Iphone 4s screen locked
My iPhone 4s screen is locked in portrait mode, even though the screen lock is "off". I tried to reset the phone by holding the "off" and "home" keys similtaneously, but this did not work. The screen froze after installing WhatsApp. Any suggestions? Thank you!
There are instructions on this page for how to reset a device when it's disabled (or not disabled but you can't remember the passcode) : http://support.apple.com/kb/HT1212 - you should then be able to restore/resync your content to it.
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DPW5 wrote:
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This usually indicates a Hardware issue.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
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I've never seen this before. I don't believe there is a legitimate way to do that on the iPhone.
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Recently my iPhone screen has started locking without pressing the button. It is like it is stuck but the button isn't even pushed down. It does it so often that it is hard to use my phone because it keeps locking the screen and then trying to turn off the phone. It wasn't so bad at first and I used the accessibility feature to lock my screen in case something was wrong with button. However, my friend was looking at my phone and pressed the lock button which made it start going crazy again. I can't turn my phone off either because it will automatically turn back on because the button is going off. It is almost like there is a ghost pressing my lock button constantly. That is the best way to describe it. I'm not sure if I am under warranty or not, I got the phone from Sprint in the beginning of June.
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See: https://ssl.apple.com/support/iphone5-sleepwakebutton/
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Visit the Apple Store and request for a replacement. Cheers!
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