IPhone 4S stuck in recovery mode even after restore
Yesterday my sister told me she had a problem with her iPhone.
She was on 5.1.0 and updated OTA to 5.1.1. When the update was done, her iPhone rebooted and displayed the 'connect to iTunes' screen. She gives it to me, I do what I can and after several restores the only thing that shows up after a restore is the 'connect to iTunes' screen. In iTunes, it says it's in recovery mode and needs restoring....again.
iPhone 4s 16Gb Uncontracted white non-JB
any solutions?
This is Apple's troubleshooting for restore loop issues (from http://support.apple.com/kb/TS3694):
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
You may want to disable any security software you may be running on your computer and try to restore it again. If that doesn't work, try USB troubleshooting steps (also from http://support.apple.com/kb/TS3694):
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
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2013-03-06 20:12:44.859 [3844:f08]: restore library built Dec 21 2012 at 16:17:03
2013-03-06 20:12:44.859 [3844:f08]: iTunes: iTunes 11.0.2.25
2013-03-06 20:12:44.859 [3844:f08]: iTunes: Software payload version: 8C148
2013-03-06 20:12:55.109 [3844:b50]: iTunes: Specifying UOI boot image
2013-03-06 20:12:55.109 [3844:b50]: token 'CPF懨∂03' has unexpected format
2013-03-06 20:12:55.109 [3844:b50]: device software does not support nonce generation
2013-03-06 20:12:55.109 [3844:b50]: requested restore behavior: Erase
2013-03-06 20:12:55.109 [3844:b50]: requested variant: Erase
2013-03-06 20:12:55.109 [3844:b50]: *** UUID 69DA094B-E49D-E140-8C43-4F0C412D66A3 ***
2013-03-06 20:12:55.109 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False
2013-03-06 20:12:55.109 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreLogo" Digest = "<CFData 0882EE50 [01728078]>{length = 20, capacity = 20, bytes = 0xabd0395ddb52e605484fddd48326ef965c2cb8ed}"
2013-03-06 20:12:55.109 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreDeviceTree" Digest = "<CFData 08884638 [01728078]>{length = 20, capacity = 20, bytes = 0xb8d7048b4444765c826918507caf22dd7ffebe69}"
2013-03-06 20:12:55.109 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreKernelCache" Digest = "<CFData 087E81F0 [01728078]>{length = 20, capacity = 20, bytes = 0x14a39375fccb975821a0df6615d2cfe1775012f0}"
2013-03-06 20:12:55.109 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreRamDisk" Digest = "<CFData 08825820 [01728078]>{length = 20, capacity = 20, bytes = 0xf3cc910ec2728d5ecb57b607762c1701801d2ae4}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "KernelCache" Digest = "<CFData 087DD3C0 [01728078]>{length = 20, capacity = 20, bytes = 0x14a39375fccb975821a0df6615d2cfe1775012f0}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow1" Digest = "<CFData 08808C48 [01728078]>{length = 20, capacity = 20, bytes = 0x2f0bfc29f1f3f4376647d38acad9e42231be71bf}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow0" Digest = "<CFData 0881E2A0 [01728078]>{length = 20, capacity = 20, bytes = 0x96bb15703c76d8cfe86ff8df960132e3e6f69eba}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBoot" Digest = "<CFData 087FE1B0 [01728078]>{length = 20, capacity = 20, bytes = 0x529f0ddfc88a594151f2a84d81a7fb557e850173}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "DeviceTree" Digest = "<CFData 08847CF0 [01728078]>{length = 20, capacity = 20, bytes = 0xb8d7048b4444765c826918507caf22dd7ffebe69}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging1" Digest = "<CFData 0885A230 [01728078]>{length = 20, capacity = 20, bytes = 0xae31510e86c960480798f75063628ea81be398e9}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging" Digest = "<CFData 088568D8 [01728078]>{length = 20, capacity = 20, bytes = 0xd5a78da5ae000c7d8c4b8ca28d9cf426f9700062}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "AppleLogo" Digest = "<CFData 087F89B0 [01728078]>{length = 20, capacity = 20, bytes = 0xabd0395ddb52e605484fddd48326ef965c2cb8ed}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryPlugin" Digest = "<CFData 087DEB50 [01728078]>{length = 20, capacity = 20, bytes = 0x512d627e6b25795bfffa6958acf5bcd804fbf611}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryFull" Digest = "<CFData 0880F1C8 [01728078]>{length = 20, capacity = 20, bytes = 0xfcd60d184eff7fbb2cae9ee41b6751c445b3ab68}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging0" Digest = "<CFData 0881C058 [01728078]>{length = 20, capacity = 20, bytes = 0x5d9addf5eb137d24563bf8ed50a519940ba27ef2}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RecoveryMode" Digest = "<CFData 08884898 [01728078]>{length = 20, capacity = 20, bytes = 0x9a4600b1550b83712ed1260d9c4c22834fd2ea77}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID <CFData 087FDF50 [01728078]>{length = 20, capacity = 20, bytes = 0xef5a50aa8e88624610082d688fc062febf3bfa35}
2013-03-06 20:12:55.125 [3844:b50]: amai: AMAuthInstallRequestSendSync: SSO function returned NULL, SSO disabled.
2013-03-06 20:12:55.562 [3844:b50]: amai: tss_submit_job: HttpQueryInfo returned 200
2013-03-06 20:12:55.968 [3844:b50]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.1.0)
2013-03-06 20:12:56.875 [3844:b50]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "KernelCache" has been previously personalized; skipping it
2013-03-06 20:12:56.890 [3844:b50]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "DeviceTree" has been previously personalized; skipping it
2013-03-06 20:12:56.890 [3844:b50]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "AppleLogo" has been previously personalized; skipping it
2013-03-06 20:12:57.125 [3844:508]: token 'CPF懨∂03' has unexpected format
2013-03-06 20:12:57.125 [3844:508]: device software does not support nonce generation
2013-03-06 20:12:57.125 [3844:508]: unable to open device_map.txt: No such file or directory
2013-03-06 20:12:57.125 [3844:508]: token 'CPF懨∂03' has unexpected format
2013-03-06 20:12:57.125 [3844:508]: device software does not support nonce generation
2013-03-06 20:12:57.125 [3844:508]: WinDFU::OpenDFUDevice: path: \\?\USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#1d3afa0
2013-03-06 20:12:57.125 [3844:508]: WinDFU::OpenDeviceByPath: \\?\USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#1d3afa0
2013-03-06 20:12:57.125 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 2
2013-03-06 20:12:57.125 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 4
2013-03-06 20:12:57.125 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 6
2013-03-06 20:12:57.125 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 8
2013-03-06 20:12:57.140 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 10
2013-03-06 20:12:57.140 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 12
2013-03-06 20:12:57.140 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 14
2013-03-06 20:12:57.140 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 16
2013-03-06 20:12:57.140 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 18
2013-03-06 20:12:57.156 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 20
2013-03-06 20:12:57.156 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 22
2013-03-06 20:12:57.156 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 24
2013-03-06 20:12:57.156 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 26
2013-03-06 20:12:57.156 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 28
2013-03-06 20:12:57.156 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 30
2013-03-06 20:12:57.171 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 32
2013-03-06 20:12:57.171 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 34
2013-03-06 20:12:57.171 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 36
2013-03-06 20:12:57.171 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 38
2013-03-06 20:12:57.171 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 40
2013-03-06 20:12:57.187 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 42
2013-03-06 20:12:57.187 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 44
2013-03-06 20:12:57.187 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 46
2013-03-06 20:12:57.187 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 48
2013-03-06 20:12:57.187 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 50
2013-03-06 20:12:57.203 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 52
2013-03-06 20:12:57.203 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 54
2013-03-06 20:12:57.203 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 56
2013-03-06 20:12:57.203 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 58
2013-03-06 20:12:57.203 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 61
2013-03-06 20:12:57.203 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 63
2013-03-06 20:12:57.218 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 65
2013-03-06 20:12:57.218 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 67
2013-03-06 20:12:57.218 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 69
2013-03-06 20:12:57.218 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 71
2013-03-06 20:12:57.234 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 73
2013-03-06 20:12:57.234 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 75
2013-03-06 20:12:57.234 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 77
2013-03-06 20:12:57.234 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 79
2013-03-06 20:12:57.234 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 81
2013-03-06 20:12:57.250 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 83
2013-03-06 20:12:57.250 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 85
2013-03-06 20:12:57.250 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 87
2013-03-06 20:12:57.250 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 89
2013-03-06 20:12:57.250 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 91
2013-03-06 20:12:57.265 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 93
2013-03-06 20:12:57.265 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 95
2013-03-06 20:12:57.265 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 97
2013-03-06 20:12:57.265 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 99
2013-03-06 20:12:57.265 [3844:508]: WinDFU::UploadData: EOF, cbRead: 359
2013-03-06 20:12:57.265 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 100
2013-03-06 20:12:57.265 [3844:508]: WinDFU::UploadData: ZLP
2013-03-06 20:12:57.281 [3844:508]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 6
2013-03-06 20:12:57.281 [3844:508]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST_SYNC
2013-03-06 20:12:57.281 [3844:508]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7
2013-03-06 20:12:57.281 [3844:508]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST, PollTimeout: 3000
2013-03-06 20:13:00.281 [3844:508]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 8
2013-03-06 20:13:00.281 [3844:508]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST_WAIT_RESET
2013-03-06 20:13:00.281 [3844:508]: WinDFU::ResetDevice: resetting...
2013-03-06 20:13:20.296 [3844:508]: WinDFU::FinalizeDfuUpdate: success
2013-03-06 20:13:20.296 [3844:508]: <DFU Device 03FDFC10>: DFU succeeded
2013-03-06 20:13:21.437 [3844:df0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#1d3afa0
2013-03-06 20:13:21.437 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97
2013-03-06 20:13:21.468 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:21.484 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:21.500 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again
2013-03-06 20:13:21.500 [3844:df0]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97, inst: 0x677c218
2013-03-06 20:13:21.500 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7
2013-03-06 20:13:21.531 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:21.546 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:21.546 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList, device already connected, new interface
2013-03-06 20:13:21.546 [3844:df0]: AppleDevice::SetDeviceID: AMD_INTERFACE_IBOOT \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7, inst: 0x677c218
2013-03-06 20:13:21.546 [3844:df0]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7, inst: 0x677c218
2013-03-06 20:13:21.546 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0402fb78, notify: 2, connected: 1
2013-03-06 20:13:21.546 [3844:df0]: AppleDevice::NotifyDisconnect: DFU \\?\USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#1d3afa0, inst: 0x402fb78
2013-03-06 20:13:21.546 [3844:df0]: _AMDFUModeDeviceFinalize: 03FDFC10
2013-03-06 20:13:21.546 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0677c218, notify: 1, connected: 0
2013-03-06 20:13:21.546 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0874bc90, notify: 2, connected: 0
2013-03-06 20:13:21.546 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0679f920, notify: 2, connected: 0
2013-03-06 20:13:21.546 [3844:df0]: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 2
2013-03-06 20:13:21.546 [3844:df0]: AppleDevice::NotifyConnect: IBOOT, IBOOT \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7, inst: 0x677c218
2013-03-06 20:13:21.546 [3844:df0]: IBOOT, DFU \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97, inst: 0x677c218
2013-03-06 20:13:21.546 [3844:f08]: device software does not support nonce generation
2013-03-06 20:13:21.546 [3844:f08]: device software does not support nonce generation
2013-03-06 20:13:21.546 [3844:f08]: iTunes: SCEP 4
2013-03-06 20:13:21.703 [3844:4fc]: iBoot build-version = iBoot-931.71.16
2013-03-06 20:13:21.703 [3844:4fc]: iBoot build-style = RELEASE
2013-03-06 20:13:21.703 [3844:4fc]: <Recovery Mode Device 04031498>: operation 44 progress -1
2013-03-06 20:13:21.703 [3844:4fc]: requested restore behavior: Erase
2013-03-06 20:13:21.703 [3844:4fc]: requested variant: Erase
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreLogo" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreDeviceTree" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreKernelCache" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreRamDisk" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBEC" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBSS" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "KernelCache" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryLow1" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryLow0" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "LLB" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBoot" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "DeviceTree" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging1" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "AppleLogo" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryPlugin" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryFull" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging0" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RecoveryMode" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
2013-03-06 20:13:21.718 [3844:4fc]: unable to open device_map.txt: No such file or directory
2013-03-06 20:13:21.718 [3844:4fc]: found device map entry for 0x00008720 0x00000000. boardConfig=n72ap platform=s5l8720x
2013-03-06 20:13:21.718 [3844:4fc]: _AMRestoreCreateCFDataWithContentsOfFile: CreateFileA failed: 2
2013-03-06 20:13:21.718 [3844:4fc]: unable to create data from file: 17
2013-03-06 20:13:21.718 [3844:4fc]: device_map.plist file not found
2013-03-06 20:13:21.718 [3844:4fc]: AMDeviceIoControl: GetOverlappedResult failed
2013-03-06 20:13:21.718 [3844:4fc]: AMDeviceIoControl: pipe stall
2013-03-06 20:13:21.718 [3844:4fc]: USBControlTransfer: error 31, usbd status c0000004
2013-03-06 20:13:21.718 [3844:4fc]: command device request for 'getenv radio-error' failed: 2008
2013-03-06 20:13:21.718 [3844:4fc]: radio-error not set
2013-03-06 20:13:21.718 [3844:4fc]: unable to open device_map.txt: No such file or directory
2013-03-06 20:13:21.718 [3844:4fc]: <Recovery Mode Device 04031498>: production fused device
2013-03-06 20:13:21.734 [3844:4fc]: interface has 1 endpoints, file pipe = 1
2013-03-06 20:13:21.734 [3844:4fc]: <Recovery Mode Device 04031498>: operation 4 progress -1
2013-03-06 20:13:21.812 [3844:4fc]: <Recovery Mode Device 04031498>: operation 42 progress -1
2013-03-06 20:13:21.828 [3844:4fc]: AMDeviceIoControl: GetOverlappedResult failed
2013-03-06 20:13:21.828 [3844:4fc]: AMDeviceIoControl: pipe stall
2013-03-06 20:13:21.828 [3844:4fc]: USBControlTransfer: error 31, usbd status c0000004
2013-03-06 20:13:21.828 [3844:4fc]: command device request for 'setpicture 0' failed: 2008
2013-03-06 20:13:21.828 [3844:4fc]: AMRAuthInstallDeletePersonalizedBundle
2013-03-06 20:13:21.875 [3844:4fc]: <Recovery Mode Device 04031498>: Recovery mode failed (result = 21)
2013-03-06 20:13:22.062 [3844:f08]: iTunes: Restore error 21
2013-03-06 20:13:22.156 [3844:df0]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7
2013-03-06 20:13:22.156 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7
2013-03-06 20:13:22.171 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:22.187 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:22.203 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList, device already connected, new interface
2013-03-06 20:13:22.203 [3844:df0]: AppleDevice::SetDeviceID: AMD_INTERFACE_IBOOT \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7, inst: 0x677c218
2013-03-06 20:13:22.203 [3844:df0]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7, inst: 0x677c218
2013-03-06 20:13:22.203 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0402fb78, notify: 0, connected: 0
2013-03-06 20:13:22.203 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0677c218, notify: 1, connected: 1
2013-03-06 20:13:22.203 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0874bc90, notify: 2, connected: 0
2013-03-06 20:13:22.203 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0679f920, notify: 2, connected: 0
2013-03-06 20:13:22.203 [3844:df0]: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 3
2013-03-06 20:13:22.203 [3844:df0]: AppleDevice::NotifyConnect: Interfaces total != arrived, no notification
2013-03-06 20:13:22.250 [3844:df0]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97
2013-03-06 20:13:22.250 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97
2013-03-06 20:13:22.281 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:22.296 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:22.296 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList, device already connected, new interface
2013-03-06 20:13:22.296 [3844:df0]: AppleDevice::SetDeviceID: AMD_INTERFACE_DFU \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97, inst: 0x677c218
2013-03-06 20:13:22.296 [3844:df0]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97, inst: 0x677c218
2013-03-06 20:13:22.296 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0402fb78, notify: 0, connected: 0
2013-03-06 20:13:22.296 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0677c218, notify: 1, connected: 1
2013-03-06 20:13:22.296 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0874bc90, notify: 2, connected: 0
2013-03-06 20:13:22.296 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0679f920, notify: 2, connected: 0
2013-03-06 20:13:22.296 [3844:df0]: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 4
2013-03-06 20:13:22.296 [3844:df0]: AppleDevice::NotifyConnect: Interfaces total != arrived, no notificationTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ive changed the DNS server on my pc, tried R,ec boot Tiny umbrella , had to use Total saver to recover my photos etc , but no idea how to change my iphone from a paperwight back into a phone, it just keeps saying the apple update server is unavailable.
Its a normal phone nothing done to it , was just updating the software when it went into recovery mode.
Ive pressed start and home buttons togerther , switched the phone off and on , switched the pc of and on and made sure i have the most recent version of itunes.
What next any ideas, thanks?Hi there...
Actually I was stuck with this situation yesterday. Here is what I did to overcome this issue: I hope it helps.
To start with, here are few things to you should make sure of:
1- You have the latest version of iTunes. You may try to uninstall and reinstall iTunes.
2-Restart your Windows.
If still no luck, try editing the Hosts file, here is how;
1- click on RUN then copy and paste the following:
notepad c:\windows\system32\drivers\etc\hosts
2- look for gs.apple.com
3- if there are numbers infront of it just delete them or just type # before the numbers.
4- Save the file and try restoring again.
Note: you should have administror access to edit the Hostes file.
put your iphone in DFU mode before restoring.
I hope this helps. It did for me -
IPhone 4s stuck in Recovery Mode. CANNOT Restore. Help!
I need help getting my iPhone out of recovery mode. All that the screen shows is a black background, the white charger, and an arrow pointing at the iTunes icon. When I plugged the charging cable into my computer to recharge my phone's battery -- it had gotten below 10% before the screen changed to this -- iTunes tells me that I need to restore my iPhone.
Here's the problem. Although my back up is pretty much up to date -- I backed up yesterday -- this afternoon, I was at a sports event my company held, with more than 300 participants, all children. I took more than 100 (possibly 200) photos of the children at the request of the company president, to use on the company's web site and social media accounts (I am the company's webmaster). My phone battery died (the Apple logo came up, and then the screen went blank) as the last of the award winners was on the podium (it happened to be my son, so a friend snapped his photo). When I got into the car, I plugged the phone in, and all I got was the low battery icon. When I got home and plugged the phone into the AC base, the charger/iTunes graphics came up. I thought it odd that iTunes was being requested, so I took the phone and the cable and plugged into my laptop... where I was informed of the need to restore the phone.
I CANNOT restore. I CANNOT lose those photos. I already showed them to my boss (my NEW boss... I only got hired last week!) and she was very excited about how great they'll look online. The site is sorely lacking in photos of our children's events. I cannot restore because it will go back to what I had yesterday... and I need these photos!
How can I NOT restore? Please don't suggest my purchasing some software package. The reason I got this job is because I don't have any income and I can't afford $70 software or the time. If the phone must be restored, then I most definitely will need help in attempting to recover the lost data (the photos!). Please, please help... I just spent the last four hours taking these photos and I cannot afford to lose them! Regardless of what it says here under Product, I hae an iPhone 4s and it is running the most up to date iOS, whatever number that is at this point in time. Thank you in advance for your help!It is unfortuante that this happened. However, the iPhone will have to be restored. There is no option other than maybe some third party software, if there was another option, you would know already.
You could restore it and see if you had iCloud photostream on. It stores photos you take for up to thirty days. If it was enabled, restore your device and turn it on in settings -> icloud and those photos will show up no problem.
If you did not, it is a possibility that something like dropbox was performing backups of those photos.
I am really sorry this happened to you with the new job and everything, but a restore is unfortunately required as your iPhone has already lost this data anyway.
http://support.apple.com/kb/HT4486 -
I-touch will not come out of recovery mode, even after restore attempts
iTouch became unresponsive after charging. The screen dispalyed icons indicating it should be connected to iTunes.
iTunes said that it was in recovery mode and needed to be restored.
Multiple attempts at restore have been unsuccessful. After each restore "completes", the ipod reappers in iTunes saying that it is in recovery and must be restored.
ITouch buttons will only shut it down by holding down the top black button. Power down never appears on screen, home button is unresponsive.
iTouch is only 6 months old.
Thanks so much for any ideas!Did you check your security software settings, to allow iTunes to contact Apple during the process?
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
copied from http://support.apple.com/kb/TS3694 -
IPhone 3GS stuck in recovery mode unable to restore
Hello,
My iPhone 3GS was running low in battery and then it went off on its own. Plugged into car charger, usually I would see the charging sign but curiously not this time. Unable to turn on the phone, it's all black. Got home and plug into the computer and it said that it's in recovery mode and it needed to be restored. Attempted to restore but kept on getting unable to restore due to error (21). Did a quick search and have done the followings; (updated all softwares, turned off computer, check USB wire, turned off firewall, created new user, used a different computer....) still unable to restore. screen would turn to white blank screen. Called Apple Support and they had me tried everything again and still nothing. Please help...took it to Apple Store and they gave me a new one..
-
Iphone is stuck in recovery mode and cannot restore after trying to update to iOS6 - not jailbroken
I have an iphone4s, and the question basically says it all - after trying to update to ios6, the udgrade downloaded to my computer and started loading onto my phone. However it sudeenly just stopped an turned into the balck screen asking to plug into itunes. When I do this, it says I have to restore the phone, but when I try to restore, it says there is an error (3014).
I have tried:
- pressing the home and top buttons unti the apple appears
- Checked all security software and the ports aren't blocked
- Have tried pressing option+restore to choose ios6 and ios5.1.1 - neither has worked
- Its been like this for about a day and a half now, and I have probably tried to restore it at least 50 times to no avail, always with the same error code.
What can I do??
Is this something to do with how busy the appl servers are? And when should I expect to be able to use my phone again?Yeah same exact problem as me. EXACTLY. In a way I'm glad more than just me are having the problem so I know it's probably not on my end and on the apple side....I HOPE that is what it is.
MAN, a whole day and a half???? Crap I need my phone to work....
I really think it's the apple servers because it errors 3014 right when iTunes says "verifying phone....." something.... It goes away so fast I can't read the rest, but I think that is the step where it verifies phone to the apple servers, which are overloaded, I assume.
It's gotta be that. How many other people are having this same exact issue? -
IPhone 4S stuck in recovery mode won't restore
I have an iPhone 4S that something happened to when we had a power surge (even thought it was on a power strip).
It is stuck in the loop where the apple is on the screen and then off - repeat.
Fully charged.
I have plugged it into iTunes and attempted to restore. It does it's thing for 50 minutes or so and then I get an error.
I have tried this on two different computers. The latest error is 2001. It gets to the "waiting for iphone" and then the phone shuts off and looses connection to itunes.
I have even switched USB ports and wires.
Any other ideas?
Thanks.I think DFU mode should fix your iPhone... I dont think this is a port issue though... I would recommend you read this [Fixed]iPhone stuck at Apple Logo maybe one of the steps there can help you along.
Method 1# Jump Start
Connect your iPhone to your switched of computer and start your computer, your phone should start along and if everything goes as well the phone should boot up properly.
Its from the same link... try this, if it works -
After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.
Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808
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