Iphone 5 camera is not working soon after I downloaded ios7.  Camera is frozen and shows a blur picture.

Hi Apple,
Can you tell me if there's a reason for my camera not working on my iphone 5.
Soon after downloading ios7 , the camera's front picture has frozen and shows
blurred picture . The app itself is frozen also  , can't bring up photos from photo album .
Also I reset the phone and still the camera is not working .
please advise me as what to do next .
Regards.
Reggie.

Hi Patoraffo,
I understand that you are having issues with the Camera app functioning, I found the following information that may provide a resolution:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Camera is not functioning
- If the screen shows a closed lens or black image, force quit the Camera app.
- If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tapping Settings > General > Restrictions.
- Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
- Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
- Try turning iPhone off and then back on.
- Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
- Try to remain steady while focusing:
          - Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
          - Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
- If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Thanks,
Matt M.

Similar Messages

  • My music app on my iphone 5 is not working properly since I downloaded ios7.

    The music app on my iphone 5 is not working properly since I downloaded ios7.
    Sometimes I start to use the music app and then part way though a track it stops. I try to re-start it with no joy. I'm also finding the touch screen is less responsive. Can any help me fix the issue or will I need to take it into the store?

    Removing the SIM has no affect on the power of the phone. It is just the part that facilitates connecting to your carrier. Try holding the sleep/wake and home buttons together until you see the Apple logo on the screen and then release the buttons. The phone should reboot. You may need to hold the buttons together for 15-30 seconds.

  • My iphone 5 clock is not working properly.  I've tried to reset it, and update the clock automatically and manually, and the time is still off.  My alarms aren't working because of this, and I need my phone to work properly.

    My iphone 5 clock is not working properly.  I've tried to reset it, and update the clock automatically and manually, and the time is still off.  My alarms aren't working because of this, and I need my phone to work properly.

    Automatic time is a function of your Wireless carrier.  Your post indicates that your iPhone (5 or 5c) is running iOS 7.0.6.  The current version is 7.1.1.  You might try updating your device to the current iOS version.
    HTH

  • Iphone went off automatically not working even after trying all suggestions

    my iphone 4 went off by itself,, i tried nearly all the things suggested here but all vain..its still in not working position..suggest me something better as i need it urgently..???

    A new phone has a warranty.  So take it to an Apple store.  If they can't fix it, they will replace the phone.  Or do you mean: it stopped working after 9 days, but then you waited until the warranty ran out and then ask us?

  • HT201436 My iPhone 4 ringer will not work when I get a call or text etc and its not on mute what can info ?

    Ringer not working and also what does"Locked Sim" mean its on my other iPhone front screen

    Hello,
    I understand that you have two separate questions. To address your first, regarding your ringer:
    iPhone: Sound muffled or low from the speaker or when speaking into the mic
    http://support.apple.com/kb/TS1631
    You also inquired about a prompt regarding the Sim card being Locked:
    iOS: Understanding the SIM PIN
    http://support.apple.com/kb/HT1316
    Thanks,
    Matt M.

  • Iphone 4 Voice Control not working Properly after iCloud Contacts sync

    Hi All,
    I am facing a strange problem. Recently I enabled iCloud settings to sync contacts from my iPhone to iCloud.
    It asked me that do I want to merge the contacts from iCloud onto this iPhone. Obviously I clicked yes.
    What it did was actually not sync all but around 1/3 of my contact list and erasing the remaining. The other 2/3 of my contact list wasn't on both iCloud or iPhone.
    So I decided to restore my iPhone from the backup i took just before enabling iCloud. But I forgot to switch off the iCloud settings for not syncing Contacts.
    Although I recovered all my contacts from the backup, my voice control has stopped recognizing my remaining 2/3 of the contact list that did not actually sync.
    It can recognize all the contacts that were synced with iCloud, but not the ones that got erased.
    After backup restore, iCloud settings was switched to off state and I did not dare enabling it back on.
    Has anyone observed this behaviour? I just cannot seem to get the voice control recognize the remaining 2/3 contacts at all. I tried renaming the contact that it recognized to some other name and it still does not recognize the new ones.
    Please help me find out the reason for this  and how can i fix it?

    I'm getting this too. It's very slow and apparently thinks "Call Sue Newport" sounds like "Call Halfords" or "Call Halyards" and, most surprisingly "Call First Great Western".
    I was wearing my Jawbone Bluetooth headset so it's nothing to do with background noise.
    I tried the new "What time is it?" command which works but takes about 10-15 seconds to activate.

  • IPhone 5, flash is not working, even after resetting

    Nothing is working. I'm seeing that this has been a reoccuring issue. Will it be fixed with an update? Or will I need a whole new phone. I'm really upset about this being i've had the phone only one day.

    lindsboro wrote:
    i've had the phone only one day.
    Then take it back and exchange it.

  • Smart cover not working properly after upgrade to iOS7

    Since I upgraded my Ipad mini to iOS7 the smart cover stopped working as it was working before. Usually, when I closed the cover the ipad went to sleep and when I opened it the ipad woke up. Is it another problem of iOS7 ? Is there any solution?

    Go to Settings > General > Lock / Unlock and turn this ON (Green).

  • AppStore question for add 3 secret questions not working! After i fill all fields, rescue email and click Done i get message that Service has timed out. I can't buy or install any software. "It's just NOT works!" Why?

    I'll tryed many times. I searched this form (for 3 secret questions) in iTunes and on apple.com. There are only one question form that already filled long time ago. What i gonna do and why this happends?

    I have the same problem... I thought this only happened with MICROSOFT???
    Have rebooted and attempted to download a New app... But can't get past the New "Security Questions"... Even though I've done everything Correct, and answered all prompts Correctly, Always get the ..."Service has Timed Out" response.
    MAYBE Apple will address these MANY Problems with iOs6... As soon as they Realize we Can't BUY any apps ????
    Unfortunately for me, I'm relatively New to the Apple world, and had Very Few apps already downloaded Before I Upgraded? To iOs6... Therefore my iPad2 is about as much use to me right now as a BOAT ANCHOR....
    Does ANYBODY at Apple hear me ????????

  • My iPhone 4S' battery is not working properly it got discharged in very short time and I m having problem with it

    What could I do can any one plz help

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Iphone 4 front camera not working even after reboot,resets and restore.

    i am using iphone 4 .I have problem that front camera is not working even after reboot,resets and restore with itunes.I thing there is a hardware problem.
    Now i wont to go apple store for replace the phone because phone is under warranty period.But problem is that i lost the receipt.Will apple store help me without my receipt ?please help me

    If setting up as new device without using the latest backup does not bring the camera function back, get it looked at or serviced by Apple:
    How to back up your data and set up as a new device
    Apple - Support - Service Answer Center

  • Camera not working properly after ios7 upgrade in iphone 4s

    Iphone 4S
    Camera not working properly after iOS7 upgrade.
    It defaultly takes other effects that is chrome in filter section, once we wdit in phone it can brought to normal (without filter)
    help me to solve this problem

    Have you tried a battery pull?  If the issue is still there, you can either take it to the store or downgrade your software to the previous version to troubleshoot.
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • Iphone 4 personal Hotspot not working after update to IOS 7.1 India BSNL cellular

    Iphone 4 personal Hotspot not working after update to IOS 7.1 India BSNL cellular

    BSNL is not a supported carrier. Personal Hotspot requires carrier support and provisioning of the account to enable it. iOS 7.1 disabled the ability to manually configure Personal Hotspot on unsupported carriers.

  • Iphone 4 Home button not working after upgrade to OS 4.3.5

    Iphone 4 Home button not working after upgrade to OS 4.3.5.Please help!!!!!!!!

    It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
    Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

  • ITunes / iPhone not working properly after newest update...

    iTunes is not working properly after the newest update...  It dosen't see my iPhone, the program acts very sluggish, and has trouble loading the Store.  Anyone have a solution or an explanation?  I have tried the suggestions found in other threads ie. restart, re-download, charge phone, restart phone and so on. Nothing works.  Everything was working fine until iTunes and the new ios were installed.  After that it all went to crap.  Thanks, Randy...

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

Maybe you are looking for

  • Couldnt able to deploy the BPEL process.

    Hi Team, I am using soa suit 10.1.3.4, and was deploying a process, on the server. I had deplyed this process earlier and was redeploying it with new version with some file path changes. it has 0 errors and 0 warning, when I compiled it. But when I t

  • Mixing ram sticks

    Hi nForce people Tricky question to ask. As you can see in my specs, I've 512 Mb Kingston DDR Ram pc 3200.... and an nForce2 mobo. Which may seem not so nice a mix, but it's working fair. The point is that I'd like to have 1 Gb ram and this is troubl

  • How to check no. of NIC cards which are available in Solaris 9 server.

    How to check no. of NIC cards which are available in Solaris 9 server. Regards, Dinesh.

  • Home Directory Icon in dock

    Can any one tell me how to restore the home directory icon in the dock? Regards Bj.

  • WHY does the radio function rely on a wired headse...

    I know this is a feature common to many phones but I'm sick and %&&(%&% tired of it, and just don't understand why. Picking up my Lumia 900 a couple of days ago it simply annoys me that the radio function cannot operate when connected to a BT headset