Iphone 5 cannot restore from backup - help

I believe I have tried everything humanly possible. My iphone 5 was having issues where it was not receiving responses to group texts. It was recommended that I do a restore. I backed up via icloud first. I double checked to make sure I have more than one backup available. I usually save out my photos before restore but didn't do it this time and I regret it. My daughter's pics from her birthday (5/5) are on there and I'm afraid now I'll never get them.
These are the things I've tried:
tried restoring from all backups listed (many times)
apple replaced my iphone
tried accessing photos from photostream, didn't know about this till apple guy setup as new phone and made me enter my icloud. Think that may have wiped the photos I did have in there.
tried reserving static ip - think I did that right
looked into QoS but my time capsule doesn't support that
tried from multple wifi spots (3 spots)
tried dhcp reservation - think I did that right
apple guy checked that backups were there and ok, they were
Errors I've received:
At first I received, lost connection when it was almost done
After a while the error I get now is "cannot restore backup"
Always fails in the same spot, 85%
The first time I blindly trust icloud to do it's job it fails. Obviously lesson learned. All I want is my daughter's pics...I'm ok losing everything else. I just can't believe I can't download my icloud backup to my computer and restore that way. All 3 stored backups have failed, I know I probably have more.
My next step is to call apple support, but I fear I'm SOL.
Anyone have any ideas? Willing to try anything.
Thanks in advance!

Sorry to say my friend, but any second you going to lose from that moment on is a lost second. I d like to wish you luck and after all said and done - get back here and tell me if I was wrong. BTW if those were text group messages, your phone was never a problem.

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