IPhone 4s screen is black, what can I do?

My iPhone 4s has been acting weird, now the screen is black.  Yes, it is fully charged.  What can I do?

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

Similar Messages

  • HT204266 my iphone 4s screen gone grey, what can i do?

    My applle i phone 4s screen went grey what can i do?

    Try resetting your iPhone by holding the sleep button and the Home button until you see the Apple logo.
    If that doesn't do it, try restoring it.

  • My ipod is on you can here the sounds and everything but the screen stays black, what can i do?

    for days my ipod 4g screen has stayed black and i plug in the charger i can hear the sound just cant see the image it just stays black what can i do? is ti broken? what part needs to be fixed?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • HT4528 My iPhone 4s screen went black.  Can hear phone is operational but what do I do?obviously it's useless without touch screen capability.

    My iPhone screen went black.  Is there anything I can do to make operational?

    Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

  • My I-Pad screen is black, I tried to sync and restore I-Pad, it showes the contents on the computer and pulling out pictures and other files, but screen is black. what can I do?

    My I-Pad screen is black!! I tried to sync and restore I-Pad, it showes the contents on the computer and pulling out pictures and other files, but screen is black. I don't know what happened! what can I do?

    I have this problem as well...however, resetting/restoring did not take place when I followed the same instructions but got nothing on the screen.  Thanks in advance.

  • I have a iphone 4s, but the screen turned black what can I do to fix the problem?

    How can i fix my iphone 4s?

    Hey Tink2010!
    I have an article here for you that will help you troubleshoot this issue with your iPhone:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

    My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

    I have a similar problem.  I restored my iPhone 5 to the latest available OS.  After completing the process the phone never restarted.  The phone was fully charged when I restored it but now refuses to charge past the red battery icon.  I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone.  The Apple logo does come on and the software fully loads.  iTunes tells me the phone will restart but never does.  I left it to charge all night but it never appeared to load the battery.  This morning I went to the Grand Central Terminal apple store for help.  A woman at the store plugged the phone in but it never charged.  She absolutely refused to believe that I got my phone in UFD mode and loaded any software on.  I don't think it is a battery issue.  The only solution I was given was to buy a new phone.  Repairing it was out of the question.  At this point the phone is completely useless.  Thanks in advance for the help.

  • My iPhone's screen is black with a white search circle in the middle of it. I can't get it to turn on or off?

    My iPhone's screen is black with a white search circle in the middle of it. I can't get it to turn on or off. What should I do?

    Try doing a hard reset - by holding the 'Power' button on the top and the 'Home' button simultaneously!

  • I have this problem as well. The screen is black . i can.t get it to respond.Power   home soft reset didnt work. Itunes could detect any sync apps. I used my home phone to call my iphone and on my home phone i can hear the calling tone.But my iphone didn'

    The screen is black . i can.t get it to  respond.Power + home soft reset didnt work. Itunes could detect any sync  apps. I used my home phone to call my iphone and on my home phone i can  hear the calling tone.But my iphone didn't ring/screen did not light  up. Its a iphone 4. Any ideas how to fix this?

    If the basics (restart, reset, restore from backup, restore as new) don't work, you'll need to bring the phone to Apple for evaluation

  • My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

    My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

    Kbkohn wrote:
    I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back. 
    Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged.  Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
    Have you done so?  If you have, all of the data is either in iCloud or iTunes on your computer.  Replace the device and restore the new iDevice with the backup of the old one.

  • My screen shut off but my iPhone is still on. What can I do?

    My screen shut off but my iPhone is still on. What can I do?????????

    Try a Restart by pressing the sleep/lock button until you see the slider.  Slide to power off.  Restart by pressing the sleep/lock button until you see the Apple logo.
    Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • IPhone 5 screen is black, when I connect to ITunes it says "to allow access please respond to your Iphone". Impossible with a black screen, does anyone know what the prompt is?

    IPhone 5 screen is black, when I connect to ITunes it says "to allow access please respond to your Iphone". Impossible with a black screen, does anyone know what the prompt is?

    Hey 11doski,
    Thanks for the question. After reviewing your post, it sounds like the display has a dark screen. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    iPhone: Hardware troubleshooting
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see

    My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see

    Instead of trying to restore through iTunes, use the Find My iPhone to your advantage.
    Either go to www.icloud.com and perform a remote wipe of the device via FMiP, or download the FMiP app to another iOS device and do it from there.
    A remote wipe will also restore the device back to factory settings.

  • IPhone 5 screen turns black after iOS 7.0.2 update

    hi there all! I just updated my iphone into iOS 7.0.2 last two night. It went perfectly yesterday and last night. but just this morning the time when I want to update app the screen turns black. but when I press home button siri is responding. anything is fine beside only the screen is remain black. I actually want to try restart it with press lock button and home button, but my lock button is broken. And I only using assesitive touch to lock it. but now the screen is black and can't respond.
    Have any Idea what should I do? thanks!

        I'm sorry to hear about the issues that you've recently ran into with your device. I'll do everything I can to ensure you have a working device.
    Do you have iTunes on your computer? Have you done a restore since the issue has been going on? http://support.apple.com/kb/HT1414
    YosefT_VZW
    Follow us on Twitter @VZWSupport

  • While restoring my iPod Touch second generation computer is turned off the screen goes black what do I do?

    While restoring my iPod Touch second generation computer is turned off the screen goes black what do I do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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