Iphone 4s Yellow mark
Hi Guys, I have an Iphone 4s and a yellow mark appears on my screen whereas my warrantly is expire since February. I go to a Genius Bar and the refuse to take care of my problem. As I saw on Internet it's a latent defect (glue problem) but Apple refuse to recognize it.
I live in France and the European Union rules said that warrantly should be ended 2 years after the purchase date for latent defect.
I'm very disapointed, Iphone was pretty expensive and they refuse to recognize their problem.
Do you know how can I force Apple to solved my problem ?
Thanks for your help,
Regards
There are instances that take time for a company to recognize a problem exists. Such as some recent issues/posts about the battery in the iPhone 3 GS expanding late in life. Eventually that will probably be resolved but some users are getting very annoyed about it now.
There have been questions raised about yellow streaks/casts due to onding adhesive used with some touch screens. Hopefully those issues will be resolved soon by Apple.
All i can offer right now, as a fellow user, is to take the iPhone back and keep complaining and hope someone will finally do something about the problem.
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Solved!
Go to Solution.Good day and welcome to the community.
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