IPhone 4S won't restore from backup

I left my iPhone 4S overnight to update to iOS6, but when I woke up it said it was in "recovery"(? not sure exactly, but something like this) mode and needed to be restored to factory settings. I restored it and went to get my backup from before I downloaded the update, but it isn't restoring at all, even with older versions of my backup. It says it takes 5 seconds to restore, and then is exactly the same and on factory settings. None of my contacts, settings, etc. are restoring. How can I get an old backup to restore??

Exactly the same thing has happened to me. I've been banging my head against a brick wall for 5 hours trying to fix it!!

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IPhone 4 won't restore from backup - Not Enough Space

My wife deleted some photos from her iPhone 4 by accident and we are trying to recover them. We hooked her phone up and tried to do a restore from backup but we are getting an error saying there is not enough space on the iphone. How can that be if the backup came from the computer? How do we get the photos back or how do we get iTunes to restore the backup? Please help!
Thanks,
Jim

We called Apple and they told us to take it to the Genius bar and they would be able to help us restore the photos from the backup file that is on my wife's laptop. We haven't had a chance to take it in yet though. I'll try to post our results once we get in there.

IPhone 5 won't take a charge & won't restore from backup

My iPhone 5 stopped taking a charge. So I updated to 7.whatever & backed it up. It still would take a charge so I went through recovery mode. That seemed to complete (I've done it twice now) However, the phone still won't take a charge and it won't restore from my backup. (Since the initial run through recovery mode it has never accepted the backup. It alway errors out saying the iPhone disconnected. It never disconnected physically and I've tried mutiple cables so which worn on my other iPhone so they are not the problem. If I plug the iPhone in it will cycle between on and off and never accept a charge or allow me to get through the backup process without "disconnecting" Any suggestions?

Hello GreenLantern17,
It sounds like you are unable to charge your phone and it keeps disconnecting when you have it plugged into your computer, even though you have tried mulitple cables. If you have not already, try charging the phone with the wall adapter that came with it. If it works there, into I recommend starting with the following USB port troubleshooting for your computer:
Remove any third-party battery packs or cases from the device and ensure that the USB cable is connected directly to the port on the device.
If your Lightning or 30-pin cable is connected to a keyboard, display or USB hub, try plugging it directly into a USB port on the computer instead.
Close any virtualization apps (such as Parallels or VMWare).
These apps may interfere with your computer's ability to communicate over USB if they aren't properly configured, or up to date. If this resolves the issue, contact the developer of the app to see if an update is available.
Restart your computer.
Restart your iPad, iPhone, or iPod touch.
If you're using an accessory or third-party cable to connect your device, try using an Apple cable with the device instead.
Update to the latest version of iTunes if you have not already.
Disconnect other USB devices from your computer, except for your keyboard and mouse. Then, reconnect your iOS device. If the issue is resolved, reconnect the other USB devices one at a time. Make sure your iOS device is still recognized by the computer after adding back each device.
If one of these steps resolves the issue, but it comes back later, make sure you haven't changed how the device is connected. For example, check to see if you plugged the device into a specific accessory, or used a specific cable that reintroduced the issue.
From: iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254?viewlocale=en_US
Thank you for using Apple Support Communities.
Cheers,
Sterling

Iphone 5 won't restore from previous backup

I can't get my phone to restore from a previously synced version. I restored my phone thinking I could fix another issue (text messages not deleting) and now I have a phone that won't restore. I run through all the processes to restore and the phone restarts just like iTunes tells me it will do and then it starts all over again. I have tried this at least 10 times with the same results.

I have the same problem. I upgraded iphone 5 to iOS 7.02 and it went into recovery mode so I had to restore to factory settings. After that it gave me the option to set up as new phone or restore from backup. When I chose restore from backup, everything seems to work fine then it restarts and apple logo comes on and bar underneath never loads/advances. It never gives an error message. So at this point my only option seems to be set it up as a new phone. Very frustrating. Did you ever find a fix for this?
Note: I've tried restoring from both itunes and icloud backup.

My iPod won't restore from backup

I have an iPod touch 3rd gen 32 gb. I backed it and recovered it, then restored from backup, however, now it is stuck between the lock screen and a loading circle. Is there a way to fix this without recovering it and not restoring it?

Not likely
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Leopard Install-iCal won't restore from Backup.app (.Mac User)

I have an iBook G4, 1.2GHz, 1.25GB RAM. I backed up all files using .Mac's Backup, performed an erase and install of the system, and set up .Mac sync preferences at startup (under System preferences--all .Mac options were checked, to include Calendars). After installing apps and restoring my iCal files from Backup, I opened iCal, and only the default Home and Events calendars were shown; all my backed up calendars were not shown.
I appears that you need to disable (uncheck) the Calendar sync preference in the .Mac sync preferences PRIOR to accomplishing the restore steps in the posted solution: http://docs.info.apple.com/article.html?artnum=306482
After restoring the files, open iCal to ensure that all calendars are in the application. You can then return to .Mac Sync Preferences and select (check) the Calendars preference.
I also recommend deleting the iCal plist file, located in Users/USERNAME/Library/Preferences/com.apple.iCal.plist
Deleting this file will restart your initial iCal configuration; this file be recreated at iCal startup.
Alan

Hi, I figured it out. Here's step by step on how to do this.
1) go to "C:\Users\User\AppData\Roaming\Apple Computer\MobileSync\Backup" and make a copy of the folders to my documents (or wherever you like).
2) sync your iPod with iTunes to get all your apps back onto your ipod (your saved data won't be back yet).
3) close iTunes
4) iTunes will have overwritten your old backup, so delete the folders in "C:\Users\User\AppData\Roaming\Apple Computer\MobileSync\Backup" and copy the folders you copied earlier (from my documents) back to "C:\Users\User\AppData\Roaming\Apple Computer\MobileSync\Backup".
5) open iTunes and restore from backup.
all your app data should be there and everything back to normal.
Everyone should make sure that you back up your iPod backups from the backup folder every once in a while, because you could need them sometime in the future if iTunes decides to rewrite over your backup.
Also, never try to restore your iPod from backup without first backing up your backup (yes, iTunes is crazy). If you do something wrong, the next time you connect your iPod, all your hope of being able to fix it will be gone.

My iPad2 won't restore from backup

HELP!
I have just updated my iPad2 for the first time to the latest update. I bought it in Dec 2011 and it is now May 2014.
I pressed 'Restore from Backup' but it just continues to keep on going through the same process continuously. I can quickly see all the updated info on my screen momentarily but then that screen disappears and it goes back to screen that asks for
'Language'
'Country'
'Choose a Wifi Network' and then
it automatically goes to 'Set Up iPad'
from here, I have chosen 'Restore from iTunes Backup', and also have the USB cable connected to the iPad
It then comes up with "Connect to iTunes" which I have now done for the 5th time
I then go back to 'File', 'Devices', 'Restore from Back Up'
I know that all the info has been backed up and is on my computer and I can also see it on my computer.
Frustratingly, I have only twice seen the screen momentarily where it has the updated versions of apps, etc on the screen but when I try to click into anything, it goes straight back to the whole process of restoring from back up again.
I have rebooted my iPad2 a few times in between as well, thinking that was the problem.
Please help.

I have just redone the whole process again as
Set Up as new iPad
I was worried that I would lose everything but it seems to have some stuff on there. Not quite sure what is missing but I am happy that I can at least use it.
Thanks anyway

Photos mysteriously vanished and iphone won't restore from backup. iOS 6

Ok well hopefully someone has a good answer for this because I know numerous techs that currently work for apple that are going to have some very colorful stories to tell their familes over dinner about an irate customer they were trying to "help" earlier in the day. After updating to iOS 6 I suddenly realized that not only was every App, contact, and song missing but also every picture that I had on my phone. I began to sigh a sigh of relief when I realized that after syncing with itunes the Apps, contacts, and songs were replaced with great haste until I realized that I still had none of my pictures. Mind you alot of the pictures are saved in otehr locations on the computer and some to my email but there are several pictures of my twin baby girls that have been saved over the course of the last 8 months that were only on the camera roll. I looked into the issue a bit and found a solution that looked promising. Restore the iPhone 4s to the backup file that was made by iTunes that was before the pictures were all erased. Followed the manual perfectly only to recieve error messages about how there is not enough space on my hard drive to create a file. Not only is there more than enough space but the message itself is extremely confusing because I am not trying to make a file....I am trying to apply a file that is already on the C Drive to the iPhone through iTunes. I have manually went into my hard drive and located where the file is being kept. Mind you it is all encrypted but after the arduous task of adding up all of the little file's and big file's sizes I have come to the conclusion that this is indeed the backup file seeing as how before all my information got molested I had a little under a gig of space of my phones 13.5 capacity and after adding aaaaaaalllllll the files together in the "backup" folder I came out to a figure of ~12.5. If anyone is willing to or can help then please do because currently teh words irrate and ****** don't begin to illustrate the anger that is boiling within me at the thought of paying a company for a service and being a loyal customer and then having 8 months of memories ripped away because of some glitch or mishap. Thanks (to whoever can help, not to Apple ((Apple can rot and die for all I care)) )

Just had the same problem, did this and it worked.
Delete all of your previous backups, do an new backup from scratch, and then restore from the new backup.

After updating to iOS 4.3.3, my iPhone 3gs is stuck and won't restore from backup

It just shows that it's "Restoring iPhone from backup," and "Estimating time remaining.." but doesn't show any progress or actually time remaining. Help please!!!

I restored as new but had to restore my backup to get my applications back... in this meanwhile I read an issue similar to mine:
"Since upgrading to 4.3.5 programs crash frequently; text messaging back button now seems to take-off on it’s own deleting everything I just wrote; if I accidentialy tap the screen the apps immediately go into “delete” mode and the the top of the screen is cut half off. I see the bottom half of the AT&T logo, the time, battery percentage; etc."
And the answer was: Settings > General > Accessibility > Zoom > If turned ON Turn to OFF.
I'll try this before and I'll let you know!
Tks!

IPhone 4S won't restore from PC backup

Hi, my daughter's iPhone 4S had ios7 on it. Backed it up to the PC, all looked good until we came to restore from the back up as it said it could not be found? Phone looking distinctly empty and daughter very unhappy! Please help! Thanks, in advance.

Exactly the same thing has happened to me. I've been banging my head against a brick wall for 5 hours trying to fix it!!

IPhone gift: Can I restore from backup without her knowing?

Hi
I have bought a new iphone 5S for my wife's Christmas present.
I know her Apple ID and so I know that I can restore from iCloud backup
However.... Can I download the iCloud data to her new phone without her knowing OR without it deleting the content from her old (current) phone?
It would be nice to give her it on Christmas Day all done - without all the set-up fuss that you can get.
Thanks
B

Plug her old phone into iTunes and back it up. Plug the new phone into iTunes and restore it from the backup you made.

MacBook Pro OS 10.6.6 and iPhone 6 - can't restore from backup...

Hi,
I have been using Apple products for a long time but I am not super technical. I have a MacBook Pro that is running OS 10.6.6. Yesterday, I bought the iPhone 6. I would like to restore using iTunes or iCloud but cannot because i have iTunes 10. I have tried numerous times to upgrade to Snow Leopard 10.6.8 using Software Update (Combined) and by downloading a dmg file with no success. It runs through to the end and in the last seconds I get an error. I have restarted a few times and tried running Disk Repair to fix permissions. Nothing. Now my new iPhone 6 won't work and my old one has no service. I really don't want to "Set Up as New iPhone". Buying a new computer is not really an option. Worst case scenario, I will update my iPhone 6 as a new phone and use my old phone as an iPod temporarily.
Any advice or help would be greatly appreciated.
Thanks,
Mark

Make a Genius Appointment at the Apple Store, take your laptop in and get them to help you upgrade it.

Mail won't restore from backup

Hi everybody,
I had a problem with my Mail program recently where everything older than week was being deleted off my IMAP account. I've since solved that problem, but now I'm having trouble restoring my missing emails from a previous backup. I've tried twice to replace the contents in the ~(home)/Library/Mail folder from a backup on my external hard drive, and my missing emails will actually appear for a second in my inbox before disappearing again. Does anyone have a clue why this is happening?
Thanks in advance for your help! I definitely appreciate it!

Hi Pondini,
Thanks so much for responding! It turns out that since my email is set up as an IMAP account, Mac Mail checks the mail server and deletes whatever messages I've restored from my backup to match what's on the server. If you or anyone else comes across this problem, here is the solution:
I can confirm that you can indeed restore deleted IMAP email from a time machine backup. But what you have to do is this: FIRST disconnect your computer from the Internet. Then go to Users/yourusername/Library/Mail. Then enter time machine and go back to a time before you deleted the mail, and restore the whole ~/Library/Mail folder. You will see that all your mail looks like it's back - BUT before connecting to the Internet (which would make it all go away again), create a new mailbox - but make it a local mailbox (in other words create it On My Mac - not on MobileMe. Then copy all the mail from your MobileMe mailboxes to that local mailbox (or mailboxes if you prefer). Finally, connect to the Internet again. You will notice that immediately, all your MobileMe mailboxes disappear again (but you have their contents still on your newly created local mailboxes). Now you can create new MobileMe mailbox/es, and then drag the mail from your local mailboxes On My Mac - to the appropriate MobileMe mailboxes where you want them to be. Mail.app will now upload those messages to the MobileMe server (that could take quite a while). But all your mail will then be back where it was before you deleted it.

Iphone shuts off during "restore from backup". normal?

Iphone 5. very latest version of ios 8.
Att provided me instructions to unlock my iphone.
1. connect to itunes
2. back up iphone
3. restore from back up
when i restore from back up, my phone shuts off. is that supposed to happen? I turn it back on and I get a white screen and it says "slide to upgrade". i do that and i am back in and everything looks the same as before.

Hi, yair_marx.
Thank you for visiting Apple Support Communities.
If your device has been unlocked by the carrier, here is an article that I would recommend going through.
iPhone: About unlocking
http://support.apple.com/kb/HT5014
Cheers,
Jason H.

How come my new iPhone 5 won't restore from my old iPhone 5?

I went to the apple store yesterday because my old iPhone 5's battery was messed up. They had me restore it and start it as a new phone to make sure that it was the phone not the stuff on the phone. Today I went back in and showed them that it was the phone that was messed up not the stuff on the phone. They gave me a knew iPhone 5 and I came home to restore it from my old iPhone 5. My old iPhone 5's software is up to date and the software is not old. I plugged my new iPhone into my computer and it keeps popping up saying, "The backup “Kalea's iPhone” cannot be restored to this iPhone because the software on the iPhone is too old." Why isn't it working?

Read
http://support.apple.com/kb/HT1766
Message was edited by: ckuan

IPhone 4S won't restore from backup

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