IPhone 5 can't get a signal when Android can

Recently (during Christmas) we were having a family get together in a cell-signal deprived area.  I am on Sprint and the only signal getting to that area was AT&T.
So that is the quick and dirty of the "Where".  Now to the "What Happened"
While in this area (BFE of Coward, SC) I was trying to use my iPhone.  All my phone would say was "No Service".  Not roaming, not that little circle thing, just 'No Serivce'. Everything in the settings was turned on.  There was nothing more I could have done within the settings.
My wife has a Samsung Galaxy S3 (Android).  We are on the same Cell/Data plan.  She had 5 solid bars (Granted they were roaming bars, but we have unlimited roaming so that was not an issue).  So I had to use her phone instead of mine, which, by the way had perfect clarity while talking on the phone.
So my question is this, "Why did she have a perfect 5-bar signal on her Android phone, while my phone said 'No Service'?"
We are on the same network. We are on the same plan. We were in the same place. The only difference is that she had an Android phone and I had an iPhone.
No one seems to be able to give me a straight answer on this.  The Sprint people are completely useless.
Has anyone else had this issue?  And, if so, how did you fix it?

That's not my area.  I was just visiting.  But I knew that going in.  But THAT is not the problem.
The problem is that My wife's Android phone had 4 solid Roaming bars (Oops. I believe in my initial post I said 5 bars) while my iPhone didn't even see that there were roaming towers available to jump onto.  My iPhone just said "No Service."  Her Android on the other hand has 4 bars and a little triangle (the roaming sign) and says 3G.
See the pictures below.  one is a screen shop of my iPhone at 4:15 on Dec 25th.  And the other is a picture of the Android Phone with the important information circled in Red.
Note: If you click on the pictures you will see a higher resolutions picture.

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