Iphone 4s stopped working - 1st no texts, then no calls, attempted reconfigure and nothing!

My iPhone 4s stopped working - It began not sending texts about a week ago (sporadically) then I had some calls not come through for a couple of days. I tried the soft re-start and nothing changed. I attempted to re-do the phone to day one through iTunes and it made it through the process up to the very last second and then said it was unable to complete. I brought it into Apple who said they had no idea and I was out of luck. Any ideas? I was supposed to trade it in for the iPhone 6 next week (back order) and to be honest I am no longer in love with Apple and If I can't trade it in for a new iPhone 6 I am ready to move to Samsung. Any ideas are appreciated before I give up on Apple .... (not my first issue with their phones and their tech help is no longer as helpful as they used to be)

Tom - Iphone 4s wrote:
My iPhone 4s stopped working - It began not sending texts about a week ago (sporadically) then I had some calls not come through for a couple of days. I tried the soft re-start and nothing changed. I attempted to re-do the phone to day one through iTunes and it made it through the process up to the very last second and then said it was unable to complete. I brought it into Apple who said they had no idea and I was out of luck. Any ideas? I was supposed to trade it in for the iPhone 6 next week (back order) and to be honest I am no longer in love with Apple and If I can't trade it in for a new iPhone 6 I am ready to move to Samsung. Any ideas are appreciated before I give up on Apple .... (not my first issue with their phones and their tech help is no longer as helpful as they used to be)
I'm sure they told you more than you're out of luck.
Please state in detail what the people at the Genius bar said.
Also I don't why you guys keeps saying I'm going to ditch Apple and go to an Android - we users here in this user to user technical forum don't care if you do.
there is no Apple here to read your post.

Similar Messages

I was updating i-tunes on my windows vista but it stopped working after that.Since then i have un-installed and re-installed it a dozen times but it shows the same error (Apple error:2

Hi
Recently I purchased Iphone 4-s and tried to connect it to my existing i-tunes but it didnt recognise the device. So I tried updating the I-tunes to see if it made a difference but it was no good.
Hence i followed the trouble shooting and uninstalled and re-installed i-tunes but it wont get installed properly now. Since then I have un-installed and re-installed the complete set of i-tune softwares a dozen times but it still gives me the same error- Apple Error: 2 and Windows Error :2 and report of being unable to install the Apple Application Support software. I have spent 2 1/2 hours talking to the Apple Technical Support Team regarding this but it still hasnt been resolved.( In addition, i have ensured the firewalls are disabled and also opened new user account (admin priviledges) to try and download it)
Now not only can i use my iphone but also my ipod is out of action in regards to music and downloads.
I would really really really appreciate anyone helping me in this matter as i am in dire straits now.
Thank you so much in advance
Regards

I also have this problem. I cannot open links from a discussion board I frequent nor can I open links from my email. Also after opening my email, I cannot go to any other sites except my home page. I can then go no where else.
When I close Firefox and try to reopen it, it does nothing! I have to bring up the Task Manager and end the Firefox process before I can get back in.
To the best of my knowledge, this problem started with the new update to Ver. 3.6.9. I am running Windows XP Media Center 2005

IPhone 4 stop working with ios 6.1

iPhone 4 stopped working with ios 6.1, visited apple first time, restored phone and worked, less than 24 hours later stopped working again, back to the store, I told iPhone is out of warranty and they'll replace for $150. iPhone worked fine with previous version, no problem at all. Asked to restore to the previous software version, told can't be done. Why should I pay for a damage caused by a software update. Tec claims that ios 6.1 will not work with my phone because it discovered some hardware malfunction, possible the home button. They can't repair. suggested to go to a third party. I'm a satisfied Apple product user for many years. What happened? Any welp out there?

Hey.. I have had this issue since yesterday afternoon.. Some people are saying to keep restoring again and again until it finally goes through.. I have done so like 10 times on my MAC and then I used my husband's PC and tried it 4 times.. No success.. I called apple support, but no help came from there at the end, and the only thing they were able to suggest to me is to sell me a new phone just like mine for a discounted price.. **** NO
Anyways after about 18h of search and stress I came across this link:
http://techglobex.blogspot.com/2012/06/downgrade-from-ios-6-beta-firmware-to.htm l
That will only make it possibe to go backward.. You will end up back with the IOS 5, but at least you will have a working phone and it will bring back all your contacts and everything else that you ever had backed up on icloud and on your computer. There might be descripencies with the Applications but again this is an issue easily solved, you can always download them back.
Two more things: One, you do not have to download the old version of the itunes, the newest version worked for me without any issues
When choosing to download the older IOS 5.1.1, you will need to figure out whether your carrier is GSM or CDMA but you can easily google this info online..
Well hope that will work for you like it did for me

My iPhone 5 stopped working with my 2015 Subaru Outback after the iOS 8.1.3 update

My iPhone 5 stopped working with the USB connector on my 2015 Subaru Outback. The phone will still charge, but the message is something like "this iPhone will not work with this accessory". Is there a fix being made? I saw others post with issues with the latest update. It worked fine with the prior iOS version 8.1.2

Hello bballfan85,
It sounds like your getting an error message that the iPhone isn't going to work with your Subaru all of a sudden over USB. I would use these troubleshooting steps from this article, named:
If you need help with iPhone, iPad, or iPod touch accessories
Update your software
Install the latest version of iOS. You can see which version is on your iPhone by going to the About screen.Disconnect and inspect the accessory, then restart your device
Disconnect the accessory and turn it off, if possible.
Inspect the connection between the accessory and device and make sure that no debris or other damage is present.
Restart your iOS device by turning it off, then back on. When the Home screen appears, reconnect the accessory.
Try a different device
Make sure the issue is with the accessory, if possible. Always use an identical or similar, compatible device with the accessory you're troubleshooting.
If there's static coming from the left audio channel when you use headphones, try connecting the headphones to a similar device.
If the device isn't syncing when connected to the dock, connect it directly to the computer using the Apple 30-pin to USB Cable or try another USB port.
If you're using Lightning to 30-pin Adapter in a connection chain, try using the same adapter on a similar or identical device.
Restore iPhone, iPad, or iPod touch
Restore your iOS device. You should rarely need to use this step with an accessory issue. If the issue only affects a third-party accessory, contact the manufacturer before restoring the device.
These steps will help you troubleshoot the iPhone side of the equation.
Thank you for using Apple Support Communities.
All the best,
Sterling

My iPhone just stopped working; it does not start up

My iphone just stopped working; it does not start up!

Try resetting it:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

My iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work, my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work

my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work, my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work

Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My iphone 5 stopped working, it won't turn on, and i tried charge it yesterday and today

My iphone 5 stopped working it won't turn on, and i tried charge it yesterday and today

Hey raphaccarvalho
If your iPhone is not powering on, then check out the article below to see if you can get it to power back on. You will want to start at step 3 to try and reset it by holding the Sleep/Wake button and Home button for about 10 seconds and see if the Apple Logo comes up.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Regards,
-Norm G.

TS3276 Accessing Gmail suddenly stopped working on both my Powerbook pro running latest OS and Mail versions and on my iPhone. I can access via the web. I get the error that my password or username is incorrect. I reset my password in Gmail and confirmed

Accessing Gmail suddenly stopped working on both my Powerbook pro running latest OS and Mail versions and on my iPhone. I can access via the web. I get the error that my password or username is incorrect. I reset my password in Gmail and confirmed it works on gmail, I then changed it on my Iphone and Mac Mail. It still does not work. I deleted the gamil account on mail on my mac and reinstalled it and it still will not work

I too started having my password rejected in MAIL.app for imap.mail.me.com for my icloud email address. Can login to icloud with web browser fine. This has been happening off and on for several days.....if I wait 2-3 hours it will suddenly start working again, but then problem re-asserts itself ;-)

My iphone 4 stopped working and want turn on

my iphone 4 stopped working and want turn on

If it is still charging using the adapter, let it charge for about 15min, then connect in recovery mode, explained in this article:
iOS: Unable to update or restore

My iphone 4s stopped working and the flash light is on. I can not open or close the phone. The only thing working is the light. What is going on?

My iphone 4s stopped working and the flash light is on. I can not open or close the phone. What is going on?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?

HT1369 my iphone suddenly stop working

why my iphone 4 stop working

Hello Shafia,
What do you mean by iphone 4 stop working ?
Is your iPhone screen completely blank (Black screen)?
Or you can see your iPhone Home screen but, you are not able to do anything ?
Try with a Hard Reset and see if it works.
First Make sure the Battery of your iPhone is Charged and then press and Hold the On/Off switch (On top left hand side of your iPhone) and the Home Button (Button at the bottom of your iPhone screen). Hold both the keys simultaneously for atleast 10 to 15 seconds and you should see an Apple Logo coming up on your screen, once you see the Apple logo you can then release oth On/Off switch and Home button and wait for your iPhone's Home screen.
See if this works or please let us know more what issue you are facing and since when and also let us know that have you made any changes since the problem occured.

The "D" on my iphone keypad stopped working. Should i return it to an Apple store?

The "D" on my iphone keypad stopped working. Should i return it to an Apple store?

No. Follow the troubleshooting steps that are in the manual...restart, reset then restore if necessary.

Regesitered for $200 trade in. Recieved defective IPhone 6. While waiting for a new one top button on my IPhone 4s stops working. Am I out of luck for the $200?

I recently order a new IPhone 6, I also signed up for the $200 trade in on my old IPhone 4s (which was working fine when I order my new phone). I then received my new IPhone 6 (old phone still working fine), while trying to set up the new phone with Verizon call center. I was trying to talk on speaker phone and the call center was unable to hear me. It was determined that my speaker phone was not working and that Verizon was going to send me a new phone. It was a little disappointing not being able to use my new phone and having to order a new phone paying for it (which I understand will be refunded once I send back my defective IPhone 6) also having to wait another month for my phone to come it was kind of annoying, which I am still waiting on. I still didn't ask for anything special I was just happy that Verizon was going to send me another phone. About a week later/ last Wednesday I noticed that my top button on my old IPhone 4s stopped working. I am wondering if since I was sent a defective phone and my old phone was still in perfect shape when the defective phone was received will I get $200? Or am I just out of luck?
Thank you

I can understand your concern, cameron.ray!
To find out if you will be eligible for a refund or a partial refund, reach out to our trade in team at the "Contact Us" button on the trade in site. http://vz.to/1od7izU
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

My iPhone has stopped working all I have is a screen with the apple logo on it

My iPhone has stopped working. All I have is a black screen with the apple logo displayed. The phone does not respond when I press the buttons and switches,

Any thing happen if you try to connect to iTunes?
One thought - do not charge it and let the current charge fade out - then when you charge it back from scratch it should reboot into some working mode
Another - if you do not want to wait - bring it to a store

My iPhone suddenly stopped working

hello!
my iPhone suddenly stopped working and its says that the owner tried to use "find my iPhone" and I'm the owner and i didn't!
so its asked me to put the password but i forget it and i forget my answer to the security questions as well,
so what can i do with it?
thank you

Reset you phone: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), then release. You won't lose any data doing this. No one can know if you will have a recurring problem with this or not. If you do, post again and we'll try to help you.

Iphone 4s stopped working - 1st no texts, then no calls, attempted reconfigure and nothing!

Similar Messages

Maybe you are looking for