IPhone 4S will not start or charge, error message when trying to restore in recovery mode
So my iPhone 4S shorted out the other night while I was charging it. I did the hard reset and it restarted itself. But later that evening, it turned off and wouldn't restart no matter what and would not charge. When I connect it to my computer (mac) iTunes recognizes it and says it is in recovery mode and needs to be restored. It starts the restore process and the apple logo comes up with a loading bar but then when it gets to the "verifying restore with Apple" it gives an error message (9) and then the phone goes back. Please help!
Hey rileyec,
I found this information about error 9:
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
via: iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If those steps do not resolve the issue, I would attempt to perform a recovery-mode restore:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Cheers,
Delgadoh
Similar Messages
-
i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?
When you restore, which error # appears?
-
TS3694 I am getting 1015 error message when trying to restore iphone 3Gs
I am getting error message when trying to restore iphone 3gs
If this is your phone, it appears that you had either loaded the iOS 7 beta on it and it is now expired or you are not trying to restore the phone correctly. Did you attempt to update using something other than the standard procedure in iTunes? You cannot install a custom iOS file.
-
I get the following error message when trying to restore settings on my iphone:settings could be restored due to an unexpected error occurred (3014). anyone will be able to help please? thanks
Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
ITunes will not start: Get same error message ever time...
I installed iTunes 6 and quicktime and now it will not start up at all. Tried uninstalling and reinstalling as many have. The only difference is I am actually getting an error message. I do not get an hour glass as many have. I have tried deleting the suggested file found at: C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info
This did not work either. I keep getting the following error window, and never see iTunes even try to launch: PLEASE HELP!!!!
"iTunes has encountered a problem and needs to close. We are sorry for the inconvienence. If you were in the middle of something, the information you were working on may be lost. For more information about this error click here"hi Josh!
"iTunes has encountered a problem and needs to close. We are sorry for the inconvienence.
the first thing i check for with one of those is a broken quicktime. does your quicktime currently launch? if it doesn't, try these techniques:
b noir, "iTunes doesn't start... Quicktime not installed ERROR 2093" #5, 03:28pm Nov 8, 2005 CDT
keep us posted.
love, b -
''locking as a dupe - https://support.mozilla.com/en-US/questions/834467''
This error message having somsething to do with XUL RUNNERDownload a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
I was browsing and was asked if I wanted to update Firefox. I clicked yes. Thought it loaded, but now I cannot get to the internet at all. Now when I attempt to open Firefox and click on HELP, it gives me a Downloading Firefox 3.6.7 - but it will not connect.
== This happened ==
Just once or twice
== I was attempting to load upgrades to 3.6.7 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.
See "Firefox connection settings":
* https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can -
Itunes will not start, always get error message
I had to reinstall Itunes and ever since I always get an error message stating "Itunes has encountered a problem and must be restarted" I have tried to restart computer, uninstall every Itunes thing several times, updated to newest Itunes program with out any luck. I have run virus scans, spyware scans and still nothing. The only thing that appears with error message is option to debug but that also does nothing.
Have you went here and installed "Quicktime WITHOUT iTUnes" making sure antivirus is disabled? http://www.apple.com/quicktime/download/win.html
-
IPhone 5 will not send or receive picture messages ? Tried everything !
Recently purchased iPhone 5 and have found that I am unable to send or receive picture messages I have tried all of the suggested fixes and still will not work ! I find this extremely annoying and a bit ridiculous that considering the iPhone 5 is meant to be the best phone available to date I can't send or receive a simple mms message this needs sorted !
First does your carrier contract support MMS?
If so, is Settings > Messages > MMS Messaging turned ON? -
I have followed the instructions on the apple support pages and still cannot get my phone to work. It continues to show the iTunes USB picture and is not recognised on my iTunes on the windows PC. When I connect the phone to my iMac it shows no data and says I can restore to factory setting. However if I do this will all my data be erased? How do I get my phone and data back? I have saved most of the photos that were on the phone but all my contact details and messages are stored and I really need to get them back! Would have limited memory on the phone when trying to update caused this problem?
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
I'm getting an error message when trying to restore my iPhone
I'm trying to restore my iPhone 5 because it's been having a lot of problems. I had it connected to my Mac, and it says it's not apart of the iPhone developer program. I have no idea what that it. Please help me, how do I bypass it.
If this is your phone, it appears that you had either loaded the iOS 7 beta on it and it is now expired or you are not trying to restore the phone correctly. Did you attempt to update using something other than the standard procedure in iTunes? You cannot install a custom iOS file.
-
80g Stuck on 'Do Not Disconnect' / Error Message when trying to Restore
Hey -
Just got my new iPod - - imgaine my surprise, it is stuck (and yes, I have tried all the steps) on "Do Not Disconnect". When it is plugged in, I am told that I have a 'corrupt' iPod and to restore.
When I try to restore, I get an error message about software not available...
80g Windows XPhttp://docs.info.apple.com/article.html?artnum=304309
-
Itunes error message when trying to restore a backup on my new iphone5
I recently purchased an iPhone 5. I have been attempting to restore my backup on my new phone and it allows me to to go through the whole process however once it gets to the end of the download an error message pops up stating "iTunes could not restore from backup because there was an error"**. My laptop has Windows 8. I have no idea how to fix this problem and I would love to be able to get my contacts and text messages back. If you have any tips or suggestions any and all help is much appreciated!!! Thanks in advance!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
TM Give Error Message When Trying to Restore HD Contents
So a few weeks back I encountered a problem with my G4 powerbook. The processor was running wide open, non-stop, draining battery life and overheating easily. I decided to try a complete hard-disk wipe and fresh install, thinking that I could restore from my TM backups. So I backed everything up and did the wipe, then chose the option to restore data from a TM backup. Everything went swimmingly, until I was about 25 minutes from completion and TM gave me an error message about a file not able to be transferred (movie file in iTunes) and it could not restore my data. Any ideas on what might be causing this? If I go back into my most current backup and delete the offending file, do you think that I might be able to get back to my usual system? Any and all help will be much appreciated, thank you!
Creedym...
I have a very similar problem with my mini-notebook model NB305.
I'm getting the same message and can't get past F2 or F12.
Bottom line; I ordered the recovery data from Toshiba on-line by model number ---not by type. They sent two DVDs. My unit doesn't have an optical drive.
First call to "John"---yes, you can copy the data to a thumb drive and use that.
Almost two hours of transferring --- the NB305 did not respond to the thumb drive.
Second call to "Paul". After some consultation on his part with someone else he told me that they don't make a thumbdrive (USB) recovery disk for my model, that's why I received two DVDs. ! I would have take it to a shop where they etc...
I haven't decided what to do next. Maybe purchase an external drive rather than take it to a repair shop where it will probably cost more than buying an inexpensive external drive.
t.
Maybe you are looking for
-
My spreadsheet looks like this: Monday Tuesday Wednesday Name 1 OFF 4:30 PM 4:30 PM Name 2 5 PM OFF 4:30 PM Name 3 4:30 PM 5 PM OFF Name 4 4 PM OFF OFF I would like to c
-
How to set the minimial right to run a report only on SQL express Reporting Services
Hi, I tried several times on setup a SERVERNAME\USERA from the "Home-Report Manager --> Site Settings --> Security --> New Role Assignment.. I also checked it already have the roles (System Administrator, System User) being assigned When I try to run
-
How do I get my iTunes music to play once I have moved it to my Seagate external hard drive
I had all of my iTunes stuff on my desktops internal hard drive and it was really slowing it down. So this morning I organized my media folder like apple support said too and then I changed the media folder location to my Seagate external hard drive
-
Satellite 2430 DVD drive issue
Hello there, my Satellite 2430 has got a strange DVD problem and can't figure out what is all about. All started when I tried to do a full recovery. The unit wasn't able to boot from DVD. I've checked the DVD drive with different bootable disks but s
-
How do i get a text field to autopopulate based on responses in two groups of radio buttons
I am using Adobe Acrobat Pro and am very new to this. What I want to achieve: I have two sets of radio buttons; one group is "Likelihood" choices and the other group are "Consequence" choices. Based on what the user picks in those two groups, I want