IPhone 4S wifi greyed out on iOS 7 - Apple's in-store response

I was in the Apple Store on London two days ago to complain about my new IPhone 5s having wifi outages and a battery life of about 5 hours (of standby) when a woman came in and asked why her iPhone 4S has a greyed out wifi icon since the upgrade to iOS7. She was told her hardware had failed and that she should buy a new phone, or spend hundreds of pounds having it repaired by Apple. If only I was aware then as I am now that Apple are destroying iPhone 4 phones with their new software;
http://www.nextiphonenews.com/2013/11/why-is-apple-inc-aapls-ios-7-update-destro ying-old-iphones/
I presume this is Apple's company policy to sell more units. Sadly I didn't intervene but I wish I knew now that it's a common problem and that Apple are deleting posts on here about it to cover up. This elderly woman's phone was 18months old, so even out of warranty it's with the scope of consumer law for a free replacement.
I hope posting this helps others out there who might be being told similar things.
...my 5s? Refund for me. It doesn't work at all. Worse than the iPhone 4 it replaces in every way.

Is there a technical support question in that conspiracy theory somewhere?

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Iphone 5C wifi greyed out and screen going crazy

Hi I bought my iPhone back in October in Us from Tmobile, since December the wifi greyed out and hasn't worked once (been living on data) now recently the screen goes crazy, it types by its self unlocks the phone (dont have a password) sometimes calls people etc... now the thing is I recently moved to Dubai and I cant go to a apple store as we do not have one here, so could I ship my phone to States and have apple repair it or give me a replacement if I pay for their shipping costs back to Dubai ? Thanks for any help I can get

If not jailbroken, restore the iOS. Most likely there is a hardware problem
The warranty is valid only in the USA. Apple will not accept shipment from or ship to any address outside the USA for this phone.

Wifi greyed out after ios 6.1 update

My WIFI greyed out after 6.1 update, then my power buttion failed. Basically this update ruined my phone which was working perfectly. Does anyone have any soultions to these problems? Thank you.

Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

I have two iphones in my household and neither phone has the wifi greyed out, what is apple doing to rectify this problem

What are Apple doing to rectify the problem that the Wifi icon is greyed out and you can no longer get onto Wifi!!
This has happened on both iPhones I my household!!
It must be a problem with Apple as so many people seem to having the same problem.
I have tried resetting networks, resetting phone etc....nothing works

Broaden your perspective a bit. There are literally millions of phones out in the world without any issues at all. If you are reading posts on the internet about the ones with issues, then you would be left with the impression that they all have issues. Neither you nor I have data to support the existence of a widespread issue of this type.
Having said that, the only issue that matters is the one at hand; yours. Let's stay focused on that. Help is here and if we can't counsel you toward a software solution, then help will be available elsewhere, but at some cost to you.

IPhone 4S wifi gray out at iOS 6.1.3!

Hi everyone,
I have a problem with me along.
My wifi is gray out, I tried to follow the instruction like turn off the airplane mode and reset the network setting it worked one time, but when I shut down the iPhone it becomes gray out again.
Does there anything else I can try to do instead of send my iPhone to the apple store ?
Hope hear from u soon!
Annie

What a a lot of people have been telling me is to turn Airplane Mode on and then reset settings and iPhone, and that should sort it.
I haven't done it myself, But you could give that a go
As for the audio, sorry I don't know about that.
Hope you sort it out soon, my wifi is having trouble also (silly phone)

Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

TS1398 Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working!

Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
Come on Apple.....get this issue sorted out!

Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.

Iphone 4s- 6.1.2- wifi greyed out?

Ever since I upgraded from ios 6.1 to 6.1.1 then to 6.1.2 I have had my wifi greyed out and unable to use it. This has been like this for a month now.
I have reset all settings, restored from points before this update, restored and set up as a new iphone, deleted all data and settings.
Still nothing, the problem has persisted.
Will I have to go to Apple Genius bar now? As its really annoying...
Cheers

Call Apple Support or take it to an Apple Store.

Is it worth paying to have iphone 4s fixed after wifi greyed out

Hi all my iphone 4s isnt connecting to wifi greyed out since updating ios7 tryed all troubleshooting tips etc its 15 mths old so not covered but after contacting apple i can send it for repair for €211 this seems harsh seens its their fault issue only started due to the update have read why , read loads discussions and so many with same problem So have repair set up is it even worth it or as anyone done this what was outcome ??

Some folks think the problem is due to poor solder connections of the WiFi chip on the card. Heating may expand the joints to cause temporary connectivity. The chip itself could be of low tolerance, and the iOS update causes it to fail the threshold. If you have tried the software resets, then the cure is to reflow the solder of the chip to the WiFi card, or to replace the WiFi card. Apple will not "own" this problem, even though it seems to be widespread. Apple offers to renew your contract for a new iPhone at $199. Certain repair shops will tackle this problem, although many local shops will not. In the US try iFix Miami Beach. See them on eBay <http://www.ebay.com/itm/iPhone-4S-Grayed-Out-Wifi-Wireless-Fix-Repair-Service-Tr usted-Specialists-/161160765436?ssPageName=ADME:L:OU:US:1120> for a $69 fix. They fixed my iPhone 4S and returned within a week (even over the Memorial Day holiday weekend). In Europe, I have read about, but have not tried PodMod <http://www.podmod.org> Hope this helps.

TS1559 my iphone 3g has greyed out wifi for the past 2 months, and is out of warranty as far as im aware. what can you do to help your customers!??

my iphone 3g has greyed out wifi for the past 2 months, and is out of warranty as far as im aware. what can you do to help your customers!??

First off apple isnt here so they will not answer you. We are user here and we can provide you help
iOS: Wi-Fi or Bluetooth settings grayed out or dim - Support - Apple
iTunes: Restoring iOS software - Support - Apple

WIFI GREYED OUT AND APPLE WANTS TO CHARGE 200$....

Seriously,
I've had my 4s for about 2 years now and since updating to IOS 7.04 my wifi has greyed out and will not work. I've tried all the reseting issues(airplane mode, reset network settings, erase all settings), all of these have fixed issue for about 20 minutes and then wifi greys out again. I went to an Apple store and they were willing to change the phone for a 200$ fee. Seriously?? I can't believe that Apple would do this. This is my first experience with an Apple product being defective and I was appalled. I was with blackberry for over 10 years and anytime I had an issue with warranty there was not questions asked and device was replaced and I did not have to pay anything. I was at the Apple store at 9am and there was about 50 customers with issues. WOW!! All that to say that I'm now stuck with a device that has now WIFI. This is just great.
Thank you APPLE for your great support!!

Like I said on my previous post. I am not complaining about the warranty, If the phone becomes defective and it is my fault and I don't have a warranty anymore, I'm fine with paying to get a new phone. I'm just saying, when its become clear that this is an issue with the update that Apple has sent and to no fault of mine that my wifi is not working anymore(and others can concur that they've been having the same wifi issue after updating to IOS 7 and later), it would be very sincere of a company as big as Apple and seems willing to help their customers stay with their products, that they should be abit more attentive to the consumer that spends their hard earned money on their product. Especially when it seems to be that the phone is not working because of their updates that they have sent.

Hi have iphone 4s factory unlocked wifi greyed out.. need permanent fix pls

have iphone 4s factory unlocked wifi greyed out.. need permanent fix tried everything but not working... what would e the cost of repair ??

It has no correlation. You do not have to have an Apple ID in order house an iPhone. An Apple ID is only needed to use iCloud and iTunes & App Store on an iPhone. You can have an iPhone set up as new, no user data whatsoever, and still connect to wi-fi.
Making a new Apple ID had nothing to do with fixing the wi-fi on your iPhone. It's like saying that putting a new driver into a car suddenly fixed the transmission problem.

How to fix iphone 4s wifi grayed out after update ios 6.1.3

how to fix iphone 4s wifi grayed out after update ios 6.1.3 ?
for this problem , I try to fix several ways that hope can fix . it come form internet , youtube ,some one told , such as use lamp app , airplane mode , and freezing but it can not work anymore .

http://support.apple.com/kb/ts1559
After following the steps included with the link provided, if you are still unable to turn Wi-Fi on, please contact Apple for support and service options.

The wi-Fi button on my IPhone 4S is greyed out and will not turn on and therefore I am not able to receive wi-fi. How can I fix this problem?

The wi-Fi button on my IPhone 4S is greyed out and will not turn on and therefore I am not able to receive wi-fi. How can I fix this problem?

Follow the steps in the article below to try and resolve the issue:
iOS: Wi-Fi settings grayed out or dim
If after all the steps the issue remains I'd suggest to book an appointment at an Apple Retail Store to have your iPhone evaluated or contact AppleCare for assistance.
Hope this helps

HT201253 How to fix the Wifi grey out button

How to fix the Wifi grey out button

Same exact problem, and the linked how-to repair, does not fix the problem.
Wifi is grayed out, iphone 4s, iOS 8.1.1 update (11/29,14) just killed the wifi dead. iOS 8 updates killed Bluetooth....
I just don't understand this at all....

IPhone 4S wifi greyed out on iOS 7 - Apple's in-store response

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