Iphone 4s stuck during OS upgrade 1/2 way along the line under the Apple LOGO. what can i do to unstick it.
during an upgrade to the latest OS version on our IPHONE 4S, it stopped updating about 1/2 way along the line under the APPLE LOGO. what can I do to complete, or restart the update?
Hi ..
Depends on whether you're doing this wirelessley or using iTunes > Update your iPhone, iPad, or iPod touch
iOS: Unable to update or restore
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My ipod touch get restart by itself and just get stuck with the apple logo, What can i do?
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Try connecting it to your iTunes library in recovery mode using the instructions in this Apple support document.
http://support.apple.com/kb/ht1808
Otherwise, try connecting in DFU mode.
http://www.iclarified.com/entry/index.php?enid=1034
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If it isn't recognized in iTunes see: http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac).
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Hey adinat,
Welcome to Apple Support Communities! I would go through the steps in the iPhone troubleshooting assistant and see if that resolves the issue you're experiencing on your iPhone 5:
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http://www.apple.com/support/iphone/assistant/phone/
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hello, i tried to update the to the ios 7.04 and the iphone just stuck and he is not turning on anymore and my computer didnt recugnize him, what should i do?
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iPhone 4 crashed during ios update (5.0.1) and won't restore. anyone know how i can get my iPhone working again?
Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. See http://support.apple.com/kb/HT1808 for details.
Then you can restore your phone: http://support.apple.com/kb/HT1414 -
Irecently upgraded my Iphone 3GS from 4.1 to 6.0 using Itunes. Now its showing me message that the phone cannot be activated. What can i do ? The phone was Jail Br
iPhones can be unlocked in the U.S. as well and in a number of countries - by the carrier the iPhone was sold as carrier locked with, which doesn't require an Apple store and has nothing whatsoever to do with hacking an iPhone.
Hacking an iPhone is against the iOS license agreement, which you have violated.
If you think upgrading an iPhone isn't easy, I feel sorry for you. Upgrading an iPhone that hasn't been hacked to be unlocked or for any other reason is easy, but hacking as you have done can and does cause problems - you have severely altered the operating system making the iPhone as insecure as that swiss cheese for security garbage that is Windows and Android just for starters.
Dropping back in the market to Nokia and Microslop?
Wrong, and too funny, but thanks for my laugh for the day. -
TS3694 my iphone is stuck at apple logo , what should i do ?
my iphone is stuck at apple logo , what should i do ?
Hello Usmanoo7,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
You may need to perform a recovery-mode restore if the device displays the Apple logo with no progress bar or a stopped progress bar for over ten minutes.
Best of luck,
Mario -
i upgraded to yosemite last week, now my computer wont start. it stops at white screen with apple logo. what do i do?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
i reset my ipod and now its stuck on the apple logo what do i do to fix it? reset my ipod and now its stuck on the apple logo what do i do to fix it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i am trying to upgrade to yosemite (for imac) from version 10.6.8 but even though i have 70gb available on my hard drive it wont let me upgrade because it says i dont have enough memory!! what can i do??
Install more RAM in the computer; the Mac needs to have at least 2GB of RAM and should have 4GB or more first.
(125734) -
I had a MobileMe account before... after upgrading to iOS 5, should I keep my account info under iCloud (settings) AND under mail, contacts and calendars (in Settings as well) or only keep the info under the new iCloud setting section?
That's not the correct port. It should be 993 for incoming.
If you signed into iCloud from the System Preferences, it should automatically create the iCloud account for you in Mail. Sounds like it is an account you already had set up for MMe in Mail.
Open Mail preferences, open the Accounts tab, disable that account in the advanced pane.
Open Sys Prefs, open the iCloud tab, and sign out of iCloud. Then sign back in and see if a new iCloud account is automatically created. -
After the last update is no longer contact to the internet or to whatsapp? What can I do with my iphone 5?
No internet access when connected to an available wi-fi network and the same when connected to your carrier's cellular network, or when connected to your carrier's cellular network only?
Any error message provided?
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