IPhone 5 automatically shutting down

I Just got the iPhone 5 in December 2012 and I'll be in an app and it randomly shuts down-the screen gets these vertical lines, it shuts down and reboots. Apple comes back on right away and takes me to my password screen. It's happened a dozen times. What is going on? Is anyone else experiencing this? I had the iPhone 4 and never had any issues. Is this a dud? Any fixes?

I've got exactly the same problem. Not only vertical stripes, but also wierd coloured things across the screen before it shuts itself down and reboots. Now trying a factory reset

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  • My iphone 4 automatically shuts down , twice it has happened though it starts by holding the home screen and sleep button for 10 seconds but what exactly causes this problem? some defect in my set?

    My iphone 4 automatically shuts down , twice it has happened though it starts by holding the home screen and sleep button for 10 seconds but what exactly causes this problem? some defect in my set?

    do you hold the home and sleep button?

  • IPhone automatically shuts down.

    My iPhone is currently updated to 4.3.5 but i have this problem that when ever i use an app at battery percentage of below 80%, my iPhone will automatically shut down and display the no battery sign. But after about 5mins when i start my iphone again, it will be left with 50+% battery. This problem has already happened for almost 1 month but there seem to be nothing i could do to solve it, it is very annoying as i cannot do anything except to listen to music after my battery percentage drops below 80%. And that my iPhone charging time seems to be much slower, my mum takes the same time to charge her iPhone from 18% to 100% with me charging my iPhone from 75% to 100%, my battery percentage also decreases much faster than hers. Can anyone tell me what to do with my iPhone??

    Howdy asem18,
    This article provides troubleshooting tips that can help you resolve the issue with your iPhone 4 restarting unexpectedly upon start up.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    Get more help
    If you still need help after trying the steps above, contact Apple Support.
    So long,
    -Jason

  • HT1414 how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then re

    how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then restore to enable to open it..what should i do?i cannot bring it to the smart center because i lost my receipt..is there any chance to recover it?thank you so much..i already update my operating system to ios 6.1.3 but when i recover my  back up the operating system was ios 6.1.2..

    Your phone is in recovery mode. Did you plug it to the computer running itunes? What happend?

  • Is it really happening,that Iphone 5 is shutting down automatically even if it's newly charged?Thanks

    Is it really happening,that Iphone 5 is shutting down automatically even if it's newly charged?Thanks

    The iPhone might shut down automatically, if, for example, you are violating the operating temperature constraints (trying to use it when too hot or too cold).

  • My iPhone automatically shuts down when the battery reaches 50%. How can I resolve it?

    My iPhone 4 iOS 7.0 automatically shuts down when the battery charge reaches 50%. Is it a battery problem or is it the phone?

    Thanks, you're a life saver. Here is the report:
    AC Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 10
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 180
    Display Sleep Timer (Minutes): 2
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Battery Information:
    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 3004
    Remaining Capacity (mAh): 2994
    Amperage (mA): 0
    Voltage (mV): 12385
    Cycle Count: 41
    AC Charger Information:
    Connected: Yes
    Charging: No
    Hardware Configuration:
    UPS Installed: No

  • Iphone 4s turns/shuts down completely for no known reason, why?

    my new iphone 4s shut down completely...and only holding the home button and on/off button reboots the phone.  but what causes it to automatically shut down to the point where itunes does not recognize the phone?

    Ok, well thanks for confirming this.
    I have two other questions...
    I found this : '' If you're getting the unit fixed by Apple, be aware that you must have the original HD installed. If it's a third-party SSD or hybrid, Apple will tack $950 to the bill; if you don't have the original drive anymore, Apple will return your laptop unrepaired. '' 
    Is that true ? Because I actually have a hybrid HD and don't have the original...nor 950 $ ...
    I found this information on : http://logicboardmac.blogspot.ca
    Finally, I also found information about a flat rate repair option ?
    http://nwsinglespeed.hubpages.com/hub/Do-You-Know-About-Apples-Flat-Rate-Repair- Pricing
    Anyone knows anything about this ? Woud this apply to my macbook pro ?

  • Second replacement unit automatically shuts down and never opened again. can i asked for a brand new replacement since it'll be my third replacement?

    Last September 13, 2011 I purchased an Iphone 4. I was told that it's warranty is good for 1 year. On may 13 2012, the sleep/wake button of my iphone malfunctioned. I immediately brought it to store where i bought the unit. They sent it to Singapore for service. 10 days after, on May 23, 2012, I received a text message from them telling me that my "replacement unit is available for pick up". Meaning that my old unit was replaced. When the customer representative and I checked the replacement unit issued to me, we saw deep scratches in front and back of the unit. I returned the unit to them because of the deep scratches. They told me that they'll return it to Singapore and will make a new report. Comes June 12, 2012 when i received a message again from them saying that my replacement unit is again available for pick up. the customer service representative and I checked the unit again for scratches. Finally the unit is clean. On June 23, 2012, the replacement unit issued to me automatically shuts down for 8 times. i quickly brought it to the store. Even their security saw the problem of my iphone (because he helped me troubleshoot it first). on the last time we tried opening it, it hanged and didn't continue to open. So for the third time, the unit is again subject for check up to see if it is under warranty. my concern is, apple is very vocal about their warranty which is "replacement".. Is there anything I can do to ask for a good unit from apple since this matter is a big inconvenience for me where in i have to provide myself another phone where i can use my number. and the worry that i might get another bad replacement unit.

    Of course you can ask... asking is always an option.  Regardless, it is always up to Apple as to whether the device is replaced with service units or new.

  • Does ios8 automatically shut down applications?

    I'm running ios8.1.2 on an iPhone 4s. I use a couple of GPS-based recording applications to record my cycling training (one app is Strava, one is MotionX-GPS). I've had ongoing problems with the GPS-recording shutting down at various points during my rides and ceasing to record GPS data.... Strava is particularly bad and I've quit using it in favor of MotionX-GPS. MotionX, however, has shut down (or perhaps a better description is ceased to record... not sure) twice recently. I would sure like to find the cause of this.
    Some information: my process generally when using these applications is to start my music on my phone (usually Google Play using downloaded-only music), then start the GPS-recorder, then sleep my phone and start riding. Normally, my next interaction with the phone is un-sleeping it to stop the GPS-recorder after the ride. Sadly, about half the time, now, when I un-sleep my phone the GPS application has shut down and didn't record some part of my ride. On one occasion, based on the point where the recording stop, I could associate the stoppage with the taking of a picture from the lock screen (MotionX-GPS, but that used to happen all the time with Strava), but that's the only event I have been able to associate with an app shutdown.
    I have noticed that the recording of GPS data does not stop when I do not listen to music - I don't think the culprit is the music player, per se, but perhaps an unusually high memory consumption by the player at some point?
    What I'm trying to find out via this question is: does iOS8 have some sort of mechanism for automatically shutting down applications when triggered by some certain event? e.g. memory reaches a certain level so shut down all other running apps? (In this case, though, it seems like such a trigger would shut down the music player, not the GPS-recorder, since the music player was backgrounded before starting the GPS-recorder, which should be the "primary" app even though the phone is asleep).
    Very confusing and frustrating.
    Anyone have any thoughts?
    Scott

    No one here is familiar enough with the internals of iOS to comment on iOS contingency handling. This is a user forum.
    More likely your scenario is triggering a bug in the GPS applications which is causing them to abort. A resource problem could also be causing problem ( a exhaustion of internal memory or a exhaustion of external storage for the App(s)). This might cause an abort for the App requesting the resource rather than the music. Of course, if the music isn't playing, there is more memory available.
    However, this is all just speculation.You should try contacting the developers of these applications to see if they have any ideas or fixes for these problems. They may also have a user forum.

  • Apps are automatically shut down...

    Iphone 4S has developed a frustrating problem - All my apps, be it Facebook, Sky News, Music, Games, Google Maps, automatically shut down...A blank screen appears and it is so frustrating!  I've tried everything; for example:
    Exiting and restarting the app
    Restarting the phone (leaving it off for a few minutes)
    Un-installing and re-installing the app
    Installing a free app to re-authenticate my itunes account
    Updating the app
    Updating my phone's software
    Resetting my iPhone
    Pushing the on/off and the main button at the same time to reset
    Nothing works.  It can't be a fault with the app as it's happening to most of my apps.
    So frustrated!! Especially since I'm weeks away from upgrading to a new phone and am nervous to update to iPhone 6 in case it gives the same problems.
    Please help!
    Thank you

    So you mean that in the "Settings -> Location Services" you see active purple arrows?  Unless you also are seeing an active purple arrow on the icon bar at the top of the phone (next to the bluetooth icon), then those apps are not actively using location services.  The arrows in the settings menu just mean they have used active location services within the past 24 hours (there is an apple KB article about it).

  • If using timed access to shut down a device at 11:00 pm, if currently online will it automatically shut down?

    If using timed access to shut down a device at 11:00 pm, if currently online will it automatically shut down?

    The wireless device will not shut down, but it will lose its connection to the wireless network at a fraction of a second before 11:01 PM. 
    If you have an iPhone or iPad with 4G service, the device will switch over to 4G within a few seconds.

  • My iPhone 4 keeps shutting down :/ lately it's taken 2hrs to come back  up. Diagnostics shows panic.plist and I've had my phone barely over a year. Will Apple replace it? As I hear I need to make an appt at the apple store.

    My iPhone 4 keeps shutting down. The past 3 days it's taken at least 2hrs to come back on. It constantly has no service and tells me system restore is needed. Under diagnostics it shows panic.plist. I've had my phone a year and 3mths. I hear I need to go to apple to get a replace as this is a software issue. It isn't under warranty. Will they replace it or is it a waste of my time? I recently just got the iOS update and now my phone gets hot to the touch also. Please help. My upgrade isn't until summer of next year but I need a phone that works and will get signal!

    Make an appointment at
    http://www.apple.com/retail/geniusbar/
    Out of Warranty replacement for iPhone 4 is $149 US;
    you will get the same model, color and capacity you have.
    If your current iPhone was locked to a wireless provider,
    the replacement will be locked to that same provider.

  • My mobile phone is always automatically shut down at the time of the photo.

    My mobile phone is always automatically shut down at the time of the photo.

    Plug the device into a wall outlet and leave it for about 20 minutes. If it has not powered on at that point try a reset by pressing and holding the home and power buttons for about 15 seconds until the white Apple logo appears.

  • I have a late 2008 iMac with dual intels and the fans won't come on anymore.  About every 1 1/2 hours, it automatically shuts down to cool off.  Is there any way to manually turn it on?  Or, do they have to be replaced?

    About every 1 1/2 hours, it automatically shuts down to cool off.  Is there any way to manually turn it on?  Or, do they have to be replaced?

    I tried that with no improvement.  I think I might have to have the fans replaced.  do you know if this is a particularly difficult procedure?  Something wierd that I've noticed is that if I have a video on for more than several minutes, the fans comes on, and also when I am on a Skype video conference for awhile.  Otherwise, the fan jst doen't come on as the intels heaten up to the point the the auto shut down kicks in...any advise?  This definitely interupts my work!  Thanks for your help and input thus far!

  • When I start iTunes on my home computer (Not a MAC), it automatically shuts down, and gives me the message that the Data Execution Prevention security feature has shut it down...what to do?

    When I start iTunes on my home computer (Not a MAC), it automatically shuts down, and gives me the message that the Data Execution Prevention security feature has shut it down...what to do?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

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