Iphone 4s wont connect to itunes but charges on computer

i have an iphone 4s that we have  had since august 2011 we had problems with it i am not sure what cause it was my brothers at that time so telstra sent it away in janurary 2012 we got it back about 6 months later and we hadnt used it since till i plugged it in to charge in feburary 2013 and once it charged i then got a sim and that for it in march and started using it has my phone but i havent been able to get it to pick up in itunes since i updated it in december 2012 when i first got it to charge when we had it back and once i updated it and that it worked fine itunes picked it up etc and then i update dmy itunes so its on 11.0.2 and my iphone 4s is on the latest update which is ios 6.1.3 but itunes wont pick it up can anyone help me please i need to back it up and i cant any other way

http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US

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