Iphone 5 can't send email

Hi,
I can't send email from my Iphone5 using my DODO mail account. Get a message server not responding or similar. I can send using my Outlook account, just not the dodo account. Have spoken to Apple who claim the issue is with DODO as I can send using Outlook. DODO say that if I can send email using my PC then there is no reason I shouldn't be able to send using mobile. I have checked settings, ports, passwords, mail servers, even deleted & re entered accounts but no luck. I have entered multiple outgoing mail servers using my ISP and mobile providers server. Has anyone had similar problem and if so can you tell me the solution.
Thanks

Try logging on to your email via your web browser, if you are able to, the check your setting for your mail server ports on the iPhone.

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