IPhone 4S Shutting Off

My iPhone 4S will freeze up and then turn off. It will turn itself back on after 15 minutes or so, or I can turn it on by holding the home and sleep/wake buttons down. What's wrong with my iPhone?

Restore iPhone with current iTunes on computer. If still problem after the Restore on computer, could be faulty battery, make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

Similar Messages

  • IPhone 4 shut off and won't turn on

    My iPhone just shut off today, and won't turn back on. I tried charging it up, but the batter charger doesn't even get warm, so it appears to NOT charge. I'll be trying to plug into iTunes next...but this does not look good for the phone.  Any suggestions or has anyone gone through something like this?

    Hold down sleep wake button and home button down for 18-20 sec to restart the phone.

  • HT201263 All of a sudden my Iphone 4 shut off amd will not restart. Ive tried everything from holding the buttons to plugging in the usb to a computer and opening my Itunes. I cant get it to turn on...Please anythoughts???

    All of a sudden my Iphone 4 shut off amd will not TURN ON AT ALL. Ive tried everything from holding the buttons to plugging in the usb to a computer and opening my Itunes. I cant get it to turn on...Please anythoughts???
    <E-mail Edited by Host>

    It was a very bad idea to post your email address where millions of people will see it. Expect your spam to increase exponentially, as well as the phishing attempts. It would probably be a good idea to change your password to a really strong one, and, as you have gmail, look into Google's two factor authentication.
    For your problem, see: What to do if your iPhone will not turn on

  • My iphone 4 shut off and will not turn back on

    My iphone randomly shut off will not turn back on. it isn't dead, but I even plugged it in for over an hour still nothing. I already tried the home   lock button and that doesn't work either

    Hi there,
    You may want to take a look at some of the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Griff W.

  • Iphone 4 shut off

    iphone 4 shut off and wont restart

    The Basic Troubleshooting Steps are:
    Restart..  Reset..  Restore from Backup..  Restore as New...
    Try a Reset of the Phone... You will Not Lose Any Data...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds...
    Release the Buttons...
    Turn the Phone On...

  • Why does my iPhone 4S shut off by itself?

    Since I downloaded the IOS 7, my iPhone 4S shuts off by itself...even while I'm on the phone.

    Restore it in iTunes.

  • Iphone 3g shuts off after the apple loading screen then cuts back on

    Iphone 3g shuts off after the apple loading screen then cuts back on by its self but when i connect it to a charger it works fine also my on/off button is unresponsive (i havent dropped it or wet it so im confused why its doing this)

    Welcome to the discussions,
    normally you could try to reset the phone by holding the sleep and home button until the Apple logo comes back. But since the sleep button is unresponsive, try to restore "as new iPhone", if necessary without using the backup afterwards, in case the backup contains corrupt data.
    Restoring: http://support.apple.com/kb/HT1414

  • My 3GS iPhone randomly shuts off

    My 3GS iPhone randomly shuts off or gives a low battery indicator even when the battery is not low. I tried going to the Apple store and they were not helpful saying to close out apps using the multi-task button. Even after doing that, my phone was continuing to shut down. First is was around 33%, then 54%, then 76%, then even at 97%. So I had the battery replaced with a brand-new battery.
    Now not only does the phone randomly shut down saying a low battery, but it is not recognizing the charge on the battery. I had the phone on for six hours unplugged and it remained at 100% charge. Then I went to make a phone call on it and after two minutes the phone completely shut off. It would not accept a charge. I had it charge overnight. I tried using different cords. I tried plugging it into a USB port on a computer, using the wall charger, and a car charger. The phone kept saying the battery was dead. Then miraculously then phone started to work a day and a half later, but only for one phone call. Then phone died again and has not accepted a charge for two days now. You would think after two days, the NEW battery would be charged.
    My phone is not under warranty. I do not have the funds to purchase a new iPhone at this time.I know there have been a lot of posts about this, but I have tried every concievable option out there and nothing is working. I'm frustrated. Is this an operating system error and can it be fixed? Or is the phone trashed? ARGH!!

    So Brad, just an update...
    My phone periodically works and then it doesn't. The battery percentage indictator still continues to remain at 100% charge though I know common sense would tell me that the battery percentage would be decreased if the phone sat unplugged and on all day long. When then phone does work, I try to restore it, but iTunes keeps saying that there must have been a connection failure and iTunes had to stop downloading. FYI- I have no connection issues with my Internet.
    Here is the weird thing...
    Sometimes the phone is still showing the dead battery page and asking me to charge the phone. So I'll plug in the phone, let it sit charging for 4 hours, 12 hours, even days at a time... and it will continue to have the battery dead screen asking me to charge the phone. So then I will unplug the phone and leave it alone. After approximately 48 hours, I'll go back to the phone and hit the Home button and miracuously the phone would turn on. It is as if the phone is confused and the battery life is being drained when it is plugged in, but then miracuously recharges itself while sitting unconnected to any cords or plugs.
    This makes no sense and I cannot explain it. I have waited to respond to your initial postings because I wanted to see if I could restore the phone. In addition, I wanted to confirm I was not crazy and that the phone is actually acting opposite what it should in reference to charging vs. non-charging.
    Any idea why the phone is acting backwards in regards to the battery life? Since my last post, I've only been able to actually turn on my phone 3 times, literally once a week and then it only lasts for about 12 hours before dying on me again.

  • My iPhone 5 shut off and won't turn back on

    My iPhone 5 shut off and won't turn back on

    Plug into a wall charger for about 10 mins and see if it comes back on.   You may have a dead battery.

  • My iPhone will shut off for no reason constantly

    for some reason recently my iphone will shut off and turn back on every 2 or 3 minutes. how can i get it to stop doing this?

    Try doing a restore.

  • IPhone 6 shutting off randomly

    My iPhone 6 shuts off randomly after using the camera or camera apps and during texts.  It also needs to be plugged in while it still has 28% battery left.  Anyone else? I restored and activated as new without any resolution to the problem.  I am being told it's probably "an underlying hardware problem."  Not thrilled.

    To rule out a software issue,  set it up as new device without using the latest backup, explained here:
    iOS: How to back up your data and set up your device as a new device
    If still problems after that, get it serviced:
    iPhone - Contact Support - Apple Support

  • Iphone 6 shutting off all the time

    I've had an original iphone and an iphone 4 that the genius bar helpers were always very easy to work with and always gave me the right of hand when i needed a replacement.
    This iphone 6 has been a nightmare, I've had it for less then one month and even after it being restored it kept SHUTTING OFF all the time!!!! I explained this to the rep.
    However as a misfortune, the day I had scheduled my appointment the phone fell from my computer desk and shattered
    Even with the 22 reported crashes I was still forced to pay $83 dollars to get a replacement refurbished phone!!!!
    I have apple care, att insurance, and none of that crap covered the phone that was obviously defective due to its cosmetics.
    this was absurd and I am very upset with apple and especially with the way the genius bar is now, inconsiderate with the public, not only do i get a piece of crap refurbish phone, this one is STILL SHUTTING OFF ALL THE TIME.
    Anyone else having their iphone 6 shutting off constantly???

    Update it to 8.1 and see if that helps. Otherwise Restore it as a new iPhone, not from your backup, and see if that helps. If it does you have an app that is misbehaving. You could also have a nanoSIM that needs to be replaced.

  • My iphone just shut off

    my iphone just shut off and i put it in charge it wont turn back on before it shut off the batery was 50%

    Connect the iphone to itunes. Does your computer recognize the iphone? If it's detected and seems ok, just let it sync, charge and do its thing, maybe overnight or something. if it doesn't turn on and/or isn't detected, take it to an apple store, there is something wrong with your phone (or if you don't live near one, just try calling apple and hope they know something). If it seems okay, and the same thing happens again, restore the iphone; and if it is still having problems, bring it into the apple store or call tech support.

  • Iphone has shut off randomly numerous times

    My iphone will shut off out of the blue for no reason.  I then have to reset the phone by holding power and home button until apple icon appears. Any way to stop this? Do i need to take it in and get a new phone?

    Plug it into a wall outlet for at least 30 minutes, then try resetting it, again: Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.
    If that doesn't work, make an appointment at any Apple store.

  • My iphone 4s shut off and wont turn back on. i was on it one minute, then i put it down for not even 5 minutes and it was off. i plugged it into a charger for 6 hours and it still hasnt came on. my lock button is broken, how can i turn it on?

    My iphone 4s shut off and wont turn back on. I was on it one minute, then put in down, and then it was shut off. I plugged it in as i slept and its been on the charger for 6 hours and it still hasnt come on. My lock btton is also broken, so how do i turn it back on?

    You might try posting in the iPhone forum. This is the iPad forum.

  • HT4528 my iphone 4 shut off and wont turn back on so i had to go to restore it and it wont reload or anything just stays on the loading screen and does nothing?

    my iphone 4 shut off and wont turn back on so i had to go to restore it and it wont reload or anything just stays on the loading screen and does nothing?

    Hi marissacav,
    Welcome to the Support Communities!
    The following article will provide some troubleshooting steps for this issue:
    iPhone, iPad or iPod touch: Not responding or does not turn on
    http://support.apple.com/kb/TS3281?viewlocale=en_US
    Cheers,
    - Judy

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