IPhone 4s wont start-it's showing the iTunes symbol and the charging cable symbol
My husbands iPhone 4s wont start-it's showing the iTunes symbol along w/ the charging cable sumbol. I tried to press on the two buttons at the same time and only the sumbols reappear. I'm afraid to plug it to the laptop since my information-my back up is on that laptop. What do u reconmend?
Your iPhone is in recovery mode and because a reset did not resolve the issue you are left with plugging the iPhone into a computer with iTunes and restoring it to factory settings.
Similar Messages
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I updated my ipad 2 today with ios 702 and now my ipad has crashed only showing a itunes logo and a charging cable pidtogram on a black screen, wont turn on. Any help appreciated?
iPad is in Recovery mode.
Hold the Power button and Home button at the same time, keep holding, when you see the white apple logo appear and then let both go. Let it start. -
My ipod classic wont start it only shows the apple sign and wont sync ? can anyone help
my ipod classic wont start it only shows the apple sign and wont sync ? can anyone help
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod won't turn on
http://support.apple.com/kb/TS1383
-Griff W. -
Tried to update iPhone 5 to latest OS. When I looked at the phone a while later, the screen was dark except for the iTunes icon in the middle of the screen and another icon showing the charger cable and an arrow point to the iTunes icon. Now I'm bricked out of the phone. When I hold down the power button after the screen goes completely dark, the Apple logo appears, then the iTunes icon I described.
Hi Aphthonius,
Thanks for visiting Apple Support Communities.
If you only see the "connect to iTunes" screen on your iPhone, this means that the device is in recovery mode and needs to be restored. The information and steps in this article can help further:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
All the best,
Jeremy -
iPad is not responding. It ONLY shows an iTunes icon and a USB cable in the middle of an all black screen. I have tried to reset it manually and via iTunes (not responsive), linked it to iTunes (not recognized), etc. Nothing works. This happened after an iTunes updated, after I was asked to "restore" my iPad to factory settings.
Thanks, King_Penguin. Yes, I tryied putting the iPad into recovery mode. It freezes in the black screen with the iTunes and USB cable. When I followed the instructions and then started iTunes, I received the following message: "A required iTunes component is not installed. Please repair or reinstall iTunes (-424040)".
I have unistalled iTunes three times already and donloaded and installed three new versions. No luck.
Thanks a billion once again! -
i can not get rid off the itunes symbol with charging code, any help will be much appriciated?
When you connect it to a computer, is it detected?
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My iPhone 4S Wont Come on, but makes the charging sound every few seconds
I have an iPhone 4S and the device wont power on, but when i plug it in, it repeatedly makes the sound of when you plug in your device to a power source. What is this and How do i fix this?
Try to backup and restore you device in itunes...restoring the device is like removing the iOS software off the device and re-add in a newer software, after you have restore you device, MAKE SURE YOU SET UP YOUR DEVICE LIKE A NEW DEVICE, DONT NOT RESTORE FROM BACKUP!!... give the device a chance to use the newer software and see if the issue still persisting, if the issue still on going then its would be a hardware issue.
Call Apple Care and see if your device is still under warranty to get it replace -
my iphone is switched off suddenly n then it wont b started it continously shows the apple logo then again switched off automatically and when i charge it so it was switched on and after a long time then it shows battery low and then its also show 4% battery what would i do im very tensed please help ...
Hello s0ha1b
If all you get is the Apple logo and it powering off, then the next step is to put your iPhone into recovery mode and then use iTunes to restore it. If you have a back up, then you can put that on there to once the restore is complete.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G. -
My Iphone got stuck showing a itunes symbol after the download of IOS 7..is there a way i can get it to start apart from restoring...i need to get somewhere and i cannot leave the phone behind however it wont start otherwise?!! any help
Rishitani wrote:
..is there a way i can get it to start apart from restoring...
Nope.
Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
My iphone 4 wont start..Last night when I slept, it had 18% battery and when i got up, it had switched off..Now i've been trying t start it for nearly 2 hours but it wont do..Ive tried resetting it for 20secs,30secs 1min..nothing helps..Im currently running windows 8..
In addition i would add that when i connect my iphone to my laptop, it makes a sound (reffering that it connected), but when itunes open up, it shows an error..
Please suggest something.try putting it in recovery mode and restoring it. first hold down power button then hold down home button at the same time for about 10 seconds, then itunes should say something like "detected an iphone in revocery mode" , then restore it. maybe it will help
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When iPhone is connected to PC, it shows in itunes but Autoplay does not open for me to copy photos. I tried the Control Panel, changing Autoplay settings but no use. I use a Windows Vista. Please help! All my little ones' pictures are on my iPhone 3GS.
I tried hard reset on my iPhone. I tried restarting laptop and iPhone. I tried a different laptop. I tried removing driver and reinstalling from Device Manager but did not find a driver other than "Apple Mobile Device USB Driver" under "Universal Serial Bus controllers" which I heard shouldn't be uninstalled.
Anything I haven't tried?
HELP!A bit confused by your statement
bcboarder wrote:
. I do not understand why the music is clearly on the Ipod but wont reconize it anywhere.
Are you seeing your music listed in the iPod screen, or in Win explorer as in your earlier post?
I can see all the songs in my Edrive>al's Ipod> Ipod Control> Music folder.
A corrupted iPod database, will report zero music used, and have your music size reported as others, so you wont see the music in the iPod screen. Sorry, I thought there was some hope for you with iPodAccess, in recovery of the corrupted iPod database with your ratings.
You can try to borrow and use the Mac Disk Utility ->First Aid ->Repair.
Of course, if your iPod Hardisk is in a bad state, from the Disk Diagnostic report, then all my suggestion are futile. -
IPhone 4 wont start, wont charge
my iphone 4 wont start , it gets stuck on the apple logo and even if plugged in for a day or 2 it says charging but it stays at the same red level. it just doesnt turn on or go into DFU.
I had a similar problem this morning with my phone, after many hours on you tube, and searching help files, I tried something and it worked....I was ready to toss the phone, thankfully I had the patience to keep at it. here is what I did.......I connected the phone to the computer with itunes open......Hold down on the power button at the top of the phone, and the home button on the front at the same time, hold it there for 10 seconds, the phone will shut off, after 10 seconds, let go of the top button but continue holding the home button for an additional 10 seconds......it will seem that nothing is happening, but after a few moments you will see some activity on your iphone. The page in itunes will pop up and ask if you want to update or restore the phone, choose restore, it will erase everything on your phone, but it will reset it to the factory settings, once you click on restore, you will be prompted to accept the agreements etc, then the restore process begins, that part took about 30 minutes, once that was complete, itunes then began syncing my phone, and everything I had lost was put back....its been working fine ever since....the problem I had is exactly what you explained in your question.....with the phone acting the way it is, it wont hurt to try, and it did work for me..... good luck....
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my iphone 4 wont turn on. it justr randomnly turned off and i have tried to hold the home and sleep buttons for a minute and also tried to put it into recovery mode but nothing is working?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
my ipod touch just shows the charge symbol on the screen and i checked whether there is a problem in the charger but it works perfectly on my iphone 4 and when my ipod is connected to the computer itunes is not recognising my device pls help me
tmplHi pranoop,
If you are having an issue with your iPod touch not being recognized by iTunes when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
My mac pro wont start. I push the power button and I get a click sound. A few seconds later another click sound and that it. I've tried different power plugs. Going direct into the wall, through a power strip. By iteslf, with other devices plugged in. I removed hard drives, and some RAM, and nothing. Sometimes it would not turn on, and then some minutes later it works. So its was sparatic, but now its been the same situation for three days where it wont turn on.
I'm guessing power supply, but I wanted to see if anyone had a similar expereince and what the solution was, before I drag this beast to my local Apple store and have them look at it. Its a real pain to get it there and back and I want to be armed with some info for them. I already dragged this to them when it first started to do this, and of course it started up just fine for them. And you know if it works for the Genius then theres nothing wrong with. No matter what you explain to them.
I figure if anyone had a the same problem and was able to resolve it, I can relate that experience to the Genius even if it start up for them.
ThanksTry a SMC Reset using the extended method:
Remove the AC power cord.
Press the power-on button. [This drains the stored charge from the power supply]
wait a quarter minute.
Restore the power cord, being certain to JAM it into the socket, as the big block of rubber inhibits proper seating.
wait a quarter minute
attempt to power on.
If no joy, examine the button battery half-hidden behind the graphics card. Remove it to measure the Voltage. A new battery should not cost over US$5, and measures a little over 3 Volts. BR-2032 is used in garage door opener controls and car door locks controls. The geeks at Radio Shack can measure it for you.
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