Iphone 4S won't restore backup after ios8 update

I updated my phone to the new iOS8 this week. I made a backup of my phone on my computer, and now it won't restore. It gets to within 5 seconds of completion before giving me the following error message.
I tried the steps in this article, but nothing has worked. All my contacts / photos messages have been wiped and I'm hoping to salvage these.

Make sure you are using a USB port directly on the computer, not a USB hub, and a rear rather than a front port if your computer is a desktop or tower case.
Disable your antivirus before restoring. If your antivirus is Kaspersky you may have to completely uninstall it.

Similar Messages

  • HT1222 iPhone 5s won't turn on after this update. Battery was at 98%, tried holding sleep & home button while plugged in, no good. Any ideas?

    iPhone 5s won't turn on after this update. Battery was at 98%, tried holding sleep & home button while plugged in, no good. Any ideas?

    P.S. I just noticed; when I hold the power and home button at the same time while it's plugged in as if I was going to restart it, my computer acts as if I'd plugged it in again (it makes the USB notification sound, itunes opens up again, I get the same "your iphone is in recovery mode" message, etc.), but that's the only response I've been able to get from pressing anything on the iphone. thanks again.

  • Iphone 6 won't start up after new update

    iphone 6 won't start up after update, what can I do?

    And it stops at that screen and that is all that shows? Then you need to try and force the device into Recovery Mode and restore. See the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • Iphone 5s won't turn on after the update

    iphone 5s won't turn on after downloaded recent update

    Hey lillyluv2010!
    Here is an article for you that will help you troubleshoot this issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • IPhone 4 won't restore backup, no error code

    I recently backed-up my iPhone 4 running iOS 7.1.1, and when I try to restore the backup in iTunes, it loads all the way and then gives me the error "The iPhone "iPhone" could not be restored because an error occured." I've tried many things, I've restored the iPhone many times and attempted to restore the backup many times too. I really need to restore the backup to my phone, and I don't understand why it's not s

    Okay - other things I would try is different USB cables and restoring on another computer if possible.
    If no joy with either of those, make an appointment at an Apple store near you and bring it in to be evaluated. It may have a hardware problem and will need to be replaced.
    ~Lyssa

  • Iphone 4 won't switch on after ios update

    Hi my iphone 4 won't switch on pretty well first use after latest update.
    I have tried numerous button pressing configurations and times as suggested on other forums but still no luck...any ideas?

    Hold down Power on/off and home button at same time, when apple logo appears again release.
    If still have same problem force recovery mode restore with iTunes, set up as new first making sure phone goes to home screen.
    If all good - restore from back up
    good luck...

  • Please help, my Iphone 4s won't restore backup.

    I've been trying to restore my backup to my 4S after restoring it. It keeps telling me that my Iphone backup cannot be restored because my backup was corrupt or not compatible with my phone. It loads up all the way too, I just really don't know what to do. Any help is appreciated

    Make sure you are using a USB port directly on the computer, not a USB hub, and a rear rather than a front port if your computer is a desktop or tower case.
    Disable your antivirus before restoring. If your antivirus is Kaspersky you may have to completely uninstall it.

  • Iphone 4 won't restore backup! NEED HELP ASAP!

    Ok so I got an iphone 4 last week on at&t and today decided to switch to verizon. I did so and they switched my contacts and pictures for me. great. So I got home and connected to my macbook pro and I clicked restore from backup or whatever and it was the wrong thing. So it restored from my oldd ipod touch so I lost all contacts and pics. When I click iTunes>preferences>devices I see the backup from the other phone that I need but I need to know how to get that onto my iphone I have now. Please Help!

    You won't be able to.  Here's why:
    Since both your phones are new, they likely had the newest iOS version installed.  For AT&T it's 4.3.3; for Verizon it's 4.2.8.
    Since the Verizon phone has a LOWER firmware number than AT&T phone, you cannot restore a Verizon phone (older firmware) from an AT&T (newer firmware) backup.  You could, however, restore an AT&T phone from a Verizon backup since the AT&T phone has  the same, or more recent firmware update.
    No way around this.  If you search this forum, you'll see many similar posts. 
    If you used your phone as intended, you shouldn't lose much data at all, other than perhaps some application data.  Photos are stored on your computer in iPhoto (unless you didn't do as recommended and upload photos taken by the iPhone into iPhoto), contacts should be synched with Address Book so they should be on your computer.  Your iTunes media (videos, music, podcasts, apps) should still be in iTunes ready to be synched onto your new phone.

  • IPhone 2.1:  Cannot restore backup after upgrade?

    OK, here's my scenario:
    Had 2.0.1 on my 3G. Decided to upgrade to 2.1. I have a PC, and I do not sync my contacts with any email account (yet). So, I made a backup of my iPhone with iTunes prior to the upgrade. Good strategy, I thought: Backup, Upgrade, Restore. Hah, what was I thinking?
    Made the upgrade. iPhone started up just fine, but it was empty. Restore my data.... thunk iPhone decided that something wasn't tasting too good and refused to accept the restore. In fact, it froze my iPhone every time, causing it to get stuck in a loop of vibrate every 10 seconds with the Apple logo on the screen. Hmmm...
    Several attempts to factory restore / DFU and re-upgrade, downgrade, but the restore messed it up every time. gulp I've lost my contacts!?
    Nah-uh...
    No way....
    I refuse to accept it..
    Using a method of search, I searched those recent MDBACKUP files for the word "addressbook" and found two files. One for contacts, one for contact photos. The filenames are just ridiculous. Anyway..
    I moved the backup folder somewhere else, created a new one with the same name, and added these two files along with the three PLIST files which they're matched with.
    I started a manual restore.
    It copied and restarted.... and it restored my contacts. Wow.
    I tried this trick again, this time adding the files with my Safari bookmarks.
    Presto.
    Thank goodness.
    So, if you ever need to just restore your contacts or bookmarks or the like, this is one way to do it. Anybody have a better method?
    -- dijitul in Hawaii

    What do you open the folder with to find the one with contact info... test edit? Also... how do you find out what plist files they are associated with? This may sound simple but it's not really for a basic Mac user. I shouldn't have to do this after a standard update. Not good..
    But if I can get more in fo I will give it a shot.
    Thanks.

  • Iphone 4s vibrates for no reason after IOS8 update

    Since I updated to IOS8, my iphone 4s will vibrate, like I got a text or notification.  When I look, there is nothing.  No new message, no new email, no missed call. Nothing.  It has happened at least 5 times already and I just updated late last night. I am tracking the times to see if it happens on a schedule or has any pattern.  Anyone else experience this on any iphone on IOS8?

    In my iPhone 4s updated with ios8, if I check the mail app and receive new email the phone will vibrate only after few seconds. If I stay some time in the app I can relate the vibration to the new received email, but sometimes I only check the new email, turn off the device and put it in my pocket. Then eventually the phone will vibrate. I think that a new message was received but, in fact is a late new email vibration... Is that the case?

  • IPod Won't Turn On After iOS8 Update

    Hello,
    About a week ago, my mum upgrade to iOS8. For a few days it was working absolutely fine then the other day her iPod just wouldn't turn on. I used the Menu+On/Off button to reset it and we were able to get it to turn on, however the next time it was turn off it wouldn't turn on again so she had the use the reset method again.
    I did a restore to one of her back ups to see if that made a difference but she is still facing the same problem.
    We were wondering if anyone has a solution? Once the iPod is on, it functions and charges as normal it is just a problem with turning it on.
    Any help will be deeply appreciated!

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears. Done
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • Iphone 3GS won't turn on after IOS6 update.

    I updated my dad's 3GS to IOS 6
    Now, It says the update is complete, press okay
    after you do this, it then tell's you to connect to itunes.
    Then once it is connected, it takes a while to bring phone up, then phone turns off and back to apple screen.
    I have tried to reset it aswell and it still isn't working.
    What else can I do??
    Kerryann.

    Try Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...

  • HT4623 iPhone 4s won't switch on after ios6 update.

    I updated my iPhone 4s today when I was at school. I put it to one side for it to load. Then when I checked back about 1 hour later, it had switched itself off and now I can't turn it back on again. I've tried plugging it in and connecting it to the computer but nothing seems to work. I don't know whatelse to do! Please help me!!

    Ok scratch that. My phone's working again. For all of you who might have the same problem. I just conncted it to the computer and pressed the home and the lock key. Your probably don't even have to connect it to the computer for this to work.
    Thank you anyway! (:

  • Unable to restore backup after updating iphone 4, because "not enough free space"

    I updated my iphone 4 to v7 via itunes (v12), and in doing so, my camera roll was erased as were most of my calendar events.  I am trying to restore the backup that I created just before updating, but I get an error message in itunes that says "itunes could not restore the iphone" because "not enough free space".  There is 2.5gb free on my iphone, and I created the backup just before updating so there should be plenty of room.  Does anyone know how to get the iphone to restore and/or how to put my pics & calendar back?  itunes hangs up at the end while syncing too...

    hello again, don't post twice the same question, it won't be answered faster.
    see your previous thread: iphone 4 unable to restore backup after updating to v7

  • My iphone won't turn on after recent update

    My iphone won't turn on after recent update. How do I fix this?

    2 more options:
    Restore from backup
    Restore as new
    http://support.apple.com/kb/HT1414

Maybe you are looking for

  • How to use chinese big5 fonts in Linux with Java 2 1.4.0.01? Please help me

    Hello I just trying to run a java program in Mandrake Linux 8.2. Everythings work well except the fonts. I did read this page http://java.sun.com/j2se/1.3/docs/guide/intl/fontprop.html but the problem still there. Because I don't know how to modify t

  • How can i make a request that just returns a navigation object?

    ... and similarly how can i just return the product list. For example lots of our customers paginate through page after page of products and the navigation remains constant.

  • Pre-Mac book Pro purchasing quesiton

    Evening. I am looking to purchasing a Mac book Pro for my next 4 years at college. I was wondering if I would be able to set-up the Mac Book Pro so it's display could be used as a monitor. Could I hook up say, an Xbox 360, to the Mac and use the disp

  • Change of field label for a database field attribute

    Dear ALL, I tried to change the label field of a datbase attribute For example the field from the database is Customerid but i need to display the field name in the view object as Customer ID, but i am unable to change it in the xml file. I tried wit

  • Heat/overheat and fan speed: worry?

    Hi My imac is 27 inch mid 2011 after i use my imac for 30 min, the machine is getting really hot on top. It happens fast if i play game like Leauge og legends in windows bootcamp, but it also gets really warm when i just surf on safari/internet. So n