IPhone 4S: Update and restore issues double whammy
While trying to update to iOS 5.1 on an older Mac running Leopard and iTunes 10.5 away from home, the update was downloaded, but couldn't be installed. The error message said it was due to older operating system. The phone is frozen at the "USB to iTunes" screen, and hard reset isn't working. It occasionally goes to the apple-on-black start up screen, then back to iTunes screen.
Back at home with a Mac running Lion 10.7.3, iTunes 10.6, iOS 5.01. Now the phone isn't recognized in iTunes. I've restarted iTunes and Mac. I have the phone charging.
Forget the update, I'd just like to restore at this point! Thanks!
Also: I have read http://support.apple.com/kb/HT1808, but since iTunes doesn't recognize the phone, it's not recovering.
Similar Messages
-
IPhone 4S: update and restore double whammy
Sorry, this is a repost.
While trying to update to iOS 5.1 on an older Mac running Leopard and iTunes 10.5 away from home, the update was downloaded, but couldn't be installed. The error message said it was due to older operating system. The phone is frozen at the "USB to iTunes" screen, and hard reset isn't working. It occasionally goes to the apple-on-black start up screen, then back to iTunes screen.
Back at home with a Mac running Lion 10.7.3, iTunes 10.6, iOS 5.01. Now the phone isn't recognized in iTunes. I've restarted iTunes and Mac. I have the phone charging.
Forget the update, I'd just like to restore at this point! Thanks!Also: I have read http://support.apple.com/kb/HT1808, but since iTunes doesn't recognize the phone, it's not recovering.
-
HELP?? After restore and backup of my iPhone 5, there are a couple of apps requiring someone else's iTunes login criadentials. Tried to delete apps from other person off of my phone w/o any luck. I have NO idea who's iTunes library this is. Please help!?!
These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem? -
please help me to update and restore my iphone 5? beacause after updating to iOS 7, i can no longer updater and restore my phone. it always comes in error
I'm having the identical problem on my iPhone 4 after upgrading to IOS 7--no ability to update apps or download new apps. Here is what Apple tech support emailed to me:
I understand that you are unable to download or update applications after updating iOS7 on your iTunes. I know you must be eager to get this resolved and I will be happy to help you today.
... to help you better with this issue I would request you to please try this steps given below to resolve your issue.
Please follow this steps:
1) Double tap the home button
2) Hold down on an icon
3) Tap the red "X" on iTunes, and the App Store.
4) Tap Settings > Store > Tap your Apple ID, and choose sign out
5) Tap Settings
6) Tap General
7) Tap Reset
8) Tap Network Settings
Once it has been closed with multi-tasking, and you have rebooted the device in the network settings reset, please sign in, and try again.
Howevr, if you are facing the same issue than for this issue, you may need to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case.
Mildly amusing that the instructions for force-closing a program are the IOS 6 instructions, which do not work on IOS 7.
Otherwise I'm having a little success with this. Some apps (not all) are updating. It seems that a few more apps update each time I go through the process (close everything, sign out, and either reset or reboot, then go to the app store, sign in and try to update all). So far it has been a very lengthy, iterative process. -
since updating and restoring my iphone 3gs it no longer can find my sim itunes cant activate it because no sim inserted can anyone help
That usually means the phone was hacked or jailbroken to unlock the phone and when you update the phone it locked back up again.
Only way to resolve this issue, is to find out who the orignal carrier was and have them unlock it. If you bought this from a 3rd party contact the seller and have him/her unlock it for you by contacting the phone carrier. -
I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the same computer and iTunes account. The error reads: The iPhone, "Name" is synced with another iTunes library. Do you want to erase this iPhone and a sync with this iTunes library? If I click "Erase and Sync," will it delete my contacts, apps, etc?
The following may help: iOS: Device not recognized in iTunes for Windows
-
Hello guys..!! I have got my new iphone 4 2 days ago.The same day it got a problem of auto restart in every 1, to 2 minutes. I updated and restored it many times...but of no use... can any one help me how to solve this problem..!!
Go to Settings/General/Reset - Erase all content and settings. the connecto to iTunes and restore as a New phone. Do not restore any backup. If the problem persists you have a hardware problem. Take it to Apple for exchange.
This assumes that the phone is not hacked or jailbroken. If it is you will have to go elsewhere on the internet for help. -
i have update and restore my wife iphone to 7.0.4 and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!
Looks like you restored your backup file to her phone. If you didn't back up your wife's phone first, then the data is gone, sorry.
-
IPhone 5 stuck in recovery mode and can't update and restore
Hi everyone,
I need a little advice.
I was updating my iPhone 5 to iOS 7 yesterday and during the installation/updating process something went wrong (I have no idea what!) But now it is stuck in recovery mode. I have tried and failed to get it out of recovery mode. So I decided, I'll just take the loss and restore it, losing whatever I haven't backed up.
However, when updating and restoring my device I get the some error message each time: Can't restore iphone: error 3194.
I've tried updating iTunes, even trying using iTunes on my other computer, no luck.
So I decided to book a genius bar appointment.
Will they be fit to fix it? Also if not fixable can I get a replacement phone even though it's out of warrenty? And what help or charges occur when out of warrenty?
I would really appriciate any responces!
Thank you!Stephen_S_274 wrote:
... Can't restore iphone: error 3194.
3194 = http://support.apple.com/kb/ts4451
If that Article does not resolve it... then you have a problem.
Perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743 -
I have updated and restored my iphone and now it wont go bask the connect to itunes screen what do i do?
So what happens when you connect to iTunes?
-
HT203128 my iphone 5 has frozen i have done several update and restore but all has failed
my iphone 5 frozen showing only the apple logo I have tried several updates and restore but has made no difference can anyone help
Use recovery mode, as explained in this article:
iPhone and iPod touch: Unable to restore -
After update and restore i am getting a message like ,Your iphone could not be activated because the activation server is temporarily unavailable.also i am getting no service message and also connected to wifi
mine is and before what the other guy wrote, it said your iphone could not be activated because we could not reach the server
-
TS3694 how to do update and restore iphone 3g?
how to do update and restore iphone 3g?
Connect to computer with iTunes on it and use iTunes
to update your 3G. How did you get iOS 4.3 on an iPhone 3g? -
HT201210 my iphone 4s has been updated and restored but still wont turn on wi-fi
I have updated and restored my iphone 4s but it still wont turn on wi-fi
Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support. -
My ipad's screen has gone completely blank. I can't see anything. Have attempted to update and restore it, but to no avail. Does anyone have an idea on how to resolve this issue?
Try Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
Maybe you are looking for
-
1st Generation iPod Shuffle - Won't be recongized by two Macs
Hi... I've read through a lot of topics on this forum and it looks like at some point, these things just stop working (at least, the USB connector stops working). My iPod Shuffle, 1st Generation, 512MB, can: - Play Music - Turn on and off - Skip forw
-
Hi, so I've had these Bluetooth issues since I updated my iPhone 4 to iOS 5. I've searched and searched and found nothing, so finally I decided to post my story here. First of all I'd like to point out: I've tried everything! ..but more on this below
-
Problem to connect SQL Server using dg4msql
Hi All, Configured Oracle Database Gateway for MS SQL Server in windows 2003 server 64 bit machine. Oracle DB Server: 10.2.0.4.0 Oracle DB Gateway: 11.2.0.1.0 I am able to get table row count but if i try to get table column values then getting error
-
hi all, first, i apologize if this topic is in the wrong forum, didn't find a better place though. i don't have any problem with the classpath.. :) Problem description: - i use jdk 1.5.0 - i'm running the orbd before i try to run the example :) - i h
-
I have nokia 6300 that works fine but there is just one problem. very often, when i restart my phone, i see a ? indicator on screen and it disappears after restarting the phone for serveral times. this ? indicator is the one that appears with files w