Iphone 4s won't back up properly in Windows 7

Hello,
So, from what I can tell, this is a fairly common issue, but I've searched forever and haven't been able to find a satisfactory solution. Basically, my iPhone 4s refuses to back up properly in Windows 7. It gets about half way and gets stuck. I have tried resetting warnings, deleting the lockdown folder, deleting the backup both through preferences in itunes, and directly from my computer. I've also done a complete resotre of the phone itself at least 2 times, and the issue still persists. Occasionally, it will sync, but I get the "iTunes could not back up iphone because the backup could not be saved on the computer" error. I thought I fixed this issue a few days ago through some combinaition of the above, but it has just returned, and now refuses to go away. Please help.
Thank you

How large is the backup to iCloud you are attempting?  How much free space is available in iCloud?

Similar Messages

  • Unlocked iPhone 4S won't back up now. How do I fix that?

    My newly unlocked  iPhone 4s won't back up to my computer with iTunes now. It says it's disconnected. How do I remedy that and keep the unlock?
    I unlocked my phone following the instructions I was sent by Sprint, my carrier.
    It seems like unlocking an iPhone can cause a variety of problems (or so I gather from trying to research this)

    Also, I'm not clear if restoring it will help. I haven't tried it yet.

  • Iphone 4S won't back up on itunes, but ipad, ipod and iphone 3GS will.

    I took delivery of my new iphone 4S on Friday and am running the latest iOS and latest version of itunes and the phone restored from the back up copy of my 3GS with no problems and is working great.
    I have just tried to back up the 4S on itunes (as I usually do weekly), its syncs ok but then I get the error message:
    "itunes could not backup iphone because an error occurred"
    I have tried deleting previous back ups, deleting the lockdown folder, backing up on another PC and pretty much everything suggested here http://support.apple.com/kb/TS2529 apart from reinstalling itunes but it still won't back up and throws up the error message. If I plug in my ipad, ipod touch or old 3GS they all back up immediately which is leaning towards me thinking there may be a problem with the phone rather than itunes.
    I have been able to back up via iCloud so I'm not too worried in the immediate future however I do like to keep an iTunes back up as well (for e.g. creating a .csv file of messges etc
    Am a bit stuck now and am not sure which direction to go - do you think a restore would change anything (I assume a restore from iCloud would put the phone back to how it is tonight after the iCloud back up so not sure if this will change anything, (I have always backed up to the PC in the past so have no experience of iCloud back up processes) or should I make an appointment at the genius bar? Googling just seems to come up with what I've already done.
    Thanks in advance.

    Open iTunes and go to Edit>Check for Updates.  You'll need to be running at least XP SP2 or later to update to version 10.7.

  • IPhone 5 won't back up/update

    I have an iPhone 5 and a MBA. My iTunes library is on an external harddrive.
    I need to clear up space on my iPhone as well as back it up.
    I can't update it because there isn't enough space on the phone.
    I can't clear space because most of it is pictures, which won't transfer to iPhoto (I keep getting an error).
    I can't back it up because because it won't backup to my external harddrive. There is no option for me to point it to my external drive, and the iTunes library I have opened while I'm trying to back it up is already pointed to the external drive, but it still tries to backup to the regular harddrive, which is full.
    I'm not sure what I'm suppose to do here.

    Hey Dub180,
    Thanks for the question. I understand you are experiencing issues restoring from an iCloud backup. The following articles may help to resolve your issue:
    iCloud: Troubleshooting restoring an iCloud backup
    http://support.apple.com/kb/TS4036
    iCloud: Restore your iOS device from iCloud
    http://support.apple.com/kb/PH12521
    Thanks,
    Matt M.

  • TS1538 new iphone 4s won't back up to iclound or macbook

    I got an upgrade iphone yesterday iphone 4s, the guy in the shop did a partial backup in shop.  Since getting home I have tried to reset it to back up to icloud and macbook with no luck.  The macbook says i need an updated version of itunes, but it is up to date (my old iphone also won't connect now, same message!).  When I try to back up with icloud it says there is a problem with backup, i've tried different date back ups.  Please help!?

    Try a reset by pressing and holding the home and power buttons until the white Apple logo appears.
    ReneeMouilso wrote:
    My second issue popped up just a few days ago. I am unable to send a picture to anyone via email (gmail).  I checked to make sure MMS is enabled (it is) and I certainly have MMS provided through Verizon.
    MMS has absolutely nothing to do with email.
    Is this the only email account on the device? If not, are  you able to email pictures via other accounts?
    Are you able to send emails with pictures attached from the gmail account on a computer?

  • I changed my apple ID email address and ever since my iphone 5 won't back up to icloud

    I got a new email address so i changed my Apple ID email to my new email. Ever since then my iphone won't back up to icloud. Its been about 2 months now and I'm getting nervous about losing my stuff. Is this fixable?

    Did you ever change the iCloud ID on you phone after making this change?   If not, to change your iCloud ID, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID.  This deletes the account and your iCloud data from your device, but not from iCloud.  Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
    To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account.  To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll.

  • TS3694 My iphone 4s won't back up and won't let me install the latest software update?

    My iphone 4s won't let me back up and it won't let me install the latest software update?

    Back up to where?  What error message do you get?

  • My iPhone 4S won't back up to itunes because an "error" occurred.

    I have a Macbook Air, and as of recently (a couple of weeks) my iPhone 4S suddenly won't back up to iTunes. Everything is up to date...I've restarted everything, restored my phone to the last backup, and then deleted my old backup. Nothing has worked...I'm super frustrated. Any suggestions out there?!

    That's not as many as some....  However, best to import them into a photo app on your computer and delete them from the Camera Roll in the phone.  You can sync them back to the phone if you wish, but they no longer get backed up in iCloud (or iTunes) and the backup will be much smaller and faster.
    http://support.apple.com/kb/HT4083

  • IPhone 5 won't back up

    I have an iPhone 5, model A1429. Every few days I get a warning that states "iPhone not backed up. This iPhone hasn't been backed up. Backups happen when this iPhone is plugged in, locked, and connected to Wi-Fi."
    This warning has been happening since I got it back in 2013. Under Settings -> iCloud -> Backup, I have enabled iCould Backup. The phone is on Wi-Fi, locked and plugged in every night. Why will it not back up? From this same page I have tried to "Back Up Now", but it will not complete the backup. It says "The last backup could not be completed. Last backup: Never" at the bottom of this page.
    Current software is iOS 8.2. Can you guys help me out?
    Thanks,
    Mike

    Hi Mike,
    That might be the case.  To check how large your iCloud backup is please do the following:
    To check the size of the backup on your device in iOS 8 or later, tap Settings > iCloud > Storage > Manage Storage
    Manage your iCloud storage - Apple Support
    Have a great weekend,
    Alex H.

  • IPhone 4 won't back up... because session could not be started. Please Help

    iPhone software: 4.3.5
    iTunes: 10.5
    Windows 7
    Okay so here I am trying to back up my iPhone 4 to get it ready for iOS 5 update, but for some reason it wont back up.
    I get the message:
          "iTunes could not back up the iphone … because a session could not be started with the iPhone."
    I searched around the web to try to find a solution and have tried every single one;
    Changing the time zone on computer.
    Deleting previous backup. (made a copy put it on external drive just incase)
    Disabling AppeMobileDeviceService.exe .
    Re-Installing iTunes
    Restarting iPhone
    None of those have worked. What is it that I am doing wrong???

    @operea724 & DebyP
    I figured out a somewhat simple fix for this problem...I tried searching the internet for solutions, and it took me a couple of trial and error tests before winding up with this very simple solution. It also fixes those with problems with a blank iTunes store after updating to iTunes 10.5.
    Resetting the winsock process will fix it. And how to do it:
    1. Close all running programs. Then, click on Start Menu -> All Programs -> Accessories -> Right Click on Command Prompt -> Click on Run as Administrator (or simply click on Command Prompt if you've got UAC disabled)
    2. Enter the following command line in the window: netsh winsock reset
    3. Press Enter and then it will ask you to restart your computer. Do so. This should fix the CPU Usage and blank iTunes store problems.
    4. Once done restarting, check your Task Manager whether the situation changes or not. If it still persists, try repeating the process...if it still doesn't work...well I guess that's the time that one should contact a local Apple store and ask for a fix...=)
    So I hope I was able to help with this response...=)

  • IPhone 5S won't back up to computer through iTunes

    I keep getting an error message that says my apps won't back up because the computer isn't authorized when it is authorized. I have gone in and de-authorized and re-authorized the computer and I get the same results. I have an iPad Air and it works fine. Any ideas?

    Hi there Basshammer,
    You may find the troubleshooting steps in the article below helpful.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    https://support.apple.com/kb/TS1389
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/ts2529
    -Griff W. 

  • I need help with Time Machine - Won't back up properly

    I'm new to Macs, my MBP is barely a month old, so bare with me.  I do understand computers pretty well and I've been trying like **** to read up and fix this on my own, but it's starting to tick me off.
    Okay so I got a "WD My Passport" external HD for Xmas and my goal is to have Time Machine back everything up on it.  The problem started after a backup was halfway through and froze.  I thought wiping the Passport clean and starting over would do the trick, but it was tricky figuring out how to erase "Backup In Progess Files"
    I read up on the "Disk Utility" stuff and partioned the Passport, which set it back to normal it seemed like.  So I tried the backup one more time, but again it froze a little less than half way through.
    So now "Disk Utility" won't even let me erase the Passport or Partition it - it tries for about 10 minutes and eventually says it can't "unmount".  Yet when I enter Time Machine it shows that some files have been backed up in "Star Wars Mode", but it seems like that's only saved to the MBP itself?
    Please correct me if I'm wrong with my logic, and any help is much appreciated.  I'll provide further input if it helps too, just let me know.

    Sounds like a bad Passport may be the culprit. If Disk Utility can't erase or properly mount the drive, it may have serious problems.
    I've used Passports for Time Machine with great success, but I've also had to replace 2 of them as they eventually went bad. Try another external hard drive and I'll bet it works.

  • IPhone 4S won't back up after iOS 6.1.1 update!!! :(

    I updated my phone to the new iOS 6.1.1 this week, through the wifi connection. I just synced up my phone with the computer now via cable, and it says that "your iPhone cannot backup due to an error".
    This is the first time my phone has done this, conveniently when I desperately need to back up my phone.
    Can anyone try to help me with my inconvenient problem?
    Thanks in advance!

    Hello emcruz1995
    For issues with making phone calls on your iPhone 4s, check out the General phone and connectivity issues and look at the iPhone Call and Connection assistant as well as the No cell signal strength anywhere parts to get it sorted out.  
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    No cell signal strength anywhere
    1      Verify that your carrier name appears in the status bar, at top left of the display.
    2      Turn Airplane mode on, wait for the airplay symbol to appear in the status bar, and then turn it off again.
    3      Reset Network Settings: Tap Settings > General > Reset > Reset Network Settings.
    4      If your iPhone is in a case, try removing it to ensure that the case isn't interfering with the cell signal strength.
    5      Contact your carrier to find out the following:
    ▪       If you are in an area with network coverage.
    ▪       If there is a network outage.
    ▪       The account is properly configured to your phone.
    6      Try to restore your phone and set it up as new.
    Note: Your iPhone may be able to receive calls in as little as 15 minutes after activation. If you are migrating your current phone number, it can take longer–up to several days, depending on the type and status of your former service account–before calls are routed to iPhone. In the meantime, you can make calls and use the device's other features.
    Regards,
    -Norm G.

  • HT201269 iPhone 4 won't back up to iTunes on an older Mac. HELP!

    When trying to back up my old iphone 4, it won't sync to iTunes on my computer because iTunes is not the latest version. I've since downloaded the lasted version but still have the same error message. I've seen in some forums that since I have an older Macbook and my iphone is operating under a newer iOS, it may not be compatible. Help! I need my pictures and text messages backed up!

    Hey nataliemk23
    Music that was not purchased from the iTunes Store does not transfer from iPhone to computer. You will need to setup Home Sharing on both computers. You can also use a thumb drive or file sharing to move the files over as well.
    iTunes 11 for Mac: Use Home Sharing to import items from another iTunes library
    http://support.apple.com/kb/PH12286
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • TS3992 IPhone 4s won't back up to iCloud

    Anyone find a solution yet for iCloud backup issues? IPad backup working fine, but iPhone will not back up. Last successful backup on May 16.

    My 4S hasn't backed up since May 17th.  Not sure why.  Plugged my phone in last night and manually started the back-up before I went to sleep.  When I woke this morning it just had a statement, not an error or warning, telling me how iCloud back up works.  And it did not back-up.  I've had the phone since it came out last year and it's been working just fine.  Why all of a sudden has it stopped working properly?  I don't even back-up my photos to iCloud.  I have 22.3GB available out of 25GB.

Maybe you are looking for