IPhone 5 battery only lasts for 3 hours of usage

My iPhone 5 64GB is not working as well as I think it should be. After about 3 hours of usage (according to usage statistics in settings), which is just Facebook and web browsing, and 9 total hours of standby, the battery dies. This is mainly over 4G with medium brightness. Background App Refresh is off, most location services are off, Push emails are off, reduce motion is on. I have tried everything I have found online to try and fix this, but nothing has worked. On top of that, my iPhone was just replaced at an Apple Store, so I'm not really sure what it could be.
Any help is greatly appreciated!

Hello pierre0,
Thanks for using Apple Support Communities.
Since you have just received this iPhone as a replacement from an Apple Store, it should still be within its 90 day warranty.  Please take the device back to the store and inform them of the issue.
A replacement part or Apple Product, including a user-installable part that has been installed in accordance with instructions provided by Apple, assumes the remaining term of the Warranty or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.
Your Hardware Warranty
http://www.apple.com/legal/warranty/products/ios-warranty-document-us.html
Take care,
Alex H.

Similar Messages

  • Battery only lasts for about 7 hours after Update to IOS 4.2.1

    Hello folks,
    after I have updated my Iphone 3G to the newest firmware (4.2.1) may battery only lasts for about 7hrs in standby-mode (no tethering, umts, wifi, whatsoever), while it has been much much better before.
    Does anyone of you have the problem or a solution for it?
    Thanks,
    Alex

    I'm happy to tell you that the problem, at least for myself, is gone. I checked around on the forum and apparently it could be so that something went wrong when updating to 4.2.1 so restoring the phone from itunes could be the fix. I did so and the problems seams to be solved.
    /Ola

  • I have an older ipod and the battery only lasts an hour if i buy a newer ipod can i transfer content from the old ipod to the new one?

    i have an older ipod which is about 10 years old now and i am thinking of bouying a new one as the battery only lasts 1 hour, what i would like to know is if it is possible to transfer content from the old ipod to a new one or can they be transferred from itunes on the computer to a new ipod?

    Welcome to Apple Communities
    You have the songs in iTunes, so you have to connect the new one and sync it

  • I've had my Ipod for 3 years and now the battery only lasts an hour... do apple replace these?

    Ive had my Ipod nano for nearly 3 years and now the battery takes hours to charge and only lasts an hour at most..  do Apple replace batteries?

    Apple will do a like-for-like exchange of your iPod.  Be sure to have your music backed up prior to the exchange.

  • Refurbished Gen5 touch, battery only lasting 12 hours of music on low is this normal?

    Apple store refurbished Touch Gen 5 touch with new iOS only lasting 12 hours of music play on low, in airplane mode turned on. Is this normal? Or do I need to charge than fully discharge afew times. Thank-you for any assistance.

    That is a little low. Was the screen on during that time?
    Was wifi on?
    The following included actions to maximize battery life.
    Apple - Batteries - iPod
    What life do you get after fully charging and almost fully discharging a couple of times.

  • My ipod touch 4th gen battery only lasts for 3 hours with wifi and brightness fully down

    My ipod touch 4th gen battery life if asful only lasts a maxium of 3 hours with wifi turned off and brightness fully down any suggestions?

    You can try restoring the iPod. However, it could be that the battery is going bad.
    Apple will exchange your iPod for a refurbished onewith a new battery for $79. They do not fix yours.
    Apple - iPod Repair price              
    A third-party place like the followingwill rplace it for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the battery yourself if you are up to it. You can purchace a replacement battery for about $10
    iPod Touch Repair – iFixit

  • X240 DO NOT HAVE Internal Battery, keypad backlit. 3 Cell External Battery only last for 2 hours!

    Why does Lenovo dont tell about this missing features??
    I bought the unit a day before I left the country, and then to my surprise it does not have the internal battery that Lenovo is boasting about. Fn+Spacebar doesnt work in lighting up the keypad and the 3-cell external batter is no way near to 4 hrs!
    **bleep** hell Lenovo?
     Another thing, is it possible to turn on the light (near the webcam) to light up the keyboard at all?

    Hi,
    1. Information about battery capacity for laptops with fixed configuration (i.e.not CTO) is provided in PSREF (for not all countries), on Lenovo support site in laptop model short description. It looks like the strings below:
    6c Li-Ion
    3c front battery and 3c rear battery
    3c front battery and 6c rear battery
    The 1st string is for 6 cell rear (external) battery.
    If laptop is CTO the battery information is available in the purchase order or in the parts data base.
    2. Keyboard backlight capability is optional feature. This information could be found in PSREF, in support site parts data base by laptop serial number.
    3. ThinkLight feature is absent in Haswell based Lenovo Thinkpads.
    x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
    x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
    Do it well, worse becomes itself
    Русскоязычное Сообщество   English Community   Deutsche Community   Comunidad en Español

  • My phone battery can only last an hour. Problem started a week ago while I was in Argentina. I am back in the country now, this morning I left the house with a full battery and when I got to work the phone had shut down. Phone is 7 months old. Why?

    Dear Apple Family,
    I have been using an iPhone since I lost interest with Nokia phones. I fell in love with Apple's innovation, design and technology.  However, I am beginning to lose interest wth the product as well.
    I have an iPhone 5, my phone's battery can only last an hour and the phone is 7 month old.  The problem started last week while I was in Argentina. I had a bad holiday due to this, as I could not make use of the technology because my phone was off most of the time and I had nowehere to charge except to go back to the hotel.  I could not even share pictures on Instagram.  Has anyone ever experienced such a problem?  If so, why and how was the problem fixed?  I am starting to engage in a debate that I have been trying to avoid with my friends.  They say that Samsung is striving and I now tend to agree, and if the problem persists I will gladly join the Samsung family. They seem to make reliable phones.  Sadly, I never experienced this problem with iPhone 3GS & iPhone 4S.
    With Gratitude,
    Thapelo

    Hello,
    If you're in a country where there's an apple shop (unfortunately not mine), go check it and ask the employee about it: he's gonna check your Iphone on a "device"
    I've got an iphone 5 and it's working very well with me but I have to admit that its battery lasts (slower) than my Ipad 2.
    Still i can help with some tips that may improve your iohone's battery by an hour in addition (hopefully):
    - close all apps by multitasking....
    - do NOT keep the brightness to the max
    Believe me you're gonna regret changing your phone to a samsung
    Hope i've helped and sorry for my bad english (has english as 3rd language)

  • Ipod touch 4g battery only lasts 1-2 hour

    My ipod touch battery only lasts 1-2 hours, and even when the brightness is at the lowest, +/- 2 hours. This page says the battery life is 7 hours when listening to music and 4 hours when watching videos. Is this my fault or is my battery not doing good? I'm not listening to music or playing videos, i'm just browsing on the web, browsing in the app store and playing games (sound turned off). What can i do about this? Should I contact Apple? Thanks, nelson2tm.
    Ipod Touch 4G 8GB, for specifications click here.

    http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
    Then
    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Seems like the battery is wearin gout
      Apple Retail Store - Genius Bar                                                              
    If only the battery
    Apple will exchange your iPod for a refurbished one for $79 They do not fix yours.
    Apple - iPod Repair price                                    
    A third-party place like the following will replace your battery for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the battery yourself if you are up to it. A replacement battery costs about $15
    iPod Touch Repair – iFixit                  

  • My battery barely lasts for 3 hours...

    My battery barely lasts for 3 hours and won't charge while in use & the phone heats a lot.
    The phone is only about 6 months old, will the battery be replaced under the apple warrenty?

    Please read this message and also my message here maybe it helps in resolving the battery drainage for you.

  • Battery Life on brand new macbook pro 15 inch i5 only lasting 3 hours

    The battery on my macbook pro is only lasting 3 hours with light use...If i'm watching a video or on a game it lasts maybe an hour or 2. I charged it fully when I first got it out of the box 2 days ago.
    I have tried calibrating it which worked a little bit. But still nothing like the promised 8 hours. Not even near 6 hours.
    Can anybody help?

    I tell you how to maximise it mate .. Fully charge your battery and leave it on charge for 2 hours .and then create the minimum power consumption scenario ( kill bluetooth , minimise brightness , kill all apps etc ) AND THEN remove the plug .. use at this state until about 70% charge and continuously monitor the capacity like I mentioned earlier when you see it hit a high, plug it in you will see now that will become your permanent capacity .. allow full charge and leave it plugged for a day . .repeat the same .. after about a week now this time do the same but reduce down to the 40% range and always plug in at a high capacity point..you will train you r battery this way ..
    I am glad I could help .. altho it took a bit of fighting the external obstructions it's all good
    take care ,,

  • Year-old nano's battery only lasts about 9 hours--normal?

    The one-year warranty on my nano expires in about two weeks. The battery only lasts about 9 hours when playing AACs purchased from the iTunes Music Store continuously, with the EQ and backlight turned off.
    Not too shabby, but also nowhere near the 14 hours it got when it was new.
    My question for those of you who have had warranty repairs for battery problems--would Apple consider 9 hours of battery life "defective" and worthy of a warranty repair or replacement?
    Any feedback or advice would be greatly appreciated.

    Actually Apple says up to 14 hours. You're doing ok with this because you're getting about 65% or more battery life from the max of 14 hours.
    Just to be clear, you can only buy the AppleCare plan during the first 12 months warranty period, so if your iPod is nearing a year old, better be quick.
    Btw, have you seen these?
    Beef up my iPod battery.
    How to accurately determine your iPod battery life.

  • Battery on Pavilion DV4 only last 1 hour. Suggestions?

    Battery on Pavilion DV4 only last 1 hour. Suggestions?

    +When I brought up an issue regarding Win XP at the Genius Bar, I was just told "oh that's a Win issue, talk to Microsoft."+
    Wow, perhaps the "genius" title is a little over-zealous. Windows interfaces with hardware using the drivers provided usually by the hardware manufacturer. The problem is most definitely the boot camp drivers, which were created by Apple, not Microsoft. Either they are simply in some kind of "beta" stage or Apple purposely did not build decent power management into them. I'm half wondering if this is some kind of "bait-and-switch" tactic. They promise the benefits of dual OS's with bootcamp but then make is so you never really want to run Windows because it will suck your battery down in nothing flat! And the funny thing is it's sort of working in my case. I've resorted to running VMWare Fusion rather than booting to Windows and I can get much longer battery life. But if I'm doing some serious work in XP I'd much rather boot to it natively so this is really pretty disappointing and not at all what I was expecting. Apple, PLEASE fix your drivers. You have nothing to lose. If anything, you might get more IT people like me buying Macbook's if it's known that they run Windows as well or better than most other laptops. Our new Dell Latitudes can get 5-6 hrs with a 9-cell battery. Hard to justify replacing that with a system that goes dead in 1 hour!

  • My battery only lasts aboround 3 hours

    My battery only lasts around 3 hours

    Don't bump old threads.  You have an active thread right now.  I doubt Melle is going to check this thread anytime soon.

  • My new Macbook Pro only lasts 3 hours.

    I bought a new 15-inch Macbook Pro in late June when the newer versions with better battery life were introduced. Unfortunately, my battery always lasts less than 3 hours. I lowered most of the default energy preferences (such as dimming the screen enormously) and turned off my wireless port, but it still only lasts 3 hours.
    Did I accidentally receive an old Macbook Pro or what? Is the 7 hour battery life just a great exaggeration?

    Well... it would be easy enough to tell if you have the older version. If the bottom of your case is a single piece of aluminum, you have the new one... if it is split in the middle with a latch (for the removable battery) you would have the old one. Apple, like everyone else, gives a "best case" scenario when it comes to battery life. Dimming the display helps... but the way you use your machine will have a great impact as well. If you are doing things that require more processing power, you will eat away at your charge faster. Also... does it actually last three hours or are you going by the estimate provided in the menu bar? The estimate is calculated by the load in your system at any given time. If you just have your machine on... but not doing anything, the estimate will be much longer than if you're running applications. To get a better idea of your usage, you should view the percentage remaining (vs. the time). The percentage remaining is the actual percentage remaining vs. an estimate.

Maybe you are looking for