IPhone 4S top button..
My iphone top button is jam and stucked today morning,
My phone is bought in singapore, but now i recently in malaysia.
I wanna ask that Apple store can change a new one for me in malaysia? or i have to back to singapore?
Thank you.
Shawn is COMPLETELY incorrect. Apple does NOT fix phones, They exchange them. Further, the Apple warranty is NOT international.
You will need to bring your phone to Singapore if you want any service through Apple. It is extremely unlikley that Apple in Malaysia will touch the phone.
If Apple refuses to service your phone in Malaysia, you'll have to find a 3rd party repair shop and get it fixed there. Naturally, this will void any remaining warranty.
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Iphone 5 top button not working!
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russell_314 Hello there! I understand that it is extremely annoying when the power button stops working and it makes use of the phone very difficult. I reviewed your post and would like to speak with you directly. Please follow me at sheritah_vzw and send a private message with your mobile number and the best time to call. I look forward to hearing from you soon!
How To: Direct Message
Message was edited by: Verizon Moderator -
The top button on my phone recently stopped working. Well sometimes. Majority of the time if I click it hard enough on the left side of the button it will lock the screen... Otherwise it doesnt work at all anymore. Also the camera appears to be placing a blue pixel on pictures I take. Its annoying. What should I do?
It's completely situational. Without being able to directly compare the "scratch" on the original poster's iPhone with your iPhone, what gaamcc had happen could not be extrapolated to guess what Apple may do in your situation. It will depend entirely on what the Apple technician diagnoses after examining your iPhone. He/she may decide that any damage is strictly cosmetic and didn't have any connection with the problem you're taking your iPhone in for, or he/she may diagnose the problem as stemming from user damage. You'll just have to see when you go to the Apple Store.
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I've had my Iphone 4S since thanksgiving and today it turned off voluntarily and now I can't get it to turn back on. I've tried holding down the top button and plugging it into my charger
http://support.apple.com/kb/TS3281
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My new iphone 4s would not discover bluetooth. I called apple, and the guy was great!!! He told me to hold the top button and the home button together and do not let go until the apple logo came up, this would do a hard reset. Then when it reboots, you turn on your bluetooth in paring mode, and then turn on the bluetooth on your iphone 4s and it will find your bluetooth device. Simple, yet it works!!! Hope this helps those of you having the same problem I was having trying to connect your bluetooth.
My new iphone 4s would not discover bluetooth. I called apple, and the guy was great!!! He told me to hold the top button and the home button together and do not let go until the apple logo came up, this would do a hard reset. Then when it reboots, you turn on your bluetooth in paring mode, and then turn on the bluetooth on your iphone 4s and it will find your bluetooth device. Simple, yet it works!!! Hope this helps those of you having the same problem I was having trying to connect your bluetooth.
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How to reset iphone thats locked and top button broken that itunes wont reset because i cant unlock phone??
you make an appointment at the genius bar of your local Apple Store and pay them to get your phone serviced. Then you can restore the replacement phone from your backup.
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My iphone 5's top button which i used for key lock is doesn't work. i live in İstanbul in Turkey. ı called apple store which name is Zorlu Apple center, about this buttom problem, they couldn't help me because of my iphone seen ABD. Can you help me.
Hello d.aydin,
Thanks for using Apple Support Communities.
Apple is currently offering a Sleep/Wake button replacement program to resolve these issues. Please see the following link for more information.
iPhone 5 Sleep/Wake Button Replacement Program
https://ssl.apple.com/support/iphone5-sleepwakebutton/
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i reset my iphone 4 and its now stuck on the apple screen ive seen people saying push the top button but my doesnt work can anyone give me some advice please
I'm not looking for any warranty help or something, I just want a diagnosys of my phone's situation....
My phone is acting as if there was no battery in the phone. When there is no cable plugged, nothing happens. When there is a cable, something happens (not a lot though....).
Could it be the battery port on the motherboard that's down ?
PS : I've taken a Genius-bar appointment because I can't stand in that situation for years, so I'm not absolutely looking to gain money and avoid Apple's official help. -
I'm trying to update my iphone 4s, it's stuck on the wifi screen, I can't restart or turn off my phone because the top button doesn't work
Press and hold the "Top button" and the Home button together for 15 seconds. This will force iPhone to reboot.
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Brand new iPhone 5s dead, black won't come on after ios update...is fully charged, was working fine till said yes to upgrade. Did not watch process beyond seeing Apple logo appear, left it alone, came back, dead. Tried holding top button, tried home button, nothing...HELP!!!
If iTunes does not recognize your iPhone even if it’s plugged in, you may need to put it into DFU (Device Firmware Update) mode. If you have to put the device in DFU mode, you will most likely be unable to back it up.
Hold Power button for 3 seconds and then the Power and Home together for 10 seconds (exactly).
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I recently order a new IPhone 6, I also signed up for the $200 trade in on my old IPhone 4s (which was working fine when I order my new phone). I then received my new IPhone 6 (old phone still working fine), while trying to set up the new phone with Verizon call center. I was trying to talk on speaker phone and the call center was unable to hear me. It was determined that my speaker phone was not working and that Verizon was going to send me a new phone. It was a little disappointing not being able to use my new phone and having to order a new phone paying for it (which I understand will be refunded once I send back my defective IPhone 6) also having to wait another month for my phone to come it was kind of annoying, which I am still waiting on. I still didn't ask for anything special I was just happy that Verizon was going to send me another phone. About a week later/ last Wednesday I noticed that my top button on my old IPhone 4s stopped working. I am wondering if since I was sent a defective phone and my old phone was still in perfect shape when the defective phone was received will I get $200? Or am I just out of luck?
Thank youI can understand your concern, cameron.ray!
To find out if you will be eligible for a refund or a partial refund, reach out to our trade in team at the "Contact Us" button on the trade in site. http://vz.to/1od7izU
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport -
My iphone 4 won't turn on - no top button
My iphone suddenly shut down and won't turn on again, even if connected to power. I can't try to reset it by pressing both buttons at the same time because my top button isn't working...any way to fix that?
Make an appointment at the Genius Bar at your local Apple Store.
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My Iphone G is 6 weeks old. Yesterday I plugged in phone, battery was at a little less than half and when I went to use it this morning, there was nothing. I held down the top button and the apple icon would come up but then a few seconds later screen was black again. Did this again and same thing. Tried holding both buttons, top and front and then now there is nothing at all????????????
The iPhone 3G has not been offered for sale for over a year. How can it only be 6 weeks old?
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Apple won't replace an iPhone under warranty if the iPhone has been opened/tinkered with by you or by a 3rd party, but they may under Apple's out of warranty or not covered under the warranty "repair" price.
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Get the sleep button on your iPhone repaired.
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