Iphone 4s wont make calls or send texts/ iMessage not working
My iPhone 4s just recently started showing 'No Service" in the top left corner of the screen and iMessage will not activate either. It switches off from no service to having service. I cannot make calls either. Ive tried calling *228 but my phone will not make the call. I cant send regular text messages either it just comes back as message failed to send. As you can see this is very frustrating as I need my phone to do the basics of texting and calling. Any suggestions would be greatly appreciated.
Here are some things to try.
Call Customer Service and ask them to check your local towers
Hard reset of the phone.
Reset the Networks on the phone settings. Settings > General > scroll to bottom > Reset > Reset Network Settings
Back up to iTunes on a computer and restore
Similar Messages
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I can make calls and send texts on my new iPhone 5, but all incoming calls and texts are received by my old (non-Apple) phone.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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I cannot use my iPhone to make calls or send text messages after upgrading to ios 7
I just upgraded to ios7 and I can no longer make calls or send text messages. The screens seem to be locking. Does anyone know what I can do to fix it?
My wife is having the exact same issue after updating to the new iOS 8.1.1 and we've tried all the same steps even restoring the phone as a new phone. We've contacted our service provider and they've told us to go to apple to potentially "remove" her serial number from their servers to allow it to work properly on the service we have. We are desperate as purchasing a new phone right now is not an option and she desperately needs her phone for work and life.
Iphone 5 8.1.1 -
Cannot make calls or send texts using new carrier, was able to do both with previous carrier
iphone 4 bought new/privately JAIL BROKEN/SIM FREE, used with uk carrier no problem, but now using a thailand sim (TRUE) and cannot make calls or send texts - but can recieve both, TRUE checked & found SIM OK and confirmed it worked normally on another iphone ... software is up to date and I RESET NETWORK SETTINGS still same - HELP !
Sorry, there is no support for jailbroken iPhones here...more than likely the cause of your problem. You'll have to go elsewhere for help.
Good luck. -
In USA and can't make calls or send texts but can recieve
Hi.
As the title says I'm in the USA bit I can't make calls or texts to anyone.
I called before I went and asked if everything would be OK and even bought a bundle that I can't use.
Please request pm and I can reply on hotel wofo for the next 30 mins until I'm kicked out.
LawrenceHi
Welcome to the EE Community!
If you have been a customer for over 6 months you can enable this by logging in to My Account.
Once logged in > Click your Device > Scroll down to Manage this device > Click Usage Controls > Click Allow on Call Abroad and Premium Rate.
If this is not an option let me know if you are a Pay Monthly or Pay as you Go customer and if you are on EE, T-Mobile or Orange.
Thanks. -
Upgraded from Iphone 4 to 5s and text iMessage not working
Hello,
I've just upgraded my phone from a 4 to a 5S. In the store the clerk called my
phone to make sure it was working. Before I got home my wife had sent me several
texts that went to my old phone. After getting home I went through iTunes and restored
my new phone with the contacts/apps etc from my old phone. I've tried logging out
of all iTunes, FaceTime, iMessage etc on old phone but still can't get new phones iMessage
to work. Also reset old phone and removed SIM card. Any suggestions to fix this?
Thanks for your help.Chris,
Thanks for the speedy response. To answer you questions:
No- iMessage has never worked.
It recognizes my new phone number when I look in the cellular
settings. In the messages settings I can't find my phone #, just turn
iMessage on/off, sign in with Apple ID which I've tried, SMS and a couple
other items that's it. No send and receive options.
iMessage is not activated.
My wife sent the texts to my phone number not my Apple ID.
I'm not getting anymore messages on the old device.
I got one text on the new phone from a buddy with an iPhone but
it was just a SMS text.
I hope this info helps.
My phone works though, I just checked, just iMessage/FaceTime
and texts aren't working. My wife sent me a text that neither phone
has received.
Thanks -
Iphone 5 doesnt accept ID password, facetime and imessage not working,
Im not sure if its to do with the new update 6.1.4 but my imessage suddenly stopped working. I checked my settings and saw that my email addresses associated with it were deleted. I would do hard resets but it wouldnt solve the problem. Then imessage was only partially working, sending imessages to certain individuals and text messages to the others. When i would try to add my email it would say that my password or ID is incorrect. I was thinking, no this could not be. I signed in and out of Itunes with no problem. I even signed on appleid.com and it worked. I tried it on my ipad which worked.
I was scratching my brains. so I had an idea,
I proceeded to reset network settings......BIG MISTAKE!!!
Now, along with my imessage and facetime problems, I cannot connect to my wifi at home. when I enter the password it says it is incorrect. I have also tried entering the wifi manually but to no avail.
I connected my iphone to itunes but it wont back up my data saying an error occured but it doesnt specify the error.
Iv also noticed that if i press and hold an app, and it starts shaking, the crosses next to the apps that I hav purchased whether it is free or not does not show the 'x' next to them so I cant manually delete an app.
What is going on? Is so frustrating because now I have to rely on my data and its depleting fast.
Iv booked an appointment with the Genius bar for next week but I am hoping I can sort this out before hand.
My first iphone and I was enjoying it up to now, not happy at all!Exact same issues here.
No, resetting iPhone via sleep/wake & home button does not work.
I also reset network settings and now cannot connect to wifi, says password incorrect , when it is not. IPad, other iPhones are connecting fine to the network so that is not the problem. Entered wifi settings manually and tried every possible Security setting. Even tried entering my network under " other" in choose a network and put name of my network exactly as it is and it says it can't find that network.
Just in case you're thinking to say, go to wifi and select " forget this network " , the option to do that is not even there, so that is a no go .
iMessage and FaceTime keep saying incorrect password , when it is not.
I know what I am doing with Apple products and have never had a problem I could not fix myself until now. -
The problem is presistant. I tried to send the text message but it does not leave the phone, it is only delivered after I turn the phone off and then turn it on again. Only then it gets delivered and even that is only for that moment.
Secondly, I can not send or recieve the calls as well.
Thirdly, after I make a call, the calling screen gets stuck and I can not talk to the current caller or dial to another caller.
Note: I have 'Not" dropped my iphone any where uptil now and I keep it in a pouch to protect it. The problem started recently and before that it worked fine. The problem started when I turned off the phone and after an hour or 2, I turned it on again.
The signals of the service provider is coming perfectly. I haven't found any problem with there service yet.Network unavailable means the phone is detecting and using the SIM, else you would get a NO SIM error.
It means that Sprint does not exist in the Ukraine (obvious), and Sprint does not have any interconnection agreement with a local carrier. Hence, the phone can't talk to anyone, carrier-wise. You need to get a SIM from a local carrier and try again. If it works, you're all set and the phone is indeed unlocked. Else you have been conned and will need to go and complain with whomever sold it to you. -
i have new apple i phone 4s after i update it to ios5.0.1 i lose signal when ever i try to call. it show searching and then again this happen
I have the same problem and i had write a complaint in this forum before, now my iphone 4s is back to normal with the latest ios 5.0.1.
my problems start when i click on software update that pop up in general setting. after update then the problems start..
last night i try my luck with restore my phone to original setting. I plug in the phone and connect to itunes, i click on restore. Then itunes start downloading the latest ios 5.0.1 to restore to my phone.
Magically.. after restore...all things is back to normal...and my battery last longer..
I just dont restore from backup..
all my contact i get back from icloud.
At least im trying something before i decide to change my phone..
and its work!
Iphone 4S IOS 5.0.1 no problem at all... -
i have an iPhone 4 and it turns on but it keeps "searching" for service and it says to connect to my itunes and a support grouop but when i plug it into my laptop (and i have a toshiba not a mac) my phone doesnt even connect so i have no idea whatas going on with my phone and i need it asap!
Check your connection - Reset Network Settings - Toggle Airplane Mode -
If none of those help hard reset the phone
Hold down the Home button and the Power on/off button "at the same time"
-Screen will go black then after a few seconds you should see the Apple Logo, once you see the logo let go of both buttons. Allow the iPhone to reboot- -
Cannot make calls or send text messages
Hello,
I cannot make or receive calls and text messages. I called my carrier and it isn't them. What can I do? Do I need to go to an Apple store?the model is A1387...I can switch my service provider and keep the same number..not an issue...But why exactly is it happening with a new vodafone sim ??? i will try out airtel and loop mobile sim cards as well..
I have also contacted the vodafone technical department...may be its not a problem on their part..but they said they would like to look into it as this case is a first of its kind...they also told me that my old dolphin (mtnl) card would work on a diff band compared to the new vodafone / airtel/ aircel sim cards..!
If if doesnt work out ..i'll risk sending the phoen back to sydney for a replacement so that I can end up with a different model series! will have to wait another 2-3 months to get teh phoen back though!
thank you! -
I'm not about to pay that again, I need assistance.
Hi Franny1992 - We certainly want you to get the most out of your service at all times! It would be best to reach out to our Prepaid support team at 888-294-6804 for assistance with the account.
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport -
I upgraded to ios5 and now I can't make phone calls or send texts. I have an iPhone 4 and am on Verizon. Please help!
try deleting your icloud account from your phone. you can also try disabling 3G.
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I have a iPhone 4 and I had problems sending texts and making calls so I got a new one. I then gave my boyfriend my old iphone snd told him if he could get it to work he could have it. For some reason we are having problems getting it to activate. it wont let us make calles to verizon or anything on it. I do still have a warranty on the phone so would I be able to send it in and get a new one? or how does that work?
Take the device to Apple for evaluation.
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My S3 will not make/receive calls or send texts.
Since a trip about 3 weeks my phone has had an issue with making/receiving calls and sending texts. It is random, won't work at home or work one day but will the next however it is getting worse. I do not have any issue with mobile data and I receive texts with no problem. Also have an issue when the phone does make a call no one can hear me...I can hear them just fine. My be a seperate issue however the microphone issue started the same time as the other issue. Any suggestions?
Rsmallfo, thanks for posting. Are you still having with your SIII? What software version are you running? Have you tried this: http://bit.ly/WJ6d0y and retested? Is there any physical or water damage to the phone? Please give more details. I would love to help.
SammuelP_VZW
VZW Support
Follow us on Twitter @VZWSupport
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