Iphone 4s videos will not play on Quicktime on my PC, the screen is black but there is sound. Any ideas?
I am not too computer literate..............
I took some videos of my daughter and went to view them on my computer (pc) and they will not play. The computer recongnizes them as quicktime files (.MOV) but when they are selected for playback, the screen is black and all that plays is the audio. I downloaded the latest quicktime pro at $30.00 and the problem still exsists. The video was taken on an iPhone 4s with the iOS6 updated software.
What is the problem? What is the fix?
Thanks
Thanks! Yours works. May I Add?
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Disable Direct3D acceleration in the player you are using.
If you use VLC media player, Go to preferences, Video, And under output, change from default to "Direct 2D video output"
If you use Quicktime, Downgrade to Quicktime 7.6 or upgrade to quicktime 7.7.3 and Go to
Edit --> Preferences -->Quicktime preferences.
Under that, go to advanced tab, and uncheck "Enable Direct3d acceleration" (3'rd box)
Fixed the problem for me
You're welcome
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Similar Messages
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IPad videos will not play on Quicktime on my PC, the screen is black but there is sound. Any ideas?
I recorded videos on my ipad and wanted to edit on Quicktime Pro on windows, but all I have is sound no picture. The Quicktime software is is udated 7.7.2 & my Ipad is the latest version with ios6. I could play the videos on the iPad, obviously, but cannot see them on PC. I run Windows 7.
Thanks! Yours works. May I Add?
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
Disable Direct3D acceleration in the player you are using.
If you use VLC media player, Go to preferences, Video, And under output, change from default to "Direct 2D video output"
If you use Quicktime, Downgrade to Quicktime 7.6 or upgrade to quicktime 7.7.3 and Go to
Edit --> Preferences -->Quicktime preferences.
Under that, go to advanced tab, and uncheck "Enable Direct3d acceleration" (3'rd box)
Fixed the problem for me
You're welcome
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬ -
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I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
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via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
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I'll let the real veterans in this forum tackle your issues one after the other. But, I can tell you, all will be well.
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Help!
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Apple Support: Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
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http://support.apple.com/kb/ht1199
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If the videos are not from iTunes, perhaps you can try and re-convert them using a third party utility such as Handbrake or MPEG Streamclip.
http://www.squared5.com/
http://handbrake.fr/
B-rock
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