IPhone 4S Won't Charge After iOS7 Update

After installing ios7 update my phone fails to charge properly.
When on: plug in charger : 'this device may not be supported' --- my option? 'dismiss'
on every plug in this message appears.
When off: battery icon appears when charger is plugged in, after 3 seconds fades to black, on pressing home button it shows battery icon again.
I've tried all solutions provided to me by phone technical support, no help.
My phone currently charges to 3-5% when left off, comes back to life when turned on, but doesn't hold charge for more than 5 min and dies.
When plugged into mac/itunes everything works exept charging.
I've tried other cables/chargers, nothing
Also no longer supports my fm car transmiter that I purchased 'this device may not be supported' --- my option? 'dismiss'
The reason for buing an iphone was to have my music on the go and be able to play it/record my creative ideas: now it has become a paper weight and source of frustration.
I will be taking it in to an apple dealer today to check if its a hardware issue, but there have been no hardware problems or any damage before or after ios7 instal.
Questions:
how do i get it to charge? how do i get it to support my purchased iphone accesories?

I have a similar problem. I have an iPhone 4s that was working perfectly. Almost immediately upon upgrading to iOS7 I noticed that the battery began to drain much quicker. This morning when I tried to recharge the battery it would not recharge. I followed brad805's suggestions. When I took it to the Genius Bar they attempted to remove the battery and directly power the phone from a cable and that did not work. The phone is now completely dead and because it is past the one year warranty period, there is little that the people at the Apple Store can do to help me. I took very good care of the phone when I owned it and there were no incidents to the phone in the time since I upgraded to iOS7. I strongly believe that the upgrade to iOS7 is the contributing factor to this phone failure.
Is there a mechanism to register a complaint with Apple? I understand that phones fail from time to time but based on the posts I am seeing on the internet, I fear that there are additional instances like mine.

Similar Messages

My iPhone 4 won't charge after iOS7 update

Dear all,
I gave my perfectly functioning iPhone 4 to my girlfriend with iOS 6.1.3 installed. After upgrade to iOS 7 we encountered a lot of problem with the battery charging. I will try to describe them (please keep in mind that I have already tried different cables/rechargers/connecting it to different computers etc etc...)
1) When the iPhone is on it just wont recharge.
2) When there is battery left, I switch the iPhone off and I plug it the recharger, it just wont recharge.
3) When the battery is completely drained and the phone is off I can recharge the phone a little bit! just untill the Iphone switches on automatically, than the recharging stops.
Because the recharging can take place in some "exotic" circumstances I believe that everything with the hardware is working. I suspect the upgrade wo iOS 7 is the main suspect.
Any thoughts/suggestion is welcome.
Andrea

Update
I went to the Apple store today and informed them of my issue with the iOS7 on my 4S. They diagnose the problem as a hardware issue not a software issue (The charging dock/area inside the phone where the charger connects was busted). So apparently to them, my phone was already "going to break" and it had no relations to iOS7. They also told me that it sometimes just happens - hardware malfunctions/problems. Since my phone wasn't under warranty (1 year 3 months, slightly over) my phone cannot be replaced & they told me I have to purchase a replacement b/c unfortunately that part - battery dock thing - cannot be replaced on the 4S but apparently can be on the 5. Also I overheard that the wifi issue where its greyed out is also a hardware issue and the phone needs to be replaced. This all sounds bogus to me. Too much of a coincidence in my opinion, but sadly enough my warranty is over and now I'm just ****** that I have to replace my phone. (Iphone 4S replace -200 dollars, 90 day warranty OR purchase the iPhone 5C/5S instead) Learned my lesson, buy the Apple+ for stupid situations like this. I'm still ****** at the fact that my phone literally died after the iOS7 update, great timing. Never updating again.

My iPhone 4S won't charge after iOS7 update

I updated to iOS7 yesterday and everything seemed alright until 1 day later. My battery went from 70% something straight to 1% out of nowhere. I left it charging on my wall charger and came back 1-2 hours later and it was still at 1%! I knew something was wrong then so I tried to turn off everything possible - i.e apps, brightness. Unfortunately, that didn't work either. I tried turning it on and off which did nothing. My phone was stuck on the "red battery" big icon. Once my iPhone connected again, I tried to restore my iPhone and now it's stuck on the charging phase - but the % doesn't go up and my computer doesn't detect my phone at all. I don't think it's charging. HELP! I have it "charging" (usb connected to comp) So far I don't see any changes. All I see is my dying phone. Come on apple, this is riduculous. Help, if anyone has the same problem and found a solution!

Update
I went to the Apple store today and informed them of my issue with the iOS7 on my 4S. They diagnose the problem as a hardware issue not a software issue (The charging dock/area inside the phone where the charger connects was busted). So apparently to them, my phone was already "going to break" and it had no relations to iOS7. They also told me that it sometimes just happens - hardware malfunctions/problems. Since my phone wasn't under warranty (1 year 3 months, slightly over) my phone cannot be replaced & they told me I have to purchase a replacement b/c unfortunately that part - battery dock thing - cannot be replaced on the 4S but apparently can be on the 5. Also I overheard that the wifi issue where its greyed out is also a hardware issue and the phone needs to be replaced. This all sounds bogus to me. Too much of a coincidence in my opinion, but sadly enough my warranty is over and now I'm just ****** that I have to replace my phone. (Iphone 4S replace -200 dollars, 90 day warranty OR purchase the iPhone 5C/5S instead) Learned my lesson, buy the Apple+ for stupid situations like this. I'm still ****** at the fact that my phone literally died after the iOS7 update, great timing. Never updating again.

My Iphone 4 will not charge after Ios7 update, does anyone know how to fix ?, My Iphone 4 will not charge after Ios7 update, does anyone know how to fix ?

My Iphone 4 will not charge after ipdate to IOS 7.0.4, Does anyone have a solution ? I have tried apple cables and chargers. I see many have the same issue. Anyone made progress ?

No offence, but as with quite a few others, my Iphone stopped charging on mains after iOS 7.0.4 update too.
Not sure you can categorically advise that "it simply is not a software issue" when so many different people are having the same symptoms after updating their iOS Just have a quick Google!
Luckily my (original Apple) cable will still allow recharging via USB to a laptop. So, process of elimination would point to a bricked charger that was working faultlessly up until the iOS 7.0.4 update was applied. Seems quite a stretch to be a coincidence.
Look forward to an explanation ..... and an update? ......

Iphone 4s won't charge after updated to ios 6.1.3

iphone 4s won't charge after updated to ios 6.1.3
Different adapters and usbs have been tried, and now power has been drained.
Apple support says there is nothing they can do about it, and they surggested me to pay 199 for a new iphone.
Is there anybody having the same problem?

I'm having the same issue with iphone 4.
Seems to work ok after i connect it to itunes but then the next day i have to do it again.

Iphone 5 won't charge after reaching 100% battery

iphone 5 won't charge after reaching 100% battery. what happen to it?
update: i slove it already. i don't need your help now.

Charging automatrically stops when your battery is full...that's done by design.

4s won't reboot after ios7 update. I have restored 4 times. Every time it gets stuck on Apple icon with update bar at 10%

4s won't reboot after ios7 update. I have restored 4 times. Every time it gets stuck on Apple icon with update bar at 10%
HELP!

That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

Password won't open after iOS7 update

Password + won't open after iOS7 update. It no longer recognizes my password. Does anyone know how to fix this?

What version of iPhoto? What happens when you try?
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

Iphone 5 won't charge after being dead for three days.

Iphone 5 won't charge after being dead for three days due to power cable breaking. I got a new cable and it still will not charge. Is my phone broken in any way? What can I do to fix this?

Hey TalkBack12,
These are the recommended troubleshooting steps I found for when your battery does not charge:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
via: iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Since you got a new cable, I would concentrate on trying a cable other than the new one.
Welcome to Apple Support Communities!
Sincerely,
Delgadoh

IPhone 6 won't charge after 8.02 update

Hi,
Since the 8.02 update my iPhone 6 won't charge from any of my 3rd party cables and will only charge using the apple cable; despite my 3m cable being "apple approved" and the battery indicator showing its charging on the phone, the power still goes down even while it's plugged in and it's saying the phone is charging. I'm just wondering if anyone else has had this issue since the update? All chargers are working fine on my iPad running 7.1.2 and worked fine while I was using 8.01 on my phone however since updating to 8.02 the only charger that seems to work is the official apple one which I'd rather not use as they aren't long enough. Any help would be appreciated.

For the iPhone 4S, Apple seems to have used a faulty WiFi chip which in some cases seems not to be able to handle the load of the iOS. This can lead to overheating issues which can eventually cause a hardware failure
As customers in good faith we bought this product
We paid a large amount of money (I paid some $800 last year) since we believed we bought a quality product in the believe we could use it -with good care of course- for at least 2, 3 or even 4 years to come
We upgraded the firmware from iOS 5 or 6 to iOS 7 since Apple advised us to do so (as is very obvious from the constant messages in the settings menu of the iPhone and in iTunes)
We followed all the regular procedures as advised by Apple in the upgrade
There is no way how Apple could hold us responsible for having done a 'wrong' installation, making us responsible for our own actions.
Apple has been aware for over a year the Apple 4S WiFi chip is not reliable (A Google search on iPhone 4S Wifi greyed out will proof my point) and was therefor fully aware this "greyed out" problem - which also occurred when iOS 6 was introduced, might very likely occur again with the introduction of iOS 7.
Since Apple did not inform her customers of this risk the customers were not given the choice to either upgrade (knowing the risks) or staying with the previous (working) version.
Apple does not enable the users to return to the previous version of iOS, and even if Apple would allow the users to return to a previous version, there is a great risk the hardware has become seriously damaged already in the upgrade to iOS 7, making this not a feasible option.
As result of this us, we, customers are now stuck with an unusable iPhone for which we paid plenty of money and so support from Apple whatsoever in solving this issue.
I feel that Apple should take their responsibility and help her customers in solving this quality issue.
( One thing I am sure of, if Apple would be a car manufacturer or an airplane manufacturer they would never get away with this, and would be forced to do a recall)
My message to Apple:
You know thousands of your customers are affected by this fault. It is now time to act. Taking responsibility never hurts (even if you for some reason feel you are not fully to blame) It gives you credit. And credit gives you loyal customers.

My ipad with retina display won't charge after ios7. I have purchased a new cord and adapter but it won't charge at all or even recognize that it's plugged in most of the time. Help!!

My iPad is less than a year old, still under the one year limited warranty, though since I don't know the exact problem, I don't know if my problem is covered. I have spoken to AppleCare agents 3 times, during all of which my conversation was cut off. In my last conversation I was told to do a complete reset, which I have now done. Problem is, I am now stuck on the set-up screen, as I cannot get above a 2% charge, meaning that my ipad cuts off long before I'm able to do a restore using iTunes, iCloud or even set it up as a new device. So, basically, I now have a $600 coaster... and I'm not happy about that. Especially since I'm nowhere near an Apple Store. I also bought the iPad at Wal-Mart, which I guess was a mistake, because once 30 days have passed, they couldn't care less about helping me. What do I do now? And please, don't throw a bunch of technical jargon at me.. I won't understand it and it'll just frustrate us both if I try. Thanks!
p.s. I'm not 100% sure what OS it currently has, though I do believe I was able to update it to 7.0.3 or possibly 7.0.4 through iTunes, though I can't check it now.
p.p.s. I have always used the charging cord and wall adapter that came with the device to charge it. When this problem first occurred, I also purchased new, exact replicas of both of these, which, obviously, made no difference.

That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

Iphone 4s performance very poor after iOS7 update

Hi Guys,
I just thought i'd post my experience on my iphone 4s...
First of all the phone is approx 18 months old.
The phone was perfect until I updated to the popular IOS7 update, cough!!!!
Heres what's happening...
iPhone probs since IOS7 update
First of all the phone never missed a beat until ios7 update. Please don't insult me apple and tell me that this is a coincidence.
-Batt perc poor accuracy readings, sticks on amount for long period until reset, thereafter reads incorrect again. Last week was reading 93% but was actually flat.
-Batt can read low, phone freezes, reboots on its own & batt will then read at a higher perc.
-Phone freezing and rebooting on its own intermittently, either has to be physically switched on (from black screen) or white apple appears & it switches itself on.
-Select msgs or email - white screen appears only.
-Have to reset phone on numerous occasions due to lack of or no response.
-After reset all messages, emails, notifications etc come in all at once
-Will get bulk messages, even from same people.
-Will not open messages or email at times, poss due to signal loss while phone shows still signal bars (States switch in wifi or network)
-Loss wifi all the time, doesn't work at all now. (oddly it worked again in the apple store which left me really baffled?)
-Search for email now poor
-App Store search poor, loading poor
-Alarm clock not working at times
-Switching off on its own
-No response from screen at times and accassional delays when it does work
-Battery drain excessive, even when not being used! I have switched any hidded consumers off
-Very jaggy/not smooth in operation at times
-Opening app, settings etc take too long. An app might 'blink' i.e. Flash off then back on.
-Wifi on at access screen but switched off in settings and therefore can not select on option
There could be a battery issue here but only since ios7 update has this all came into play. I used to really like the phone and enjoyed using it.
I was at the apple store yesterday and the guy showed me that my battery was borderline 79 -80% condition (orange).
He mentioned that there also may be software issues so I am now going to carry out a full retore from new,and post back during the week.
If a company from any technical background that deals with software, and hardware, and the the system or particular part of the network/system/hardware lays down, then you must stand by it.
I am due an update apple if you're listening, but if a battery is going to last only a year and a half or less then I very well may take my chances with another manufacturer. I just can't be bothered with hassle and the thought in my mind waiting on the phone battery failing at some time.
I understand the technology behind it all but maybe apple need to look at the consumption side of things more than the makng a stronger battery. Maybe consider a secondary system using small second battery or solar, with temperature regulation of some sort. Another approach would be to have a primary system (for calls, texts and maybe limited internet) and a secondary system (for apps etc etc) simply controlled by a type of switch/relay/regulator i.e. if the battery drops below 25% you will not get to use secondary systems keeping your phone usable in terms of making calls, which the mobile phone was intended, remember!!!!
I called my phone network company and they said they would cover the bill for a new battery as the guy in apple store suggested would fix the powering issues.
P.S. I emailed apple about this last week, got an auto response stating we'll get back to you in 24 hours, and guess what, they didn't.

I have a similar problem. I have an iPhone 4s that was working perfectly. Almost immediately upon upgrading to iOS7 I noticed that the battery began to drain much quicker. This morning when I tried to recharge the battery it would not recharge. I followed brad805's suggestions. When I took it to the Genius Bar they attempted to remove the battery and directly power the phone from a cable and that did not work. The phone is now completely dead and because it is past the one year warranty period, there is little that the people at the Apple Store can do to help me. I took very good care of the phone when I owned it and there were no incidents to the phone in the time since I upgraded to iOS7. I strongly believe that the upgrade to iOS7 is the contributing factor to this phone failure.
Is there a mechanism to register a complaint with Apple? I understand that phones fail from time to time but based on the posts I am seeing on the internet, I fear that there are additional instances like mine.

Ipad4 stopped charging after ios7 update

My ipad 4 stopped charging after the ios7 update. How can I resolve this issue?

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing, Wall Paper, Sound etc will be reset

My iPhone 5c won't charge after i have updated to IOS 7.0.6. I have tried amny different outlets, cleaned the iPhone wires and stuff. But nothing won't work!

Please help, I have been buying new wires and everything but it won't work.

Basic troubleshooting from the User's Guide is reset, restart, restore.
Try each of these in order until the issue is resolved.

IPhone 5 Won't Sync After iOS8 Update

I have updated to iOS8 & now I'm unable to sync my iPhone 5 with iTunes 11.4. I initially did the update via OTA & noticed the problem, so I downloaded the ipsw file & did a restore. I then setup the iPhone from my last backup & the problem was still there, this time I was unable to sync most of my apps & none of my music collection. I now currently on the second restore & this time I'm going to try setting the iPhone up as "new" & then try to restore the apps etc manually instead.
Has anyone else either on an iPhone 5 or another iPhone who has updated to iOS8 experienced this problem too?

This appears to be a common problem. In fact, so common, it can't be accidental (see My MacBook won't sync my iPhone since I downloaded IOS8, is anyone else experiencing the same problem?) It appears to be a deliberate ploy, that, in my opinion, amounts to commercial blackmail, by Apple. I've been a loyal user of Mac products for almost 15 years since I bought my first ipod and MacBook. Today, I have an ipad2, iphone 5 and 6 and a MacBook of an older generation, lovingly cared for, carefully nurtured but well past its sell by date...according to Apple. So my operating system has gone as far as it can go. But still I refuse (I cant afford) to budge. So get itunes 12, someone suggests. Can't. It doesn't operate on my size of MacBook, the ones Apple wants to forget. Y'know, the ones they built the sales of their company on? So, upgrade to ios8, my iphone5 insisted, your world will be a better place.Buy an iphone6 and all your problems will be solved. U2?
Excuse me, no, it isn't. Now my iphone wont sync and itunes refuses to transfer my musical choices to my devices. Not only that, I can't do a manual backup to my computer, only icloud.
So, I've forked out a heap of money, in good faith, for a product, of Apple's design, that gives me less than what I had before, deprives me of my own music collection (28,000 tracks) and limits me to choose my listening pleasure, only from music bought from itunes. There's something rotten in Silicone Valley.

IPhone 4S Won't Charge After iOS7 Update

Similar Messages

Maybe you are looking for