IPhone 4s which was bought sim-free locked to Virgin when Virgin sim was inserted. What can I do to unlock so O2 sim can be used?
The iPhone 4s was purchased unlocked. When a Virgin sim was inserted, it locked to Virgin. Need to put an O2 sim in. Would it be Virgin to unlock it or can Apple supply an unlocking code?
Only Virgin can unlock it. You'll need to contact them. The unlock process is summarized as follows:
You request an unlock
Your carrier enters the request into their system
time passes...and passes...and passes
Eventually someone at the carrier approves the request
The approved request is sent to Apple
It goes into a queue at Apple
Eventually (usually 1-2 days) Apple updates their activation database to show the phone as unlocked
You then connect the phone to iTunes on your computer and click the "Restore iPhone" button in iTunes
If the request has been processed, when the Restore is complete you will get a message "Congratulations. Your iPhone is unlocked"
You can then restore your backup.
Summary quoted with gratitude from Lawrence Finch, another regular participant in the forums.
Similar Messages
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I have iPhone 4 which i bought from Bahrain and it was working there just fine. However, now I'm in India but my phone is not supporting any SIM. What can I do please suggest guys? Thanks in advance
Sounds like your iPhone is locked to the wireless carrier you used
in Bahrain. Contact that wireless carrier to see if they offer unlocking
and if you qualify. Only the carrier to which the iPhone is locked
can unlock it.
What does it say when you look at Settings=>General=>Carrier?
Remember that the warranty is not international. You will have to
return the iPhone to Bahrain for repair/replacement if it needs service. -
Hi there - I have an iPhone 4s which I bought from the apple store here in the UK. I am going to South Africa at the end of the year and I want to use a SA sim card - do I need it unlocked?
Hi,
As far as I know, all the iPhones bought online or in the Apple Store ar unlocked.
Only carriers (e.g. T-mobile, Vodafone, O2) are able to lock a phone, Apple won't do that (afaik).
This would mean that you shouldn't need to unlock your iPhone.
Kind regards,
Hugo -
I have an iphone 5 which was bought in the UAE, I cannot find the FACETIME button/option, and cannot find also on the contacts details, please help! thanks!
The UAE and several other mostly Middle Eastern Countries ban FaceTime. Because of this all devices manufactured for sale in those countries does not have FaceTime and FaceTime cannot be installed on those devices.
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i had iphone 5s which was accidently dropped in water i dont know if it could be fixed or not but is it possible to save my data using i clouds without fixing the phone
if you set it up to sync with iclouds in terms of contacts and calendar and the likes in advanced the data is still in icloud
if you set it up to backup to iclouds since you only get 5GB free storage you would likely had paid to get more or used very little storage on your phone then the backup is still in iclouds
about if it can be fixed then read
iPhone 5 water - how screwed am i -
I use an Iphone 4 which had to be replaced recently. However when i did a backup it was on the new IOS version 7, but now that my phone was replaced and i am back on the old IOS version 6 i how do i restore my backup??
When i try to restore my Back up using Itunes this is the message i get - "Unable to restore backup as the software is old - Please setup as a new device and then try to restore your backup" - Please advise. If i do so are there any chances of loosing my data. At this point in time i would be happy if i could just retreive my contacts list. Any suggestions would be greatly appreciated.Nope - you cannot restore a backup from a newer iOS version on to a device running an older iOS version. The reverse works, but in your case to use your backup, you must update to iOS 7.0.3 - no other option if you want to use that backup.
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since updating itunes and the software on my iphone 3 I am NO LONGER able to play my videos on the iphone! They're bought videos through itunes that I could play before. Annoying. Can someone please let me know which software *****? iphone/itunes update?
OH and before you say "use the video app" that's what is no longer working..since updating itunes and the software on my iphone 3 I am NO LONGER able to play my videos on the iphone! They're bought videos through itunes that I could play before. Annoying. Can someone please let me know which software *****? iphone/itunes update?
OH and before you say "use the video app" that's what is no longer working.. -
IPhone 3 which was unblock to any network recently upgraded on iTunes now appears to be block
iPhone 3 which was unblock to any network recently upgraded on iTunes now appears to be block
Did you go through the carrier to get it unlocked? If not, and you hacked it to unlock it, then when you updated, it relocked to the original carrier. You will need to contact the carrier to get it unlocked.
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I have recently updated m iPhone 4 which was not used since months. It has to be updated from5.1.4 to iOS 7.0.4 and it has taken more than 15 hours to get started. Plz help me. It took about 5 to 6 hrs to prepare for updating.
I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems. -
I sent a request to lock my iPhone because it was lost. Can I unlock it because now I can't use finds my iPhone
Welcome to the Apple Community.
You can only unlock the device from the device itself. Locking the device does not stop it being tracked. -
I have an iphone 4 which was lost on the bus ride home from an amusement park with my class. The phone does not have find my iphone on it and i cannot track it. Is there anything you guys would say i should do to get this phone back.
Call it and ask whoever answers to give it back to you.
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Hey, I am using an iphone 5, which was brought in China on August. The scream was broken when I dropped it. Can I exchange one in U.S. store because I am a student in U.S.
No. You can't exchange a foriegn iPhone for a U.S. iPhone. You'll have to get it back to China to exchange it, and then only if you have AppleCare+. Physical damage isn't covered under warranty... and IIRC, you can't get APP+ in China.
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how can i activate my iphone 4, which was stolen 3 months back but now i find it back, by my old apple ID?
Restore as new
http://support.apple.com/en-us/HT201252
iOS: Device not recognised in iTunes
Mac: http://support.apple.com/kb/TS1591 -
if I got an unlocked iPhone 4s would I be able to use a 3G network? Like so when there is no wifi network can I use a 3G network to go on the internet when i am out if I got an unlocked iPhone? Or do you have to have a locked iPhone to do this?
If I am reading your question correctly, yes if there is no wifi
you can use 3G IF you have a contract with a wireless provider
and the appropriate SIM card if required. Being unlocked does not
give you access to 3G for free; you still have to pay for it. Same
for locked iPhone. Difference is that you would have to get contract
with whatever provider the iPhone is locked to if you have locked
iPhone; if iPhone is unlocked, you will have to make a choice from
your local providers.
If this does not answer your questions, please post back with more
details and someone will answer you. -
I was using an 3GS which was SYNC thru the iTunes thru my PC .. But I started using my new 4S and tried to plug in to my PC for SYNC and the New 4S is not identified by iTunes . It says "the iPhone cud not connect to iTunes for unknown reasons... Can anyone Pls help me on this as I have no way of SYNC my Contacts from the PC Out look ..
i just now logged in the icloud from browser, there when you go to contacts, you will see a settings icon to the bottom left of the screen. it does give option to export and import vCards.. i did not see outlook option though. i dont remember how i did it last time exactly.. outlook does create vcards, right?
checkout this link, it might help you: http://www.pcworld.com/businesscenter/article/242401/syncing_icloud_with_windows _and_outlook.html
hope it helps. -
iphone 4s(ios 7) hangs after i reject calls by pressing the on/off button while it is in the lock screen.I restart the phone every time when i reject calls..what can i do ?
I've same problem in iPhone 5c. I was using iPhone 4, problem appears after updating to ios7. I changed my phone to iPhone 5c, looks like it's a bug in ios7. But I think you might not turn on or off your internet connection frequently to reduce this problem. My friend has a same iPhone she never gets such problem like this cause she uses iPhone 5c with Tata Docomo (India) 2g with no internet connection. May be this would be the best solve that you should not turn on or of your internet connection so frequently...
Do any one have any better idea?
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