Iphone 4s will not mount on MacBook Pro (Via USB)

My iphone (6.1.3) won't connect to computer (Macbook pro (10.7.5). I rarely do this, so perhaps have inadvertantly turned off an important setting? But typically iphone is accessible from desktop, itunes and iphoto. Not visible anywhere currently. I performed a restart on iphone (apple logo visible) but still won't mount. I am using an Apple USB cable as always, and have also tried the backup cable -both of which will charge the phone pefectly. I did hear the connection sound when cable was attached.
I have wifi & phone works perfectly on that, but I typically use cable connection for computer access.
I have not "upgraded" to ios 7 as I'm not to fond of its current UI. But perhaps this is the problem? Until now this phone was fully compatible w the laptop & 10.7.5 OS.
Suggestions? Thanks

Hello JazzJunkie,
I would be concerned as well if my iPhone was not recognized by iTunes.  Thank you for providing all the information with the steps you took in regards to this issue.  I recommend continuing with these steps:
Follow these steps to resolve your issue:
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.http://apple.com/itunes/download
Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Restart your Mac.
Additional Information
In rare circumstances, your device may be recognized after reinstalling iTunes, but after you restart your Mac, the device may not be recognized again. If this happens and you're using Mac OS X v10.6 Snow Leopard, please follow these steps.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • IPhone 4 will not connect to macbook air via bluetooth. Message " not supported"

    iPhone 4 will not connect to macbook air via bluetooth

    Try the suggestions here >  iOS: Device not recognized in iTunes for OS X
    If nothing helped, repair permissions.
    Disconnect the iPhone.
    On your Mac open Disk Utility located in HD > Applications > Utilities
    Select the startup disk on the left then select the First Aid tab.
    Then select: Repair Disk Permissions
    This process can take a few minutes.
    When it's done, restart your Mac and connect the iPhone.
    If that doesn't help, reset the PRAM >  About NVRAM and PRAM

  • ICal posts from iPhone 4s will not sync onto Macbook Pro iCal

    I have a MacBook Pro version 10.6.8 and an iPhone 4s iOS 6.1.3
    I cannot seem to transfer the events that I add to my iPhone's iCal to my MacBook's iCal.
    I have all the calendars synched to my iPhone, but can't figure out to get the stuff from my iPhone to MacBook Pro.
    Any suggestions?
    Thanks.

    When you say "I have all the calendars synched to my iPhone," what is on the other end of that synch? iCloud? Google? Something else?
    If it's iCloud, you have a problem. 10.6.8 doesn't really play well with iCloud, which did not exist when 10.6.8 was created. (10.6 was built to use MobileMe, which was replaced by iCloud.) iCloud was one of the new features announced with 10.7, and it didn't really come into its own until 10.8.
    At one time, I would have recommended that you purchase BusyCal 1.6, which could run on 10.6.8 and could synch with iCloud. Unfortunately, BusyMac no longer sells BusyCal 1.6 or any other version that runs on 10.6.8.
    There may be other products with similar capabilities, but I never tried them, so I cannot recommend one. Maybe somebody else will come along with a recommendation.

  • HT204384 SD Card will not mount on Macbook Pro Mid 2012 (non-retina), tried everything

    I am trying to use a PNY 4GB SD Card on my Macbook Pro Mid-2012 (non-retina), but I cannot get it to mount or for the Macbook to even see it's there.  I read some people had success slightly pulling it out, pushing it in faster, cleaning the port, etc. which I have tried all of these, but to no avail.
    Anybody have an idea?
    Thanks,
    -Justin B.

    Had problems reading SD cards after a Mountain Lion update. Try this XQuartz solution that fixed this for me. I'm using a 13" MBP mid-2012. All you have to do is install this programme and re-insert your SD card.
    XQuartz no longer comes with new Macbooks, only X11.
    See this support page from Apple on where you can download XQuartz.
    http://support.apple.com/kb/HT5293?viewlocale=en_US&locale=en_US
    You can download Xquartz directly from here:
    http://xquartz.macosforge.org/landing/
    This should be the most up to date version. If not check for updates once you have downloaded it.
    Simply re-insert your SD card and voila!

  • GarageBand 10.0.2 will not open on MacBook Pro 15-inch, Early 2011 running OSX 10.9.5. w/ 8 GB RAM and 1 TB SSD Samsung 840 EVO.

    GarageBand 10.0.2 will not open on MacBook Pro 15-inch, Early 2011 running OSX 10.9.5. w/ 8 GB RAM and 1 TB SSD Samsung 840 EVO.
    Have deleted (secure delete) and reinstalled several times. Got it to open once right after download... Usually crashes/hangs upon attempted start-up, then shows as "Application unresponsive".   Must be forced to quit.
    No other audio interfaces or drivers installed that I am aware of. Playback through onboard audio interfaces, sometimes routed to Apple TV via Cat 5 cable, out to receiver via fiber optic SPDIF, or to Panasonic HDTV via HDMI cable through Thunderbolt port.

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • CD will not eject and MacBook Pro won't restart

    CD will not eject and MacBook Pro won't restart.

    Do a SMC reset, that hopefully should get you booting and while booting, hold the option/alt and trackpad button down at the same time. Once a row of icons appears and if the disk hasn't ejected via the trackpad method, then press the eject key on the keyboard until it does.
    Click the arrow to boot up OS X.
    http://support.apple.com/kb/HT3964
    If this doesn't work, then take the machine in for service.

  • External Hard drive will not mount on Macbook Air (mid-2011) OSX 10.9.4

    Hello Everyone!
    Needs some help resolving this issue.  External hard drive (Toshiba v63600-C) will not mount anymore on my mothers-in-law's macbook air.  She notice this problem starting on the Aug 6th.  You can see it in the Disk Utility but is not mounted.  I can get the her ext hard drive to mount on my Macbook Pro with no problem.  I also tried my personal ext hard drive (Seagate) on her Macbook Air and it will not mount.  Not sure what is going on here.  Any help is appreciated in resolving this issue.
    Disk Utility
      Mount Point : Not mounted  Capacity : 1 TB (1,000,096,367,104 Bytes)
      Format : Windows NT Filesystem (Tuxera NTFS)  Available : -
      Owners Enabled : -  Used : -
      Number of Folders : -  Number of Files : -
    Actions Taken So Far:
    1) Confirmed "external disk" is selected under Finder's Preference
    2) Reset PRAM
    3) Ran Verify Disk and Repair Disk under Disk Utility with no change.
    4) Tried manually mounting disk in Disk Utility but get "Mount Failed" error

    You may believe this is Apple's problem but I just like Baltwo have had absolutely no problems with any of my Firewire drives in Lion. So unless you can come up with much stronger evidence to the contrary, I doubt that your feeling are going to carry any weight at all.
    Allan

  • IPhone 4s bluetooth not connecting to macbook pro

    My iPhone 4s bluetooth is not connecting to macbook pro.  My 3Gs has always worked perfectly fine.  Is there a problem with the 4s hardware or iOS 5?  Anyone have any ideas?

    I'm trying to connect using Bluetooth to use my iPhone as a remote for keynote while on the go (no network to connect to.) maybe it can't be done with the new iPhones but it seems like we should be able to. Thanks for the snarky and super helpful answer though.

  • Lacie HD will not mount to Macbook Air...

    Ok, I have a Lacie Rugged 1TB HD. My 24'' iMac (running Snow Leopard) reads it fine. But my new Macbook Air (running Mountain Lion) does not recognize it. The HD does not show up in Disk Utility on the Air either. I have taken all the date from the HD and backed it up on a separate external HD. After that, I erased the Lacie and reformated it to the "Mac OS Extended" and the Macbook Air still will not mount to the Lacie external.
    Is there anything I can do to get the Macbook Air to mount to the Lacie HD? Any advice would be greatly appreciated. Thanks in advance.

    Have you used other external drives on the air before? Are you using thunderbolt or USB? If you bought your air from apple you should take it in to a store and have them check the ports. You could run an extended hardware test, although I'm not sure if that would check the ports working ability.

  • PhotoshopElements_11_WWEFDJ.dmg will not open on MacBook Pro

    PhotoshopElements_11_WWEFDJ.dmg will not open on MacBook Pro

    https://discussions.apple.com/thread/3712370?start=0&tstart=0
    if you can't mount the image, you probably have a corrupt download.

  • Connecting kurzweil sp88 to GB I want to connect my Kurzweil sp88 to GB. The Kurzweil has a baffling array of buttons and possible MIDI channels. It also has the old style MIDI plug ins. I've got the MIDI out connected to my MacBook Pro via USB adapter.

    I have my Kurzweil connected to my MacBook Pro via an adapter (old style MIDI from Kurzweil to USB adapter connecting to Mac). The Kurzweil has a baffling array of buttons and possible MIDI channels. Can anyone please tell me which of the channels I should use? Also, should I leave the MIDI In cable out of the Kurzweil? Thanks for as detailed an answer as possible. If you like you can respond directly to me at [email protected]

    First of all I do not own this keyboard. But a quick look at the manual (found on the internet) says that when first powered up the SP88 is in Internal Sounds mode. Meaning you hear the sounds selected when playing the keyboard. It also stated that the default Midi Transmit Channel is Midi Channel #1.
    Looks like you would need to go to the SP88 Keyboard's MIDI SETUP and simply select LOCAL OFF. Now the keyboard should be ready to transmit Midi Out only and no internal sounds should be heard.
    Next you may or may not need to do this but you might need to go into the Utilities Folder found in your Applications Folder on your Mac and double click AUDIO MIDI SETUP the keyboard Icon. Figure #1 below.
    Next you need to make a physical connection from the Midi Out of the SP88 to the Midi In on your Midi Interface. Figure #3 below. You may need to Click on Add Device first. Figure #2 below.
    In the examples shown below I have a Yamaha Electronic Drum Kit that is Midi Out only... not USB out. I had to plug a Midi cable from the Midi Out Port on the back of my Drum Module to the Midi In Port on the back of my Motu 828 Audio Inferface which is connected to my Mac. Next I created the Audio Interface and Drum Module "Devices" as mentioned above.
    I then double clicked on the Drum Module and made my Midi Out Selections. Figure #4 Below. And once it was setup and the icons closed I used my mouse to draw a virtual cable connection from the Drum Module Out to the Audio Interface In. Figure #3 below. This is how I got my Midi Devices to talk to one another.
    Once you have made your setup as I have outlined create a MIDI Instrument Track in Garageband, select an instrument for example a Piano then Record Enable that track in Garageband and see if you now hear what you are playing. In this example the SP88 is a Midi Controller only and you will only hear sounds selected in Garageband which is what you want.
    Keep in midi your setup may be different than mine. You can keep your SP88 Keyboard on the default Midi Channel #1. That would be a good place to start. Garageband receives Midi on all channels.

  • CS4 Install DVD does not mount on Macbook Pro after Maverick upgrade

    I upgraded a Macbook Pro to Maverick from Snow Leopard. I want to install CS4 but when I put the DVD in the Superdrive, it spins and spins and eventually says that the DVD is blank. I have successfully mounted other DVD's so I don't think it is a drive problem. I have also tried the DVD in a newer model Macbook Pro and it mounts successfully. Does anyone have any idea what is causing the problem. More important, is there a different method I can use to install CS4?

    I am not saying that the CS4 applications will not work but Adobe has never tested All CS4 applications on MAC Maverick. It might or might not work.
    http://helpx.adobe.com/creative-suite/kb/system-requirements-cs4-point-products.html
    But yes if that works, its good. I just wanted to keep you updated in case in future if the application gives you any issue with the performance.
    Help Articles:
    http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html
    Files open, save slowly | Mac OS X

  • External cd/dvd drive not mounting on Macbook Pro with retina display, help?

    Hi, I've recently purchased an amazon cd/dvd drive, this one to be exact http://www.amazon.co.uk/External-DVD-LIGHTSCRIBE-Burner-Netbook/dp/B00ABGW9J8, and it's not showing up on my desktop, sidebar or even the disc utility. When I plug it in the drive turns on and I can insert/eject discs, but it isn't mounting on my 10.9 macbook pro, any idea's how this can be fixed?

    There have been numerous reports of problems with the USB 3.0 ports on the 2012 models - both Retina and non-Retina. There was a 'fix' that was issued before ML was released that seemed to have solved some problems but not all. ML was supposed to be the real 'fix' and I've not seen too many post about USB 3.0 problems lately. It just seems as if some drives work and some don't. Apple did issue a tech note about using USB 3.0 ports - http://support.apple.com/kb/HT5172#12 - but I'm not sure that it will help you or not.
    I've not read of any problems with TB storage devices, so you'll likely be OK there. It's just those USB 3.0 devices that seemed to be causing some kinks.
    Clinton

  • 10.5.4 retail install DVD will not install on macbook pro

    I have a retail OSX Leopard DVD
    version 10.5.4
    2Z691-6232-A
    I am trying to do a clean install of the OS on a Macbook Pro 5,2
    Intel Core 2 Duo  2.8GHz/ 4GB of memory
    The machine is currently running 10.5.8. The OS currently installed on the machine in question was originally installed from the same disk.
    This is a company machine & the company I work for purchased the DVD and the changing the startup disk has always worked in the past.
    There shouldn't be any sort of sketchy I borrowed this disk from my step-brother's cousin's wife.
    The disk mounts on the desktop.
    When I change the starup disk to the DVD and restart nothing happens. The system restarts but does not do it from the boot DVD.
    When I hold down the c key during reboot the machine goes into a booting loop but never boots.
    startup tone/30 seconds(no apple screen)/startup tone, etc.
    It seems like there is a problem with the DVD even though it mounts on the desktop.
    Any suggestions?

    Thanks for responding.
    I'm sorry I wasn't clear. The disk was never borrowed.
    The disk was bought by a business. Only used by the one business and it didn't come with a computer because it was bought online by one busines who has always kept the disc in their possession.  We have used this disc numerous times to reinstall 10.5.4 on a number of our machines.
    The disc in question is black like the box that is comes in. In my experience OS discs before 10.6 (especially retail discs) are not linked to a machine so this has nothing to do with the wrong disc.

  • Photoshop CS6 will not launch on MacBook Pro. Adobe icon appears then disappears.

    On a macbook pro.photoshop will not open. i've tried everything all that happens is an adobe icon appears and then quickly disappears. i have photoshop cs6 suite for a little over a year now. no problems until today. please help - i have a project due tomorrow.

    Hello:
    I am sorry but I am a Windows user and so I am not sure I can help you. I do not know if you have enough time before your project is due but if you do not get an answer here you may want to just call Adobe. They have techs that can walk you through everything. They can take over your computer and fix it for you. They have done this for me many times when I have had problems and I have always been helped.
    I do not know if Mac is the same but have you tried going to your Program Files? Like... your C drive > whatever > whatever > program files? and then right + click to open it from there ...?? does Mac have something similar??
    I totally wish that I could help you more than this!! Best of luck and I really do hope you can get your project done or an extension!!

Maybe you are looking for