Iphone 5 blue screen

Good day,
I would like to ask about my iphone 5 recently keep on blue screen and restart phone, i had restore iphone system and still come out blue screen. Any solution to sovled ?
Version : 7.0.4 (11B554a)
Tks

Did you restore as a new device (not from backup)?

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My iphone blue screen

Now appeared to me a sign itunes
And when I start to recover Phone
First show me the Ali
Serial Number: Not available
Second
When the iPhone in recovery mode blue screen appears suddenly and shows me the error code 14

I try more than once
Shows
the phone not working with me after the appearance of the blue screen
I visited more than an authorized distributor to try to solve the problem of Tel
But to no avail no one can solve the problem
the they said to me that a defective phone industry must go back to the agent the Apple
There is no Authorized Agent in Egypt
1 What is the solution please until I fix the phone
2 What is the solution so do I send it to any Authorized Agent

IPhone Blue Screen

I dropped my iPhone4 last night. It struck my shoe first, then hit the tiled floor. The screen went a faded blue, but I could still make out the writing/keys, but now it's just blue and black vertical stripes. The phone itself had not died, it still makes the noise when I plug it into the charger and when I tap the screen, I hear the beeps of when I'm touching the numbers. I read a post here about holding the home and off key simultaneously, but that did not work. I read another post that suggested I put the phone upside down on my leg and whack the back of it, whilst from the many comments that said this worked for a lot of people, it has not worked for me. Are there any other solutions as to how to fix this, and can someone explain to me what is actually wrong with the phone?
Thanks in advance

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Blue Screen of Death when syncing with iTunes. Please HELP!

I have noticed a few others experiencing this problem as well.
http://www.everythingiphone.com/forum/windows-pc-and-iphone/blue-screen-error-wh en-i-plug-the-phone-into-my-xp-laptop-3038.html
Aside from the (don't use windows XP comments), does anyone have any information on this? I have emailed Apple a couple times but have gotten no answer back yet.
What is happening is that when I plug in my iphone to itunes a "Digital Still Camera" pops up in the system tray and then blue screen of death appears. Some people have said that all you have to do is delete all your photos and it will sync, but does anyone have any other suggestions without having to delete all my photos anytime I want to sync?
Thanks for the help in advance.

The first response was correct, the computer (xps 1210) used a logitech camera driver that I did not recognize so I deleted it. The software was still active and crashed the computer. Fix was reinstall logitech software and driver. Updating the driver would have probably worked. Thank you!

My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

IPhone 5s died overnight while charging, blue screen and logo loop

I was charging my iPhone overnight and woke up to a dead phone. Tried restoring with iTunes a few times with no luck, it kept giving me the error code 40. Everything on my Mac is up to date and am having no trouble connecting to the iTunes servers even though I'm in Kathmandu, so I assume this is a hardware issue now.
Tried to put it into DFU mode without any success, the only thing that it did was give me the blue screen, Apple logo, yellowish screen loop before going off again. Requested a call w/ Apple (Case ID: 608858029), but unsure if they'll have any luck reaching me through my Google Voice number on my laptop since I'm in Kathmandu and my phone is now obviously not working.
Even though I got the phone in late September last year, according to Apple I'm already out of warranty? Thought they had a one year warranty? In addition I cracked my screen back in March, so does that automatically void my warranty even though this BSOD seems to be an unrelated issue? The phone was working fine with the cracked screen for over a month. If my warranty is void and I'm not going to be getting any help, I might open up my phone and disconnect my battery as mentioned in this thread.
All suggestions appreciated. Since I'm going to be in Nepal / Tibet for another month, I might pick up a cheap Android phone if all else fails.

Due to the crappy internet connection, had trouble answering the calls in time every time Apple tried calling so I ended up calling them and had a very pleasant discussion with the CSR for about 30 min.
Phone would've been replaced under warranty except since I cracked the screen, I have to pay the out of warranty cost which is about $269 + tax. Reasonable even though it's much more than the $50 I was going to pay for a replacement screen. But the whole BSOD put a dent in those plans.
They also directed me to Apple Care in China, the closest country with authorized Apple centers to Nepal. Gave me the number (864006272273) which was helpful. But since I'll be on the move for the next four weeks I have no idea how they were going to get the replacement phone to me... unless they send a porter with it and track me down somewhere on the trail in Amphu Labsta.
Guess I'll just hold onto the phone until I get back to NYC.

Iphone 5S crashing after 8.3 update blue screen of death

I have an iPhone 5S which is 90 days out of warranty. I updated to 8.3 and the first issue I noticed was my music app. When I play music it doesn't start off from the last song I played - I have to choose my songs again and restart my shuffled playlist. Last week out of nowhere my phone crashed but it was at 80% battery. The screen went black, then blue, then tried to reboot. It "reset" itself within a few hours. Next day I accessed the App Store and it crashed again. It has since crashed several more times using Facebook, email, turning it off...very frustrating. I brought my phone to VZW and they said it was a software issue. I then went to the Genius Bar and they said without restoring the phone and reinstalling ios, they have no way of knowing if it's software or hardware. The phone crashed as the tech was looking at my phone so he excused himself, went to the back and came back with a second opinion "it's definitely a hardware issue and since you are out of warranty, you'll have to buy a new phone for $549". WHAT?!? So wait, you JUST told me that you wouldn't know if it was a hardware issue until the phone was restored so how did you magically surmise this? Then to tell me there is NOTHING that can be done and if I wanted to restore from a backup, I wouldn't be guaranteed that all of my content would be restored to my phone OR there is a possibility my phone would be wiped clean and not restorable at all. Nice try and scare tactic. I left Apple with a phone stuck on the blue screen of death. I went back to VZW and they said its definitely not a hardware issue and even if it were, Apple is the company to seek, not them - they are just my carrier. I am so fed up with Apple. Every update and phone I've had with them has had issues. I don't know why I continue to be their customer. If anyone can help I'd appreciate it.
Message was edited by: Lifesabeach2

Sorry, what i wrote was wrong and i can't edit it again now
Here's what I was actually meant to say,
Hi
You could try basic trouble shooting, that's what everyone usually suggests first but it that fails to work then it is a hardware issue.
Did it start crashing after you installed or or got rid of an app? Oh and has it happened before on any other IOS?
In my opinion you should email Apple explaining the issue and they might be able to help you or tell you it plain and simple that your phone is broken
Also check out these links:
http://www.pcmag.com/article2/0,2817,2407487,00.asp
https://support.apple.com/en-gb/HT201252
www.youtube.com/watch?v=Hx9QQpakXvk
^^^^^ This one might benefit you the most!
Hope any of this info helps you get any where with your phone.

IPhone 6 Blue Screen Crash Now my Phone will not stop crashing: Has Not turned back on after last crash.

I very recently got my new iPhone 6. I got it on new years eve. I'm not sure what version of the OS it is on, but I'm going to assume it is on the latest, 8.1.2. Today has been the only day i have had an issue. Earlier in the day the phone froze and the Wifi was showing to only have one bar. They Phone then shut off and flashed a red screen for about a second. After that, I had no issues for a few hours. Later that night the phone crashed three times. 2 of them showed a blue screen before crashing. The third time the phone would not let me open any apps and then just shut down, and as of right now it has not turned back on. Is there a way to fix this or am I going to have to replace my phone?

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When i try to open a web page, a blue screen appears and it is telling me " safari cannot open the page because i am not connected to the internet. i have an iphone, no problem and a laptop with connection - no problem - not sure what the trouble is.

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Blue Screen of Death when calling skype on iphone/...

Every time i call a person on skype on iphone or s6 (i think any smartphone) my computer crashes and causes blue screen of death. i have windows 8.1 running and this also happened on win 8. i have tried uninstalling, clean installing, deleting all old files of skype and then installing but nothing has worked.
on aside, when i get a call from another desktop skype as well, invariably, i cant connect the call at first attempt. clicking on accept does nothing and it will continue rining. even clicking on reject does not work after. the only option is to kill skype from task manager and then restart it. it then works fine for first call i make. it then has similar issue on later calls. not neccessarily the 2nd call. its regular but also random in nature.
i have not idea what is the problem. do you?
skype version 7.5.0.102
here is the summary of BSoD last night
Fault bucket AV_rtsuvc!Unknown_Function, type 0
Event Name: BlueScreen
Response: http://wer.microsoft.com/responses/resredir.aspx?sid=10&Bucket=AV_rtsuvc!Unknown_Function&State=1&ID...
Cab Id: 820ea6ec-6de2-4d12-bd98-0fdae73a883d
Problem signature:
P1: 50
P2: ffffe000ef655ff8
P3: 0
P4: fffff800e54fc0c0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
C:\Windows\Minidump\061315-85671-01.dmp
C:\Users\Madhvendra\AppData\Local\Temp\WER-220125-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\Madhvendra\AppData\Local\Temp\WER2DD3.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_a9ac997f524f3a2a4a3ec8b634fedacf174d_00000000_cab_15346984
Analysis symbol:
Rechecking for solution: 0
Report Id: 061315-85671-01
Report Status: 0
Attachments:
BSoD 14 June 15.zip ‏10 KB

Your Realtek camera drivers are crashing. Make sure you have the latest drivers installed for your video card and camera. If the problem continues to occur update the camera drivers to the generic Microsoft camera drivers that come with the OS. Steps on how to update to those drivers are covered in the below graphic:

Blue Screen Of Death When Unplugging iPhone 4s(7.0.6)/iPod touch 5th Gen (7.0.4) !!

Now heres a problem i have been facing everytime i try an unplug iphone 4s/ipod touch 5...
and heres what i have tried out after searching the net and this forum
1) tried different usb ports
2) tried different cables all genuine apple products if someone has a reason/solution telling me to use genuine apple product
3) uninstalled drivers but not itunes
4) complete uninstalled itunes (full uninstalllation i mean deleting all files n folders from c drive after uninstalling)
now heres the catch !!
when i uninstall drivers and itunes and try connecting iphone/ipod ,drivers are automatically installed and i guess they are mtp or apple iphone/ipod drivers or whatever.. no when i download latest itunes and install it and connect device all works well... but wghen disconnect device BOOM blue screen of death !!
so i guess itunes is the problem !!! tried the whole thing repeatedly same result
itunes= blue screen of death !!!
hope someone can help me out here !! details of desktop and itunes given below and windows 7 crash report also can give link of dump files if required cause cant attach it here !!
desktop:- windows 7 ultimate 32bits
itunes:- latest itunes 11.1.5.5
after reboot alert:-
Problem signature:
Problem Event Name:    BlueScreen
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional information about the problem:
BCCode:    1000007e
BCP1:    C0000005
BCP2:    00041CE6
BCP3:    8E993A74
BCP4:    8E993650
OS Version:    6_1_7601
Service Pack:    1_0
Product:    256_1
help/solutions/links apperciated !! thanks in advance !!

Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
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Blue screen error when I plug my iphone into my PC

HELP!!! I just got an iPhone, and now when I try to plug it into my PC, my PC crashes and gives me a blue screen error. I have made sure I have the latest updates of itunes, and Windows, and I am just not sure what to do . . . Can somebody please walk me through this? Everything I read talks about syncing, but that requires that the computer doesn't crash the minute I put the iPhone into the USB jack . . .
I did sync it once fine, downloaded a few apps, which was also fine. Now I took some photos with my iphone, and wanted to put them on my computer, but it won't even let me plug it in. Please HELP!!!
Thank you.

My System also crahses from time to time, on connecting the iPhone. I have also checked this thread (http://discussions.apple.com/thread.jspa?threadID=1174035) but I dont have a logitech CAMERA. I do have a G15 Keyboard and a mouse but nothing else. THe Problem with the crash is: My pc neither shows a bluescreen nor is rebooting. Means: direct power off, like I would have pulled out the cable...
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Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section.

Who knows how to fix iphone 5s blue screen of death and itunes error 4013?!

Hi
Last day, dec 14th, a blue screen of death appears on my iphone 5s, aparently because I was installing facebook app.
After that, the iphone remains restarting over and over non stop, until the battery shutoff.
I try to press home and power/sleep buttons for 10 secs, but stil continuous with the blue screen.
After that, with battery charged, I tried to hold the home button and simultaneously connect to an usb cable (the cable is in perfect conditions) to start itunes.
Its worked, but now, everytime shows an itunes message: error 4013, "the iphone cannot be restored".
What can I do now?!
Thanks

Hi Tks777,
Thanks for visiting Apple Support Communities.
If you see an "error 4013" when you try to restore your iPhone, try these troubleshooting steps:
Error 4000, 4005, 4013, 4014, and 4016
After you perform each step, try to restore your device.
Restart your computer.
Disconnect all your USB devices from your computer and connect to another USB port.
Use a different USB cable.
Uninstall third-party security software.
Try restoring using an alternate computer.
You can find the article with these steps here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
Jeremy

Iphone 5s Blue screen error while sync with iTunes?

While try to sync iphone 5s with iTunes, immediately getting blue screen and phone restarted. Please help.

Forgot to add that I replaced it my self. After I replaced the back I tested the phone out before screwing the last 2 screw next to the lighting port. The phone worked then. But that was before i plugged in the Touch ID cable.

Iphone 5 blue screen

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