Iphone 5 back casing is not smooth, Iphone 5 back casing is not smooth

just bought iphone 5, 3 days ago. then when want to put on the screen protector in front and back we found out that the back casing feature is not smooth. there is a dent or bubble apper on . this is really unsatisfactory as it should not happen. due to that the plastic protector which we have pruchase will not last long and for sure in long time the paint of whatever material on it will crack .

Hi, dhruv102patel.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend when experiencing this issue.
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Display does not adjust brightness automatically
The ambient light sensor brightens the display when using the iPhone in brightly lit environments, and dims the display in low light. To test this sensor, do the following:
If the iPhone is in a protective case, remove it from the case. If there is a protective film on the display, remove the film.
Verify that the Auto-Brightness setting (Settings > Brightness and Wallpaper) is set to ON, and that the Brightness level is set near the middle of the slider.
Press the Home button to return to the Home screen and then press the Sleep/Wake button to lock the iPhone.
In a bright environment, cover the top third of the iPhone to block the light, then press the Sleep/Wake button or the Home button to wake the phone. Slide the slider to unlock the phone.
Notice the brightness of the screen and application icons; they should be somewhat dimmed.
Remove the cover from the top of the display and in a few moments the display should get brighter.
Learn more about the brightness setting.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If the issue persists, see the section labeled Issue not resolved.
Cheers,
Jason H.

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Mani Dinesh wrote:
Can somebody help me install IOS 6.1.3 back to my iPhone 4.
Downgrading is not supported by Apple.
Mani Dinesh wrote:
...every app gives a break for 4-5 seconds to open up. ...
See this discussion...
https://discussions.apple.com/message/23731048#23731048

Iphone 5 video, not smooth when played back in iPhoto?

Why are my videos all 'stop start' when played back in iphoto? Is it something to do with the size of the file it seems to be happening on video shot on 1920 x 1080 which is when I got my iphone. Are hey going to be ok when i place them in imovie?

Sorry, maybe I don't understand or I didn't explain my problem properly.
(I'm doing this project as a hobby so can't really afford external resources)
The demo involves filming industrial equipment, which is being monitored by a PC.
As the equipment runs, graphs and results are produced on the PC.
I managed to capture this, but when importing it into FCP AND playing it back, the picture is not clear. but when I forward frame by frame, each frame is nice and very sharp.
Could it be frame rates or?
I've seen many educational videos that show computer screen shots and I am prepared to pay for software that captures these shots, if that would help.
I don't really know how a "scan" would work.
Or maybe I'm dreaming that I can do this relatively easy.
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How do i transfer a video back onto my iPhone in the Photo app where it originally was and can be shared from (NOT the video app)

I have a video that i originally took using my iphone but then transfered to my PC. I want to put it back onto my iPhone in the photo app (NOT video app) so i can share it straight from my phone.
Since one of the iphone updates enabled the volume button as a camera shutter button and i was shooting the video one handed, i held the camera with the volume buttons on top. Unfortunatly, the phone still saves it in such a way that only the iphone and itunes recognize the proper orientation intended and when it's opened with any other device or program, it automatically makes the part of the video that's against the smooth side of the phone always the top side (regardless of if that makes the video sideways or upside down). I was able to get the video back onto my phone as a "video" where it shows up in the video app as a "movie" and there are no options to share via text, email, youtube (which were options when the video was still in the photo app). I need to be able to share the video with family

Have you transferred photos from your computer to your iPhone which is selected under the Photos tab for your iPhone sync preferences with iTunes?
If so, you can place this video in the folder of photos on your computer that is selected to be transferred to your iPhone via the iTunes sync process. Under the Photos tab for your iPhone sync preferences with iTunes, select Include Videos.

IPhone 6 games not smooth

I recently realized, that my iPhone 6 64GB Silver has some kind of problem with high end games, I firstly noticed it when I started GTA: San Andreas for the first time (had it bought for iPad 4 before), while playing, I noticed some frame drops here and there, all the time. On my iPad it ran COMPLETELY smooth without any lag whatsoever - on iPhone 6 it should run even better. It is playable, but it is not as smooth as my iPad 4 and not as smooth as on other iPhones 6 - i know from watching yt videos. it is the same with Asphalt 8 - it doesnt run as smooth as on other iPhones 6. I've been on iOS 8.1.2 since I got my iPhone (last week). Have cca 30 GB free space on phone.
Have you got any idea what may be causing this?
I would be really thankful if someone could help me with this situation.

Mani Dinesh wrote:
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Downgrading is not supported by Apple.
Mani Dinesh wrote:
...every app gives a break for 4-5 seconds to open up. ...
See this discussion...
https://discussions.apple.com/message/23731048#23731048

My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

I have a 5 yr. old iPhone 3GS, I can't back it up to my laptop, it's not working, but wondered if i can back it up to her laptop, if I create a new user account name, w/out losing her info?

My 5+ yr. old iPhone 3GS is on it's last legs. I desperatly need to "back it up" ASAP, so I can buy a new iPhone, and I really need to be able to transfer my 5 years worth of info to a new iPhone, (a 4S). The computer I used to back my iPhone on when I first got it no longer works, so I was wondering about being able to back my iPhone up to my daughters laptop, but she also has an iPhone 3GS, that's already backed up to her laptop. I know you couldnt back up two iPhones up to one computer, (at least that's what I was told, years ago), but I was recently told by an "Apple" rep that I could "probably" back my iPhone up to her computer without losing anyone's info, if I created a "Secondary User Name Account" on her computer. I'm not comfortble doing this unless I'm reassured more than being told that it's "probably" safe.
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First, you don't have a 5+ year old 3GS. The 3GS has only been around for under 4 years. In fact, 5 years ago there were NO iPhones; the original iPhone (2 generations before the 3GS) came out on June 29, 2007 - not quite 5 years ago. The 3GS was released June 19, 2009.
That aside, you can sync multiple phones to one computer - see http://support.apple.com/kb/HT1495. boogeyman is wrong. It is 100% safe to create an additional user name on her computer, log in with that name, and back up the phone. See this for details on what you want to do: http://support.apple.com/kb/HT2109

I currently have an iPhone 5, 16gb. I Do Not want to Loose any photos or albums by deleting them from my phone and not backing them up correctly. My iCloud backup is only storing my "Photo Stream" and I can not locate them in iTunes after I sync/Back up.

I currently have an iPhone 5, 16gb. My storage is almost full on my phone. There are only 80 mg available. I am new to icloud and also have always had trouble navigating around iTunes. (Even after endlessly reading through support and help topics as well as calling) My concern is about Not Losing any of my photos if I delete them from my phone. I have to delete a large portion of my camera roll as well as the Album Folders I have created. Although it would be great if there was a way to just keep my albums still. I have already backed them up to an external hard-drive, my computer and a geek stick. I'm not trying to be too paranoid about these photos, but, they are all of my 3 children. There are over 4000 pictures stored on my phone. Some photos go back as far as 2009. Can you offer any information about backing up my Camera Roll, not just "Photo Stream", and albums I've created On my phone? I read that it's good to back photos up on both iTunes as well as icloud. I even purchased extra icloud storage to back them all up. I do regularly back up/sync, my phone to my computers. However, I cannot even locate where they are stored on iTunes, let alone look at them. And as far as my iCloud backup, it only stores the new pictures from "Photo Stream". Please offer any advice you may have. I do not use up a lot of storage on my phone other than Photos and Contacts (it's a work phone). I would definitely be able to sleep better knowing my children can one day see these pictures of themselves. I appreciate your time. Thank you,

First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have?

I recently had to get my iPhone 4s replaced. The old phone was backed up to ICloud. I get a message when I plug this one in that it is not backed up and there isn't enough storage left to back it up. How to I remove from the other phone so I can back th

I am trying to back up my new Iphone on to ICloud. It shows I dont have enough storage because it still has stuff from the old IPhone. How can I back up this phone and erase from the other. Apple kept the other phone when they replaced it. If I hit the delete storage for the other phone (which shows up on the Icloud Icon on this phone) will I lose everything on this phone? That's what I want to avoid....

If it's corrupt, generally it would be lost.
However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
Good luck in retrieving that information.

I attached my perfectly functioning iPhone 4 to my computer to update and came back to an error message saying I have to do a factory restore which cause me to lose everything recent because I'm not even sure that the backup completed correctly

I left my iPhone attached to my computer to do an update and now I can't use the phone at all. It was taking so long I left it, when I came back there was an erroe message saying that I need to do a factory restore on the phone. It wasn functioning perfectly before I attached it to iTunes to do the update and now since I can't even be sure that the back up completed, I'm faced with losing a lot of stuff recently added to my phone.
I don't want to do a restore, I just want my phone back to how it was this afternoon before I connected it to iTunes.

If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios.

I changed from i iphone 5 back to a iphone 4.. now my itunes does not recognise that i have a iphone 4! how do i convert my last back up (on iphone 5) to my new iphone 4?

i changed from i iphone 5 back to a iphone 4.. now my itunes does not recognise that i have a iphone 4! how do i convert my last back up (on iphone 5) to my new iphone 4?

In your case you can only restore from a backup that has been created with the same iOS version. An iPhone 4 can only run 7.1.2, and, unless your iPhone 5 did not run the same version, you can't use a newer iOS backup of the 5 on the iPhone 4

HT1766 4 voice memos in iTunes backup from iPhone had ! marks and would not play so I deleted them and although they are still on the iPhone, they will not sync back to iTunes from iPhone.

4 voice memos in iTunes backup from iPhone had ! marks and would not play so I deleted them and although they are still on the iPhone, they will not sync back to iTunes from iPhone.

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

Just got a new iphone 5s trying to use the app store but it is telling me i am not connected to itunes so i connected to i tunes so when i go back to app store it is still telling me the same thing not connected or signed in help

just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help

Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W.

Iphone 5 back camara not working after ios update

My Iphone 5 back camara is not working after ios 8.1 update this morning
Only getting some fuzzy image.
Camara was working before the update.
Resting the phone to factory setting restoring phone nothing seems to work
I think this will be my last Iphone as apple never respondse in any case

If you're expecting Apple to respond on this forum, you will have a long wait. This is a user-to-user technical support forum that is only hosted by Apple. This was made clear when you signed up. In any case, try the steps in this article to troubleshoot hardware issues (there is a camera section):
iPhone: Hardware troubleshooting

ITunes not syncing to iPhone - Backed up & then synced the backup but....

I have the iPhone 3gs with the latest software on and also iTunes 10.
My phone has not been syncing with iTunes for some time now, I always had to sync it more than once for the new music to be on my phone. However it always showed under the iTunes tab of 'recently added'.
Whenever I put new music into the library or change apps I always backup my iPhone just so I know everything is saved and I've still got it. So yesterday I backed up my iPhone and then restored it, then restored iPhone from backup... However non of my apps are on the phone only the basic apple apps such as settings, safari etc.
I can't ring apple today as they are not open on a Sunday and I've looked through the apple help support sheets but theres nothing on there about if the backup failed. I did however today restore my phone from recovery mode but I still do not have any of the apps I purchased on my phone.
Can someone help please?

Welcome to the discussions,
app and other media, like songs for example, are not part of the backup, only app data and settings. More info about the content can be found here: http://support.apple.com/kb/HT1766
But, unlike music, you can download apps again for free: http://support.apple.com/kb/HT2519

Iphone 5 back casing is not smooth, Iphone 5 back casing is not smooth

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