Iphone 4S stuck in DFU mode after software update

I tried to update my iPhone 4S but for some reason it failed and went into DFU mode. When I tried to restore the device from iTunes an error code (9) pops up. After several failed attempts I gave up and decided to visit an Apple store. To my disappointment, the restoration failed and because the device was out of warranty (bought in Oct 2011) I was offered a like for like handset for £149. But I declined, I couldn't grasp the fact that my phone stopped working due to a software update and I had to pay for another one. I was also told by the Apple rep that due to the age of some devices, they were not able to handle software updates! That really upset me because if I had known that, I would not have even bothered with updating my phone. Besides, I've had this phone for just under 3 years I didn't think it was that old to not be able to survive a software update.
Apologies for the rant.. but is there anyone who has/had same experience and is there no way to restore the device?

Try the steps:
How to perform a recovery-mode restore
If your iPhone, iPad, or iPod touch is already showing the "Connect to iTunes" screen, please go to step 5.
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.
More info here: http://support.apple.com/kb/HT1808

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