Iphone 5 black paint chipping off?

hi i have a iphone 5 in black and i brought it about a week ago of one /of my best mates it was in a sealed box not opened and all the black anodising is like coming off will apple cover this on my warranty? and replace it or fix it

Take it to Apple and complain to them about it.
Allan

Similar Messages

  • IPhone 5 paint chipping off

    I have had my iPhone 5 for a week and a day and the black paint is coming off already! I am 30 years old and take care of my stuff. I have never put it in one of my pockets while there is something else in them. Basicly I have treated this phone like a new born child! I am fuming!

    This seems to be a common issue with the iPhone 5. Search the forums here for "iphone 5 chips" or Google the same and you'll come up with a ton of user experiences with the issue.
    You can either:
    1. Live with the scratches/hide them with a case
    2. Return the phone & exchange for another
    3. Return the phone for a refund and purchase at a later time (if/when manufacturing issues are resolved)

  • IPhone 6 Paint Chipping Off

    The paint is chipping underneath the glass screen of my new white iPhone 6, any fixes or replacement for this issue?

    hey tom. Im facing the similar problem did. what was the solution offered. im experiencing this from the past couple of days and have just reported the matter hence would like to know their response.

  • Paint chipping off?

    So, my Macbook is just over a year old and I've had some problems all year long. First, my enterkey didn't function all of a sudden, and they replaced the entire keyboard and lower encasing.
    Then, the lights on my macbook didn't function, lights like the battery-indicator, the shift-key-light... Again they replaced the entire lower part of my computer. This was all under waranty.
    Now my MBP just fell out of the waranty-zone, and it seems like the edge near the trackpad is starting to chip off? I didn't even know the MBP are painted, aren't they supposed to be made out of one solid block of aluminium?
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    Thomas A Reed wrote:
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    The pits can be filled and any rough edges can be buffed without affecting the surrounding area with the proper tool and attachments.
    Color matching with fill material will be the hardest part.
    Just because you tend to think it can't doesn't make it so.  Put a buffing head on one of these.
    <Edited By Host>

  • Iphone 6 paint chip beside headphone jack

    After plugging in my headphones into my iphone 6 for the first time, I realized that the paint work beside the headphone jack hole suffered a small chip. Thinking back when I was using the previous versions of iphone, it was designed in a way that an isolated ring was there in place to prevent the headphone plug from snapping onto the phone's body directly while plugging in. Thus, I am quite disappointed that apple actually do away with this design feature which reduces the wear and tear, eventually the paint chip will be more obvious.

    If the device is under warranty and the issue is not the result of user inflicted damage (i.e. dropping the device or water damage), Apple will likely replace it.  Keep in mind that what anyone says here has no bearing as we are not Apple employees, but merely users like yourself sharing our experience and knowledge.

  • Paint Chipping off macbook pro keys?

    I bought my macbook pro in August of 2012, recently over time the paint has begun to chip on 3 of my keys, I was wondering if apple will replace theys keys, I have the additional apple care, but I am willing to pay to get the keys fixed.
    Does anyone know if apple will fix this and how much it will cost?
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    make an appointment at the genius bar or an AASP for an estimate.

  • Iphone 5 paint peel off here as well

    Just out of the box, nothing touched and noticed that I have 3 paint job problem.
    I guess it came during the production process. peel of in first pic looks more likely that paint never sit on it, not like normal scratch.
    second pic is very obvious scratch.
    Will apple fix this issue for me? i hope so because I did not even activated my phone yet since I noticed those paint job problem during unboxing.!

    The same here, just 4 hrs after I opened the box.
    BTW, is there anyone has rattling noise problem?
    Here is my post about it
    https://discussions.apple.com/message/19687051?ac_cid=op123456#19687051

  • Black MacBook's paint flaking off?

    There are some buzz about the black paint flaking off from the MacBook.
    Anybody experiencing this problem with their black MacBook?
    Here is the link:
    http://www.dailytech.com/article.aspx?newsid=2397

    but with all the problems I've been
    reading about, I'm really tempted to wait for a
    while... what with flaking of the black macbook,
    discoloration on the white, mooing and noise with the
    macbook pro and heating issues all around...
    Dude! Remember where you are. This is a support site. That means if anything goes wrong, people come here for help. But people who are happy and content with their computers don't come here.
    I don't know what percentage of problems the Macbooks are having. They are new, and Apple can't test out what everyone everywhere will do with or to their computer...so when people start doing whatever they do, problems appear that were not anticipated. In addition, this is electronics and with electronics, there is a percentage chance of lemons--that's for any electronics that come out from any company no matter how reputable. So no group of electronics is going to ever be trouble free.
    This question is, have there been more problems with the MB than expected given this percentage and given that it's being field tested in mass numbers for the first time? If there are more problems...why and were they taken care of? There was reportedly one bad batch. From what I understand, there are no more of that bad batch so you're good to go on the latest ones--or so I've heard. Someone can correct me if I'm wrong.
    My opinion, the MacBook is a FANTASTIC laptop and you should get one. The keyboard can't be beat, the trackpad is great, the screen is wonderful, the built in camera is fun. It is an AMAZING laptop.
    No computer is ever guaranteed problem-free forever--and certainly none are ever going to look pristine forever. Like a new car, you will eventually get that first scratch or dent or flake. Laptops take a lot of wear and tear even if you baby them and keep them wrapped in protective covers. Nature of the beast. They go places and get scratched and bumped. But at least this laptop has a magnetic plug, so you know you won't be likely to jerk it off a table and have it crashing to the floor when you trip over the cord.
    And you WILL trip over the cord. I did the first week I had it. The magnetic plut pulled right out and the laptop remained undamaged.
    Laptops are more delicate than desktops. Again, nature of the beast. Go to an Apple store, test out a MB. If you want it and like it, get it. Cost-wise, it's a great deal for a laptop. Buy Apple care and you'll have it covered for 3 years pretty much no matter what happens.

  • IPhone5 paint chipping

    I bought my iphone5 last week from The Carphone Warehouse and noticed the paint had chipped on the box fresh phone. I showed the sales clerk who brought another one out that was also scratched, and then opened a third factory sealed box which was, yet again, chipped. As it was the last one in stock I had to take it. This morning my phone slipped out of my hand and after a 20 cm fall, landed on my desk and a big chunk of paint chipped off of the outer steel rim. My phone looks like it's been through the wars after owning it for less than a week! I took it to the Covent Garden Apple Store to show them and expecting another exchange, only to be told that they will not help as the paint chipping is not an official known issue. This is the worst customer service i've had with Apple, who have previously been superb whenever i've dealt with them. It's obviously a flaw and everyone will soon be having this problem, standards are definitely slipping. Not at all happy!

    Andy,
    I have had a similarly frustrating situation. Bought my shiny new and durable (so I thought) iPhone 5 from Orange three weeks ago. Didn't even take it out without buying a screen protector and case. Within 10 days I was alarmed to see the paint chipping off.
    I went back to Orange, they sent me to Apple - who said I should go back to them. Apples or oranges I said, I just want a resolution (Apple worker didn't see the funny side) said the only thing to do was make an appointment with the genius bar. Clearly a complaint to be made with the advertising standards authority, because a '"genius" has just told me that Apple would not replace it, for the same reasons you were told. Nice, when I asked to finish work early and made an 18 mile round trip journey to Apple in the Trafford Centre. Clearly fobbed off by the first Apple worker who knew her co-worker would have said the same thing. I am very, very disappointed with Apple, despite really good customer service with other Apple products in the past.
    I don't buy the anodising process to attach the paint excuse either. I used to mountain bike when I was a lot younger and some were sold with black rims using a similar process. They lasted a lot longer and that was with constants brake pad friction.
    Does anyone at Apple customer care even read these? And if so, do you guys care about the bad taste you're leaving in your customers mouths as a result of this issue?

  • Paint coming off black iPhone 5

    Hi i have black iphone 5 and been in a case since i bought it in sept 2012 & after reading this forum i checked mine and the paint is all off edges front & rear
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    Waist of my Time ,Why Tell You Over Phone Ooh That Not Right make You Appointment To Visit Apple Store .
    On Arrival I Was Met With Rep At Door ,And She Said What A Nice Case You Have On Your Phone .
    Then Manager Met Me And Said Did You Read Apples Report On Nov 2012  About Paint Coming Off , I Said No ,She Then Said Apple Are Not Covering This Cosmetic Defect As The Are Calling It Normal Ware And Tare
    I Advised Her We Are Supposed To Be Advancing Forward Not Going Back ,If A 5yr Old Phone Looks Better Than A 5 Month Old Phone.
    I Showed Her My First Iphone 3 Without A Mark To Prove I Look After My Phone ,She Then Said It Was My Case , I Showed Her Mi Wife's White Phone Same cover Without A Mark On it ,
    She Just Told Me There's Nothing I Can Do She Is Not Replacing It And To E-mail Complaint To Apple If I Want But It Wont Get Me Anywhere .
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    I Thing Samsung Have Right Idea Stick To Plastic Case's

  • Is space black colour in aluminium and steel watch  or will chip-off like iPhone 5, I m looking to buy aluminium model in black, but scared, because apple rejected to swap the black with whit, so horrible service.

    is Apple watch (aluminium model or steel model) in space black colour specially in aluminium model, not going on chip off, it happened in iPhone 5. And Apple does not seem to be worried about iPhone 5, and denied to swap with white one.

    I asked this same question in another post, those that were burned by the black coating in the past I think will be skeptical on the black watch until we get some feedback from actual owners. I have ordered both black and plain aluminum since I won't see until June anyway, I figure there is plenty of time to cancel the one I don't want

  • Paint worn off on all iPhone 6 & 6 Plus on bottom?

    I went to the Apple Store today and got my first opportunity to check out iPhone 6's up close. I happened to noticed that the paint was worn off (chipped?) on all iPhone 6 and 6 Plus models on display right at the area of the lightening connection port.  I looked at at least 3 different iPhone 6's and they all had the paint worn off on the bottom.  Is this a rampant occurrence that many are experiencing?

    Fair enough...definitely seems like reasonable scenario.  Thanks for chiming in...I'm really happy to hear it's not a mass issue.  I really enjoyed checking out the iPhone 6plus in particular.  I will say that all of the reviews of the phones being very slippery weren't as over exaggerated as I expected.  They are very slippery phones for sure.  The paint chipping easily would really bug me so I'm glad this is likely a case of people not being respectful of the demo models.  How hard is it to be mindful of not jamming the phones on their respective display connectors.
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  • Why does my iPhone 3GS keep powering off into a black screen with what looks like a barcode displayed?

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    my iphone 4s just shut off and when i charge it the apple appears but it goes back to black screen...help please?

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    I have an article here with some troubleshooting steps that can help you resolve this issue with your iOS device:
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