IPhone 4s texting problems - not alerting

No other problems with the 4s except texting issue! My phone is not alerting me (Dinging) when someone sends me a text message. Sometimes it does and sometimes it does not, but 99% of teh time it does not. It started a week or two before the iO6 was released. I thought the iO6 would fix the issue but it did not. If the phone goes to “sleep” on its own while I have the message window open the phone will definitely NOT “ding”. The only way I can make it “ding” every time is to double tap the home button and close the message program from running in the background.   If I push the home button and manually put the phone to sleep with it running in the background, it will not ding. It will only ding everytime if the phone is awake.
I called Verizon and they don’t know what the problem is and since the phone is less than a year old they sent me a new one today. It worked fine all day but tonight it started all over again. It’s happening from everyone who sends me a text, regardless of their phone type or carrier!
I have restored and reloaded the phone twice (old phone and new phone) and it’s not correcting the issue. I have changed alert tones, banners, everything! No fix! I’m so mad I want to scream! Is this a conspiracy to get people to buy the iphone 5???? lol
Anyone?? Anyone?? HELP

It does it to anyone that texts me... all contacts. I use the same text tone for everyone.
Called Verizon again today and they told me they are seeing more of this same problem and forwarded me to Apple. Apple, or the lady i talked to, hasnt heard of this problem. She wants me to factory rest the phone again and then do a back-up install. If this doesnt work i am to call back with my case number and speak to some special technician.
I will post my results later...

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