Iphone 4s unable to sync to itunes on windows computer

When I try to sync my iphone 4s to itunes on my windows 7 computer, it pops up with an error message saying " itunes cannot read the contents of iphone, go to summary tab and restore to factory settings", I have the most up to date version of itunes and up to date iphone software, any ideas??

It is not iTunes software. It is your computer, or the way your USB is configured or connected. iTunes is intermittently losing the USB connection. Your analysis that it is not the devices is reasonable, so look to the common components. Possible causes:
You have a bad cable
You are using a USB hub, not connecting directly to a USB port on the the computer. If the hub has its own power source it is probably OK, but if not this would definitely cause the symptom you see.
If your computer is not a laptop you are using a port on the front rather than the back of the computer (front ports are usually an internal, unpowered hub).
You have USB devices connected that use either a lot of power or have high data transfer rates (such as USB external drives). Try disconnecting all USB devices except keyboard and mouse.
When you uninstalled iTunes to try to resolve the issue you did not use Apple's detailed procedure, and thus did not remove the drivers (see: http://support.apple.com/kb/HT1925)
You have the wrong version of iTunes (e.g., 32 vs 64 bit)

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Iphone 4 will not sync with itunes on Windows 7 64 bit

My iphone 4 will not sync with itunes on Windows 7 64 bit. My computer recognizes the iphone but Itunes does not. Any suggestions?

First it told me to uninstall itunes and install a windows 64 bit version which I did, the phone still won't sync
At the same time the itunes won't access the store
I've never accessed the store before or synced the phone
I live in a country without apple stores and geniuses so this is really the only way someone can help me

IPhone 5 unable to sync with iTunes Macbook 2007

I have the Macbook 2007 laptop, and I am unable to update my itunes because i am not running Mac OS C 7 or higher. I am not going to get a newer laptop because my new iphone will not sync with my old data, and I have photos that I do not want to lose that was backed up. Please tell me what I could do. Thank you.

I'm having the same problem. I understand what the system requirements are, but I simply didn't notice them when I ordered the phone.
At any rate, I called Apple today and ordered Snow Leopard. It's a barely newer version of an old operating system ... but it should do the trick. Snow Leopard is 10.6 and you can download the 10.6.8 update on Apple's site once SL is installed.
After I receive the DVD in the mail (really? no download? ridiculous...) I'll install iTunes 10.7 and all should be well. Until then, my iPhone 5 will just be a paperweight.
Good luck!

IPhone 5 unable to Sync to iTunes

My IPhone 5 will not sync with my iTunes. It charges when plugged in and i can access all of the photos on my PC but it won't sync or say it's a connected device in iTunes. Is it my iTunes or phone or even PC?

I'm having the same problem. I understand what the system requirements are, but I simply didn't notice them when I ordered the phone.
At any rate, I called Apple today and ordered Snow Leopard. It's a barely newer version of an old operating system ... but it should do the trick. Snow Leopard is 10.6 and you can download the 10.6.8 update on Apple's site once SL is installed.
After I receive the DVD in the mail (really? no download? ridiculous...) I'll install iTunes 10.7 and all should be well. Until then, my iPhone 5 will just be a paperweight.
Good luck!

Iphone 5s won't sync with itunes on windows 8 - i can see all the tunes in there, artwork etc but they won't play

Hi
Hope one of you can help, thanks in advance.......
windows 8/iphone 5s/latest IOS
I've synced my iphone with my pc and backed up too and when i go into music on my iphone i can see all the tunes listed on there including album covers etc but when i go to play one of the tunes nothing happens or sometimes the phone goes kind of crazy and seems to scroll through every album (visually) on the phone and then stop?! still without playing any actual music?
In the apple store they told me to un-sync music and then re-sync which i did but this hasn't worked. although when i had un-synced and went into my phone to check whether music had been removed it was still there (but still didn't play as described above)
so really i want to know either 1) how to properly delete all the songs from the phone and then re-install them or 2) just get them to sync properly!
Other info - i transfered itunes to a new pc recently and up until just now, i couldn't play these tunes on itunes on my PC, they opened in some terrible microsoft thing - but i just changed the file associations inside windows and now they play great - just not on my phone as described above - maybe this has something to do with the problem?
Also, this only applies to music copied from cd-> itunes on pc 1 ->itunes on pc 2-> iphone. songs purchased from itunes store work fine
Thanks for reading

"I was thinking I would just connect my iPhone and all of my music and other stuff would transfer to the new computer. "
Not true. The music and pic sync is one way - computer to iphone. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
You really should transfer everything from the old computer, or your backup copy of your computer. Since you do not have access to the old computer, then use your backup copy of the old computer.
If for some reason you have failed to maintain a backup copy of your computer ( not good), then you would have to transfer itunes purchased as described earlier. Any other itunes content would be lost.
You can e-mail photo library pics to yourself, but they will not be of the original quality.
Before syncing, enter at least one unique contact and calendar entry on the computer. When you first sync, then you should get the option to merge the data.

IPhone 5s will not sync with itunes on windows 7

I just got the iphone 5s and tired to sync the phone to the itunes. However my wife iphone 5 and ipad mini and sons ipad all sync to itunes.
I first updated itunes, then I uninstalled and reinstalled itues and all apple software.
I tired to update Driver software for iPhone. It told me that windows found driver sofware for the device but encountered an error while attempting to install it. Acess is denied
I don't know what to do? Can someone please help!!

First it told me to uninstall itunes and install a windows 64 bit version which I did, the phone still won't sync
At the same time the itunes won't access the store
I've never accessed the store before or synced the phone
I live in a country without apple stores and geniuses so this is really the only way someone can help me

HT4623 just purchased iphone 5 and unable to sync with itunes or icloud- help...

Just purchased iphone 5 and unable to sync with itunes or icloud. when I connect to itunes it says i need itunes 10.7 or later. I've updated itunes and still getting same message. suggestions appreciated

What is your Computer and which operating system is it running...
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)
From Here > http://www.apple.com/iphone/specs.html

My iphone 5 doesn't sync with itunes on my pc. it says this computer has previously been synced to another io6 device or iphone? please help what to do?

My iphone 5 doesn't sync with itunes on my pc. it says this computer has previously been synced to another io6 device or iphone? please help what to do?

The error message you're seeing is likely the other way around -- i.e. something like "This iPhone has previously been synced with a different computer". There's no problem syncing multiple iOS devices to the same computer.
However, the reverse is not true for the iPhone -- you cannot connect an iPhone to another computer without it being erased, even if you manually manage music and video. So, it sounds like you've been syncing your iPhone to a different computer?
Also, 5.1 (not 5.0.1) is the latest iOS.

IPhone 4 doesn't sync with iTunes 11.3.1

iPhone 4 will not sync with iTunes 11.3.1 on MacBook. Used to pop up in iTunes to sync when plugged in, but now doesn't recognize that the phone is there. iPhone is also up to date.

Hi there Amart229,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W.

IPhone 4 won't sync to iTunes on iMac

Recently my iPhone 4 won't sync with iTunes on my iMac. When I connect my iPhone iTunes recognizes it and I'm able to click the sync button. It goes the the sync steps, but at the end it says it can't sync becasue my iPhone is not connected to iTunes even though it is.
My iPhone, iMac and iTunes have the latest software updates. I'm running OS X 10.6.8.
I've tried rebooting both my iPhone and iMac, but it still doesn't work.
Any suggestions would be greatly appreciated!!
Wayne

I'm only asking this because I just got my phone unlocked, and the service provider suggested that I restore my iPhone by syncing it with Itunes.......but maybe I don't have to restore my phone? Anyone with advice/suggestions?

I purchased two songs on my iphone and it did sync with itunes. Then i put the two new songs in a music folder and it won't sync the songs to the folder on my iphone. same phone same computer never had this problem before.

i purchased two songs on my iphone and it did sync with itunes. Then i put the two new songs in a music folder and it won't sync the songs to the folder on my iphone. same phone same computer never had this problem before.

In iTunes, try signing out of your Apple ID & then back in: click on iTunes Store on the left sidebar of iTunes, click on your Apple ID on the top right, sign out, sign back in. Then try to sync your purchased music to your phone again.

I've just signed up to iTunes Match as I have songs on my iPhone 4 which wont sync with iTunes as they are from CDs but I can't see my music in the cloud now. Anyone had the same problem and have an easy fix?

I've just signed up to iTunes Match as I have songs on my iPhone 4 which wont sync with iTunes as they are from CDs but I can't see my music in the cloud now. Anyone had the same problem and have an easy fix?

What fixed it for me:
On your computer, open iTunes > My iPhone (or whatever name you gave your iPhone) > "Music" page
Uncheck "Sync Music"
Click "Sync" button (bottom right)
Let it run and finish
Uncheck the box for every song, playlist, etc.
Click "Sync" button (bottom right) (This step may be unnecessary, but I did it and got the result I wanted.)
Let it run and finish
Check the boxes for the music you want on your iPhone
Click "Sync" button (bottom right)
Let it run and finish
See if that doesn't work for you. I tried a lot of things that did nothing, but this seems to have fixed it, and quickly.

My iPhone 4S will not sync to iTunes. I've download the newest version of iTunes several times but when plugging my phone in it says "The iPhone cannot be used because it requires iTunes version 10.6.3 or later."

My iPhone 4S will not sync to iTunes. I've download the newest version of iTunes several times but when plugging my phone in it says "The iPhone cannot be used because it requires iTunes version 10.6.3 or later." HELP!

If you're using Windows try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall the latest version of iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.

My Iphone was sync with Itunes on a computer then this computer broke down and i purchased another one. I was able to extract all the data from the old one. now how can i sync my phone with the new tunes without loosing any data?

My Iphone was sync with Itunes on a computer then this computer broke down and i purchased another one. I was able to extract all the data from the old one. now how can i sync my phone with the new tunes without loosing any data?

Yes, windows to Mac too.
iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

My iphone will no longer sync with itunes

My iphone 4s has stopped syncing with iTunes. It was syncing initially after the ios7 upgrade but has since stopped working. I have uninstalled and re-installed iTunes but yo no avail. Any ideas?

Hi Siboard100,
Welcome to the Support Communities!
Here are a few more troubleshooting steps that you can try:
Sign out of your iTunes Store account:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
Restart and/or reset your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Try syncing again with iTunes - here are the links for Mac and PC:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Cheers,
Judy

Iphone 4s unable to sync to itunes on windows computer

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