited by: ihans

Weird problems with motion 3 displaying pink lines and other garbage

I am using Motion3 to create HD graphics. With each of my projects I start with motion everything is fine until I build about 4 different layers or add any type of motion or filters.
It seems as my projects get more complex my viewer window or canvas starts displaying weird things. Pink lines, white and black garbage, nasty thin lines, various other junk. Sometimes the image is completely gone.
I have had some luck retrieving it by turning off motion blur or turning of field rendering and turning it back on. This fix only works sometimes.
Other times my video displays fine until I render out and then the garbage happens.
Anyone come across this?
I am currently using a an ati radeon 9600 video card and it's running two monitors on dvi and one vga. I have ordered an nvidia 7800 gs in hopes it will fix this problem and ease the pain of render times.
I have been using motion 2 for a while and never had this issue. I was hoping to milk this system for a while before having to upgrade.
Any thoughts or suggestions?

I think you are pushing that card to it's limit with HD and splitting the VRAM across two monitors. I would bet a new card will clear things up.

IPhone 4s scan lines and other issues?

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