IPhone 5 apps and music won't download. Both say waiting
My iPhone 5 running iOS 7 latest beta won't download apps. My phone worked just fine yesterday then today my apps won't download or update and my music won't download it stays in the "waiting" status and I've done hard reset logged in and out of my Apple ID and nothing changes.
No official way to fix this until the full version of iOS 7 is out in mid September, but for now the quick way to download and update is to do the following:
•Hold your finger on the icon of the app that is stuck on waiting, until wiggle mode is enabled, and remove the app
•Plug in your iOS device to iTunes and sync
•Reinstall the application from the App Store and installs and upgrades should work again
•If not, rinse and repeat this process
Similar Messages
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so I went to sync my ipod, and the computer says i have too many GB of space being used on my ipod for "other". I checked yesterday and there wasn't nearly that much space being used. What happened, and can i fix it? Thanks!
What is the Other on my iPhone and How to Remove It
An "other" larger than about 1 1/2 usually indicates that the "other" includes corrupted files.
First try:
"First you go settings/general/usage/music/then left swipe over music and press delete and you would think it deletes your music but it doesn't instead it deletes your other but make sure your ipod is connected to a computer while doing this"
as recommended by:
How do I get rid of "other" storage: Apple Support Communities
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software -
Ever since I upgraded my iPhone 4 to Version 5, all the new apps that I try to download keeps saying "waiting" on my phone... It won't open or download! Only the old apps that I already had before I upgraded my phone works. Please help!!!
Try resetting the iPhone.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
It won't open or download!
If that doesn't help tap Settings > General > Reset > Reset Network Settings -
Purchased Photoshop Elements 13 and it won't download. Says it's not a supported file type or the file is damaged. What do I do???
I think you should ask in the Digital Editions forum, Adobe Digital Editions
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I just purchased a new iphone 5s and music would not play on it with headphones plugged in. They replaced the phone for me but it continued to do this. So I restored the phone and tried to play music on youtube before I restored all my settings and apps....Any suggestions on common apps that may cause this?
We have tried 3 different brands of headphones, including the apple set and auxiliary audio cord.
Also, music works fine before I load all my apps, hence why I ask if anyone knows about any kind of certain apps causing this. -
i have an iphone, imac and 2 ipod touches 5th generation. I just purchased some apps and songs on the ipad with hopes they would transfer to all the other devices. some of them did go to all devices while others did not. when i go to purchases on one of the ipods they show up as not purchaced (even though they may be on 2 of the other devices). my iphone has them there, but it says waiting to download. its been a day and they are still waiting to download. I've checked settings on all and they are set to automatically download and all devices share the same apple id. not sure what ive done wrong and have tried several things. hopefully i haven't confused you too much.
My problem was that Software Update didn't check for updates every day, and maybe never...
Finally I found that: http://hints.macworld.com/article.php?story=20120824124203635
Basically all you have to do is open the Terminal and type:
sudo defaults write /Library/Preferences/com.apple.SoftwareUpdate.plist ScheduleFrequency 1
The number, 1 in this case, means the frequency which Software Update is going to check for updates, so 1 means every day.
If this doesn't work you can try two things (or both, but in this order)
- Go to /Library/Preferences/ and delete the file: com.apple.SoftwareUpdate.plist, then open Software Update... to create a new file, and go to System Preferences to configure it again. Finally open the Terminal and try the command at the beginning of this comment.
- If Software Update continues without checking for updates every day, open the file: com.apple.SoftwareUpdate.plist and you will see a preference that is: ScheduleFrequency with the number 1 at its right and you will see that the type is String, copy the file to the Desktop (for example) and change the type String to Number, then drag the file in the Desktop into the Preferences folder and replace the first. It will work. (For this part you will need Xcode) -
IPhone Apps and Music Stop Working
I've had this happen several times a week over the past year--getting tired of it. I will go to use my iPhone, either to play music, use an App, or make a phone call, and it just stops working. All of these things go wrong at the same time.
1. The iPod app opens and I see the screen art. But when I hit the "play button", the music won't play--the "pause" button quickly appears and then becomes the "play" button again.
2. When I select an app to open, it opens briefly and then immediately returns to the main iPhone screen. The only "apps" that will open are the apps that came with the iPhone (clock, calendar, etc.).
3. Even though I have network coverage, my phone will not connect (can't make or receive calls, connect to the internet, or receive/send e-mail).
Since these things all happen at the same time, I think they're related. I usually have to turn off/on the phone several times to clear it out--is very frustrating when I need to make a phone call and can't. Any "permanent" fixes??
Thanks!!Have you tried resetting the iPhone? Push and hold the home and sleep/wake buttons until the Apple logo appears. If that doesn't help try restoring it from backup. If that still doesn't work you might have to restore as new.
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Fast fix for iphone apps and music no longer working, no computer needed
Reply if this works for you, or if it doesn't...
Thanks to sbogaty who posted this fix!
This was buried in the long thread topic : iPhone applications no longer work
http://discussions.apple.com/message.jspa?messageID=7960722#7960722
Posted by: sbogaty
Posts: 1
From: NY
Registered: Aug 26, 2008
Re: iPhone applications no longer work
Posted: Aug 26, 2008 4:10 PM in response to: pmonahan
I am having the same problem as many of you. 3G iPhone. 2.0.2.
In the past 3 weeks I have had at least 5 if not 8-10 examples of loss of all iPod content and access to all apps. I know this happens on 2.0.2 and I know it happened at least a couple of times on 2.0.1. I am fairly certain that it never happened on 2.0.0.
This seems to happen EVERY time that the iPod crashes and reboots itself or when I force a hard reset. I haven't tried with a normal turn off/shut down in fear of having to go through this whole process again.
I have a solution that while not optimal works EVERY TIME!
1. Do a "reset all settings" from general settings. This will wipe out the set up of an exchange mail client, but not Yahoo, Gmail, or POP. While a pain this only takes a few minutes to reset up. It will not touch any app settings, high scores, etc. Additionally, all of your apps will need to reordered on the screen if you are like me and like certain ones to be on certain pages. Again, a pain, but this takes 5-10 minutes max for 4 pages worth of apps. Additionally, you will need to change any other personalized settings that you have set up (ring tones, favorites, brightness, etc.) At this point all iPod content will be back, but apps still won't work.
2. Go to the app store and download any app that you want. This will have you reinputing your username and password. Once this is compthe app is fully downloaded and installed you will have access to all of your apps again and your phone will work perfectly UNTIL THE NEXT TIME YOU HAVE TO DO THIS. Note, during this step, I have done a hard reset multiple times and gone through a overly long Apple logo time frame (and sometimes even hard reset during the Apple logo again) but this has yet to have any ill effect. Once the phone comes back up all apps works and all iPod content is there.
Finally, I have now stopped downloading or updating apps directly from the phone if at all. As this often causes or requires a hard reset.
Generally I get one to two days before having to do this again.
Please know I am not suggest this is all OK and I am barely tolerating this as it should just get fixed, but this is pretty easy and while monotonous on the 5th+ time, it isn't that time consuming and has worked every time.Downgrading to iTunes 7.7.0 following the steps in the link below has worked for me for about 12 days now.
http://forums.macrumors.com/showpost.php?p=6055900&postcount=161
It boggles my mind that with an issue like this so big that Apple STILL doesn't have a permanent fix for it yet. -
Apps and Music won't sync to iPod Touch, Not authenticated, but it is HELP!
QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 3891DB9D4B046846
Current user is an administrator.
The current local date and time is 2010-02-07 12:07:24.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 7300 LE
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {72D7672C-F1B0-445F-A926-7768301472E2}
Description: Intel(R) 82566DC Gigabit Network Connection - Packet Scheduler Miniport
IP Address: 74.129.136.73
Subnet Mask: 255.255.224.0
Default Gateway: 74.129.128.1
DHCP Enabled: Yes
DHCP Server: 74.128.18.196
Lease Obtained: Sat Feb 06 23:47:18 2010
Lease Expires: Sun Feb 21 23:47:18 2010
DNS Servers: 74.128.17.114
74.128.17.114
74.128.19.102
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-02-07 11:34:02.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp DVD+-RW TS-H653A, Rev D300
Drive is empty.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
After I updated to iTunes 9.0.3.15 I tried to sync my iPod Touch. All went well until this error message popped up; "Some of the items in the iTunes Library, including "headstrong", were not copied to the iPod "Sam's iPod" because you are not authorized to play them on this computer." ok so I go and authorize it type in my PW and Apple ID correctly and get this error message!; "We could not complete your iTunes Store request. The file or directory is corrupt and unreadable. There was an error in the iTunes Store. Please Try Again later."
I run diagnostics and this is what I got and pass all the tests except for the CD in the drive, could anyone please help? It won't allow me to sync any apps to my iTouch and half of my purchased music.
Connected Device Information:
DiePod, iPod touch running firmware version 3.1.3
Serial Number: 1A922MAE201
** iPhone/iPod Touch Sync Tests **
Sync tests completed successfully.Are you on a Mac? I found this [Type -36 error (I/O Errors (bummers)|http://support.apple.com/kb/HT2433]
This file is having difficulty while either reading from the drive or writing to the drive. The file
may have been improperly written data to the drive or the hard drive or disk may be damaged.
This is almost always indicative of a media error (hard error on the disk). Sometimes (rarely) it is transient.
Solutions: Try copying the file to another drive. Use a disk recovery software, such as Disk First Aid to examine the disk. You can try rebooting with all extensions off. Once in a while this will allow you to read the data. The file in question should be restored from a backup that was stored on a different disk. Regular backups can reduce the time to recover from this error.
Hope that helps. -
Ever since I got the iPhone 6, I haven't been able to get my entire music library to sync to my phone. Tonight I tried plugging my phone up to my computer to get it to sync that way with no success. When I go into iTunes, I don't have the option to click on my music. It just says, iTunes Match is on. I can sync some music but not all. Why is this? I really want a certain album that I purchased on iTunes on my phone, but it doesn't seem to want to sync. It synced fine with my old iPhone. Just not with the 6. What am I doing wrong? I'm almost ready to reset it to its factory settings...
Oh! And, am I the only one tired of losing ringtones/alert tones when an iOS update comes up?Hi kelleym,
It appears you are unable to sync while using iTunes Match. I've linked to an article which explains why there may no sync options while iTunes Match is turned on:
iTunes 12 for Mac: Use iTunes Match to access all your music anytime, anywhere
Turn on iTunes Match on your iPod touch, iPhone, or iPad
WARNING: After you turn on iTunes Match on a device, all the music that’s currently on the device is deleted and replaced with songs from iCloud. Also, you can’t use iTunes to sync music to the device. You can add songs to the device only by downloading them from iCloud.
Sign in to the iTunes Store from the device using the same Apple ID that you used to set up iTunes Match on your computer (if you haven’t done so already).
On your device’s Home screen, tap Settings, and tap Music.
Tap to turn on iTunes Match.
For information about adding songs to your device from iCloud, see the documentation for your device.
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D -
I'm trying to transfer the files from my Ipod touch to my new computer. It is saying that not all of the files will be transferred because the computer isn't authorized. I have authorized it several times but it keeps bring up a previous apple id that I had but when I try to log in using that id it tells be it is no longer vailid and then it stops and won't let me transfer any files. Any suggestion are welcome. Thank You
The computer has to be authorized for the account that purcchased the media.
What error message are you getting when you try to lauthorize the computer for that account?
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information. -
I preordered the new Alabama and friends album and it says it's purchased but I can't download it or re-buy it. Anyone who could help I'd be really thankful!!!
Hi there,
You may find the article below helpful.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W. -
My daughter can't remember her passcode, and she has never synced it. Is there any way to restore it without losing all the apps and music that were downloaded?
If you can't remember the Passcode, you need to restore the device from the computer it was last synced with.
Follow the instructions for putting the device in recovery mode > iPhone and iPod touch: Unable to update or restore
If you are a resident of the U.S., have iTunes 10.3 or later installed, and iOS 4.3.3 or later, can re download iTunes purchases for free.
So retore the iPod, then re download the iTunes media.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
How do I delete, and reinstall all my apps and music
My downloads are stuck, I can't install or update any apps or new music.
I think the problem lies with one of my downloads in iTunes, where it says 'processing' and the rest of them say 'waiting'. I've been waiting almost a week for it and it won't change from 'processing'.
I also tried to add some new apps, and update Twitter, but now it says 'waiting' on that too.
Here's what I see in iTunes;
And it's been stuck like this for days.Settings> Mail>
Choose the account you would like to delete.
Select Account to see the settings. You might want to write these down since you'll need them to set it back up again
Hit Cancel to go back
Then scroll to bottom of next menu and hit Delete.
Go back to Add Account and enter the settings previously written down. -
Hi can anyone help please, my iPhone 5 was reset by mistake and now my music will not download to it even though it was bought from iTunes, i purchased another song with my iphone5 and it won't download ether to my phone but has downloaded to my ipad3
Try force-closing the music app on your iPad by double-tapping the home button, swiping up on the preview above the music app, then tap the home button again. Then reset the iPad by holding the power and home buttons at the same time until you see the Apple logo, then release. When it restarts go to Settings>iTunes & App Store, tap the ID, sign out, then sign back in. Then try downloading the songs from iCloud again.
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