Iphone 4s update help

i'm tryingt o update my iphone 4s.
when i plug my phone into my pc, a message from itunes pops up saying
"this iphone cannot be used because the apple mobile device service is not started."
please help
thank you.

Follow the instruction in item #3 at the bottom of this article: http://support.apple.com/kb/TS1538.

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