Iphone 5 auto restarts
Hi,
I have had my iphone 5 for 2 months, and as of yesterday, the battery all of a sudden has started draining ridiculously fast, and I can't switch the phone off. every time I try it auto restarts.
I have tried the reset by holding down the two buttons for 10 seconds, and it still restarts.
Any ideas?
Thanks
Try Restoring it in iTunes. If that does not work you will probably need to get it serviced.
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Dear all, please hel!!
I sync my iphone ios 4 to another iphone ios5, sync was completed but after a few secs, the iphone with the IOS 5 firmware will auto restart and freezes at the home screen which I can't unlock. It will then freeze for a few secs before repeating the restart phase again and again and again.
To solve this issue, I have to hold the "home" + "off" button to restart the phone. Afterwhich, it will restart the phone. However, although my stuff are still on the phone, all my sms are gone.
Can someone please assist urgently.
My data was transferred from another iphone 3GS which is running an IOS 4.0.1 to another 3GS running ios 5.0.1
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Thanks!Can't I just set up Exchange as one of my calendars in ical?
Only if you're running Snow Leopard and your employer will allow access (different than iPhone/mobile device access, so most likely not), but not needed - keep reading.
Is it really true that I have to choose between syncing Exchange with work server OR syncing iCal with personal Macbook?
No. It was true, but with the v3.0 software that changed - you can now sync your Exchange contacts and calendar over the air, and your Address Book and iCal via iTunes over the docking cable.
What is the best work around for this?
None needed. When you set up the exchange account, and choose to turn on syncing of contacts and calendars, you will be prompted to remove all other data, or keep it on the iPhone. Choose the keep option. Note that in that case, your personal data will not be uploaded to the Exchange server - the iPhone keeps them separate (although you can choose to view them in a merged fashion).
I have this set up on my phone (Exchange calendar along side personal and other calendars from iCal). Same for contacts. Works great. -
The situation that I'm using Iphone 3gs genuine (in Vietnam because he was living there). It runs iOS 5.1.1. 're Playing a game or surfing the nature restart and it appears Apple's apple logo. I waited a long time it is turned on again. This situation repeated itself makes me think back to Restore machine. Is there a way not
Hi there Nguyeha31,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W. -
Hello guys..!! I have got my new iphone 4 2 days ago.The same day it got a problem of auto restart in every 1, to 2 minutes. I updated and restored it many times...but of no use... can any one help me how to solve this problem..!!
Go to Settings/General/Reset - Erase all content and settings. the connecto to iTunes and restore as a New phone. Do not restore any backup. If the problem persists you have a hardware problem. Take it to Apple for exchange.
This assumes that the phone is not hacked or jailbroken. If it is you will have to go elsewhere on the internet for help. -
I have been facing auto restart and battery icon freeze problem in my 4s, I checked in diagnose report it's show panic. Plist error
Need support from Apple is it hardware error or iOS 7 error, if it's hardware base then how can repair or replace iam base in riyadh Saudi Arabia.Hi aakhan,
If you are having battery and unexpected restart issues with your iPhone, you may find the following article helpful:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Regards,
- Brenden -
Problem: Auto restarting and restor error 9
Hi,
I've purchased a 2nd hand iphone 3gs, it was working fine for 10 days.
after that suddenly it became auto-restarting , when I tried to restore it,
the error 9 is appeared each time.
Can you help me please, my iphone is not working for 3 days.
and it has no warranty.Just doublechecking. Have you tried the advice on error code 9 from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275] -
Please help ! My Iphone 5 is restarting during a call or internet browsing, o just simply browsing the meniu. I can not us it any more !
It is functioning max 5 minutes. I have tried to restore it via Itunes but it sitais to less opened.Hello neegie
Try putting your iPhone into recovery mode and then use iTunes to restore it. After that then test it out. If during the restore you get and error code, check it against the second article for further assistance.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Regards,
-Norm G. -
when i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.
please could somebody help in this context.You've encountered Activation Lock. Read here:
http://support.apple.com/kb/PH13695
Without that info, you won't be able to re-activate the phone. Apple can't/won't help you with this. -
My iPhone 4 keeps restarting it's self & Won't Charge
"APPLE HARDWARE/SOFTWARE PRODUCT PROBLEMS WITH MINE & WORLDWIDE"
1.
24-06-2011
As from Friday 24th June 2011 when I purchased my iPhone 4 it Won't Charge, stays in the red & go above 5% even after 2-3+ days no difference charging plus I tried x4 different Apple charges but it made no difference at all to the problems with the iPhone 4.
2.
24-06-2011
iPhone 4 keeps restarting it's self every 30 seconds
3.
24-06-2011
I do a system restore many times via iTunes
4.
I do a hard reset by holding the power & home button for 45sec x5 times
5.
I do a battery calibration by holding the power & home button for 25secas I'm told via online forum
6.
Just finely get the iPhone 4 updated to latest 4.3.3 OS via iTunes
7.
I leave iPhone 4 to completely dis charge where it won't start at all & then recharge it where charge holds for a couple of hours but then only to turn itself off when the power meter is reading 64% but won't restart after pressing power button.
8.
So I pug the iPhone 4 back on its charger for a couple of hours but it still reads only 1% battery power so I do another by holding the power & home button for 25 seconds as I'm told via online forum up to which the battery meter reads 96% as to will not charge no higher than 93-96% but again the seconds later the iPhone 4 again starts keeping restarting it's self every 30 seconds nonstop all over again.
9.
Nothing has help with this piece of Apple ****.
10.
Reading more online forum where this is a very common problem with it seem that all iPhone models, iPad’s, iPod 4 it also had similar problems as did mine.
11.
Just finely get the iPhone 4 updated to latest x4.more times of the iPhone OS via iTunes which has made NO DIFFERENCE to the continued problems with this APPLE PIECE OF CRAP.
12.
01-09-2011 @ 8:08pm
I plug it in to my computer where it Shows it’s charging a CHARGING icon in the power bar at the top right hand corner of the screen & then a PowerPoint icon in the power bar at the top right hand corner of the screen where then continues to restart its self every 30 seconds.
13.
01-09-2011
Now after a doing a battery calibration by holding the power & home button for 25secas I'm told via online forum. But this time each time it restarts 90% charge, 85% charge, 80% charge, 76% charge & that continues like that again, again & again, what a piece of CRAP…
14.
01-09-2011
Again I plug it in to my computer where it Shows it’s charging a CHARGING icon in the power bar at the top right hand corner of the screen & then a PowerPoint icon in the power bar at the top right hand corner of the screen where then continues to restart its self every 30 seconds
15.
01-09-2011
I Plug it in & once more I do a system restore via Apple iTunes to see once more if it will make any difference, like that will do anything ‘YEA RIGHT”.. And the answer is “NO WHAT A SURPRISE” Now showing 74% charge, continuing to restart every 30seconds
16.
01-09-2011
72% charge, continuing to restart every 30seconds & then showing a PowerPoint icon in the power bar at the top right hand corner of the screen where then continues to restart its self every 30 seconds.
17.
01-09-2011
Then this happens during Sync after a do a system restore via Apple iTunes
18.
Now showing 74% charge & still continuing to restart every 30seconds.
19.
Won’t charge at all while turned on
20.
01-05-2012
Still won’t charge when plugged in plus there is NO CHARGE SYMBOL on the screen to show its charging & so it doesn’t charge...
21.
19-05-2012
Now upgraded to iPhone 4 iOS 5.1.1 & it now continues to REBOOT/RESTART every three to five second regardless of whether it’s plugged in or unplugged NOW & the ONLY way I can get some sort of charge into it is to turn off the iPhone 4 completely but only after it already plugged in to the power & after it’s already restarted it’s self again buy holding the POWER BUTTON down plus flicking the Phone shutdown touch screen button across But still not fixing it’s problem regardless of how many times I’ve upgraded the iPhones 4 iOS MAKING THE iPhone or any iPhone so far totally the most useless mobile phone I’ve ever had/owned & I’ve had a lot of Mobiles over the years that when I get them I test every feature they have to the max in order to make sure there are no problems with it but this time I’ve discovered that Apple iPhones are a piece of TOTAL CRAP and contacting Apple is imposable to do & Vodafone is almost just as bad & certainly not buy email HA?Hi, did you ever solve this problem?
My 1 year old -- ha! one month out of warranty -- iPhone 4 has been having a nearly identical problem over the past few days.
It started by dying completely so I had the battery replaced, thinking it was simply battery issue.
It then worked again for a moment but started doing exactly what you describe, going through a reset cycle (longer than 30 seconds but who's counting). And it felt quite warm.
Did hard reset, plugged into wall charger and MBP USB but the new battery wouldn't even get a full charge (a whopping 92% after nearly two days). It would even lose battery when plugged in if I opened an app. And all the while plugged in, if I left the phone on, it would cycle through these resets. So I turned it off to try to charge it.
Now suddenly, it's dead again. Totally black, and hard reset does nothing. Up until two days ago there was nothing wrong whatsoever with this phone! And I hadn't even installed a new app that could be the root of the issue. No idea whatsoever what caused this.
Any help would be much appreciated!! -
Auto Restart Issue with Mac Book AIR
Have been using a Macbook PRO for sometime, no problem with Parallel installed. Due to frequent traveling, light and compact is my priority now, so I bought another AIR (11" i7 chip w/ Parallel installed as well). It was working flawlessly for few weeks, used it to download a couple of updates when I was in China (approx. 4Mbit/sec line speed) still no issues. UNTIL when I get back to my office and using WIFI updated another few stuffs, the AIR started to behave strangely with "your computer needs to restart due to problem ..." the last few days it happened at least 10 times daily, so I did what I know with the usual Mac way, reset PRAM, repair permissions blah blah blah ..problems persists so I called the service centre and the technician I talked to suggested the issue could be from 'your moderate internet speed causing incomplete system updated files.' ; half convinced but I followed / reinstalled ...with no CD, it has to press option to select to reinstall -- only then I realized a big problem, originally it states requires 27 hours to reinstall a fresh LION in my AIR but finally it completed and restated in still about MASSIVE 7-1/2 hours time.
As I have bought a USB network connector now (a convenient gadget when stays at hotels with different levels of facilities offered), this is not so troublesome and I think fellow users should consider using network and avoid using WIFI for this purpose. I notice once the left USB once was used (without turning off the WIFI) it keeps breaking the connections, as I read some articles from this forum the left USB could has some stability issues. After all the time spent, the computer freezes at times and auto restarts again. What the heck has this causes the AIR to behave this way ?
NEXT, I also read on the Power issues, I bought it without realizing one of the technical highlight is on high performance battery management but you can chop my head off and sit on mine if the AIR can last 3 hours (probably the suggested time is with computer power on but without using it at all). I don't want to sound un-nice as I have been using Mac for many many years: 1) if AIR is entirely basing on internet (VERY HIGH SPEED) for support is not a really very friendly method for users if there is reliability issues via internet line support, says what if we are caught in remote area with 30k/sec line speed then we are totally dead ... ; 2) the recent scare makes me dare not using the software updates now, as technician suggested, write down what is required to update, find it from apple and do it manually ...Goohs, my Mac Book Pro using side by side doesn't has this issue. Since when was the last time I have to suffer maintaining a Mac myself ? ... @%#&@*!(!
Anyone has clue to these or simply return to service centre to handle for me ?
Thanks in advance (first time user in this community).Hello!
I´m sorry it took so long to reply, but I´m new to these blogs; and I´ve been travelling a lot... Anyway, I was able to configure Airport Express, but I was told I could use it to expand my wireless network inside my house; which I found it´s not possible.
So, I´m returning my Airport Express to the store tomorrow and try to figure out a way to extend my wireless in any other way.
Any sugestion? Big houses are a problem...
Best regards, and once again thank you!
Antonio -
Please Help! My MB pro 2010 quit and auto restart when I upgrade my MB Pro with a SSD
Hi all!
Please let me know what's happen with my Mac & help me to solve this problem pls?
Since my Mac is on normall working but a little bit slow. So that's why I update it to SSD. But from that day, when I'm working, it suddenly quit & auto restart without reason, just only appear the warning " Your Mac have problem" & restart.....
Attached here is which appeared on my screen after it auto restart, please go throught it & let me know what I should do for avoiding this problem, pls!
And here is my MAC info :
Macbook Pro 15-inch, Mid 2010
Processor 2.4 GHz Intel Core i5
Memory 8 GB 1067 MHz DDR3
Graphics Intel HD Graphics 288 MB
Software OS X 10.8.5 (12F45)
My SSD info:
Total Capacity : 256.1 GB (256,060,514,304 Bytes)
Model : V4-CT256V4SSD2
Firmware Version : S5FAMM22
Drive Type : Crucial SSD
HDD info:
Total Capacity : 320.1 GB (320,072,933,376 Bytes)
Model : Hitachi HTS545032B9SA02
Firmware Version : PB3AC60W
Drive Type : HDD 5400 rpm
Please Help me!
Thank you!Mid-2010 15" MacBook Pros - the bad NVIDIA GPU
If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.
Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…
So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. The unfortunate thing is that many people have passed the “three years from date of purchase” now and Apple is not honoring the free logic board replacement for many users. Some dealers seem to be making some exceptions for those past the three year mark, but don’t count on it…
Good luck,
Clinton -
I have rearranged all icons on the second and third pages to have a just a photo on my home, but if i switch off the iphone when i restarted it all the icons come back in the old position on the home and second page. I have ios5.
you can suggest it here - http://www.apple.com/feedback/iphone.html
And it is only a problem if you want a blank first screen. Personally, it would drive me nuts always having to swipe over one page to get to my apps - the only time I unlock my iPhone is to use it or run an app, so no, I have no need nor desire to have a first screen with no icons at all.
But, if they'd put it in as an option so people like yourself can also have what they want, that's fine too So send them your feedback (they actually do listen - iOS 5 includes a number of things people have been asking for on these forums, like being able to delete individual entries from the call history, inproved alerts/notifications, being able to opt out of all the location based data they collect,...). -
Premiere CC 2014 causing auto-restart?
I have a MacPro 3,1 with 10.10 and 32GB RAM.
During editing in Premiere CC 2014, the computer has auto-restarted twice in the past hour. Both times, I was doing something different in Premiere (dragging several clips forward in time & rendering all video) so I'm unsure as to what triggered it. The footage is stable and on a clean, problem-free external RAID. I also noticed that now, two of my 4GB DIMMs are not recognized. (note: all DIMMs have tested positively with Rember, and are of the same manufacturer) In the meantime, I have removed the two DIMMs in question and now have four DIMMs on the top riser, two on bottom. The two slots that have caused problems seem to be fine now, but with every restart, things changes—that's why I do not believe the issue to be the actual DIMMs themselves.
I have the crash report and need to rule out issues in the crash report if there are any. I will post the report if the smarter people out there believe it to be necessary. I HOPE the problem is with Premiere, the RAM and not one of the risers.I had a similar problem with Arri Amira Prores 4444 footage and found out the cause from the Arri website:
"When AMIRA footage is ingested into Premiere Pro, the appropriate LUT from the camera is automatically applied as a Lumetri effect, which can be toggled off if necessary."
The way to switch it off is to right-click the imported master clip(s) and go "Remove Masterclip Effects" , the cause of the baked-in look.
Hope that helps.
Kris
editing.dunked.com -
HT201394 Why does my iPhone 5s keep restarting? Updating to iOS 8.0.2 mans it worse.
My iPhone 5s keeps restarting. Web pages keep resetting, apps crash and restart or freeze. iOS 8.0.1 has not made a scrap of difference. Have tried switching it iphone on and off. Rebooting, restarting. Turning off background apps from runming. Clearing internet history. None of this works. What's the point of having a smart phone that's a pain in the a...
Hello EustaceRM,
Force closing all open apps and resetting your iPhone may help prevent the various app issues you've been experiencing.
iOS: Understanding multitasking
http://support.apple.com/kb/HT4211
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If your apps continue closing unexpectedly, the next step would be to restore the device.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Additionally, the troubleshooting steps detailed below can help stabilize your iPhone, should it continue restarting or powering off unexpectedly.
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears. I have uninstalled and re-installed itunes. Turned my computer off, and turned my iphone off. Restarted everything. Synced my iphone and my itunes and nothing seems to work. Any suggestions? I am using Windows
Stop clicking the eject button.
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