IPhone 5 activation reseted all dates of photos and emails
Hello,
on 29/03/2013 my mother has activated her new iPhone 5 with iTunes.
Shortly after she has found that the dates of all of her pictures (iPhoto, and other on hard drive) and her emails (in iCloud) incorrectly were dated to 29.03.. The year does not matter, so there is the 29/03/2006 as well as the 29/03/2012. However, the years do not match with the correct age of the pictures or emails. Thus, the complete sorting of all iPhoto events (holidays, birthdays, etc.) was messed up.
Obviously, the above problems are related to the activation of the new iPhone. A hardware problem is ruled out at this point probably, the cause is likely to be due to a software error.
Neither the Apple phone support or other service providers were able to solve this problem.
The really big question is: What now?
For products, Apple products, to be exact, may not appear such a thing actually.
Does any of you know how to get the correct dates again?
Thank you very much
TriAc
Hello TriAc,
Welcome to the Apple Support Communities. You can check to make sure the data and time is setup properly, the following article will assist with that.
iOS: Troubleshooting issues with date and time
http://support.apple.com/kb/ts3920
Regards,
-Norm G.
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